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“Okay For What It Is But Needs Work”

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Best Western Plus Fairfield Executive Inn
Ranked #2 of 5 Hotels in Fairfield
Certificate of Excellence
Reviewed 2 September 2013

Comparing this to other value hotels I've stayed at, there seems to be some room for improvement. At this price point people are generally expecting only a clean, safe room, with basic amenities that function and work. So that being said here is how my recent experience compared to that.

First the good; Check in was quick and efficient, the staff was generally pleasant and helpful. The bed, was comfortable enough and the smell and appearance of the room was okay. It was also large and spacious considering the price of the room. Water pressure in the shower was good.The carpet was dingy and needs to be replaced but that aside, we couldn't find much else upon checking in to complain about. Unfortunately though we started to notice some issues.

This is a big spot for nearby wedding venues and so that being said you are going to get some rowdy crowds. I am usually the last person to stop people from having a good time but at 3AM we were woken up by screaming and people running up and down the hall, slamming doors etc. Okay like I said, people coming back from a wedding and having fun but we called the desk and told them to please send someone up to tell them to either take it elsewhere/downstairs or to at least just stop slamming the doors and banging the wall. Had to call 3 times. The second time the person at the desk said " well before we go up, we want to make sure it's the right room- so thats why we haven't gone yet" (I had already told them the room number next to us) The third time I said, when I called, "Do I need to call the state police and have them come here?"-shortly thereafter the noise stopped so someone finally had the motivation to actually go up to the room and tell them to knock it off.

Next, the air conditioning unit made strange noises and was working inconsistently. Ultimately it began to drip onto the carpet below. It got really bad late at night and we were too tired to deal with it so we just opened the window and fortunately it was cool enough outside to tolerate sleeping without AC. We told people in the morning the next day and they said okay we'll look at it later like it was no big deal.

Wi-fi is free but it's terrible. No speed, low connectivity and basically it's useless. The TV also did not work upon arrival and we realized it was because of a loose wall outlet-after switching the plug to a different socket we had no issues, but clearly lack of care.

Location was on a secondary highway which although wasn't scenic, it had easy access to some local shopping, starbucks, the major highways etc so that was good. Shuttles to and from wedding venues etc also very helpful. The breakfast in the morning was certainly satisfactory considering it was included. Decent coffee, breads/pastries and an omelet station with fresh eggs. Restaurant next door is extremely mediocre -don't bother-take a trip "off campus" for dinner.

If there was a courtyard Marriot nearby this place would get slaughtered. At the end of the day for what you pay I wasn't expecting much, but this experience was underwhelming. Many of these things are very fixable as well with some modest capital investment.

  • Stayed: August 2013, travelled with friends
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Thank Gpards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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277 - 283 of 407 reviews

Reviewed 27 August 2013

Stayed here for a friends wedding. I was booked for two nights, but ended up staying only one.
The staff is very friendly and helpful. The hotel shuttle is a godsend as they are happy to take you anywhere within a 5/8km radius. But the hotel itself is on the highway, with a view of a warehouse. It feels like the middle of nowhere. The floors in my room had a sticky substance on them, I suspect its been a few decades since the carpets were properly cleaned. Breakfast is basic, although they did have an omelet station.
It's the kind of place to stay at when you have limited options.

Stayed: August 2013, travelled with friends
1  Thank NQKhoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

Haven't stayed in a Best Western in a couple of decades, but this one is a game-changer. Renovated not too long ago. Nice rooms with zero issues. Free wi-fi everywhere. Good prices. Extensive free breakfast with made-to-order omelets. Plus a superb Italian restaurant on the premises. If you're in northern NJ, this is the place.

Stayed: August 2013, travelled with family
Thank MWR1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

We checked in very late and the staff was very nice and accommodating, the following morning the housekeepers were also very friendly. The room was comfortable, we did not use the internet or fitness center this time but we have in the past and we have never had an issue. This is a great hotel and the breakfast is the best, complimentary breakfast we have seen.

  • Stayed: August 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

We don't typically stay at Best Westerns but a block of rooms was reserved for a wedding that we were attending.
The room, a king-bed, was comfortable, clean, and equipped with a safe, refrigerator and microwave. A buffet breakfast was included in the room rate. Often these buffets are OK, but this one was definitely one of the best ones that we have eaten at. It had eggs cooked to order and all of the baked goods, Danish, bread, coffee cake were outstanding. It turns out that all of these are from the bakery that is located next to the hotel.
If you do stay here, don't miss going to the bakery-GREAT!
If we are in the area again, we would definitely stay here.

  • Stayed: July 2013, travelled as a couple
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1  Thank travel_pkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

I've been to all the hotels in the area and this is by far the best ...from the cleanliness of the rooms to the employees a+ all around! The breakfast is out of this world ... fresh fruit and an omelet station.. was absolutely delicious !Will sure be back !!!

  • Stayed: July 2013
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1  Thank deannel0503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

I stood here with my husband and this hotel is very nice and the staff is very friendly and helpful.the rooms were very comfortable and clean. They also have a restaurant in the hotel that was awesome the food was delicious and our waitress was on point. If anyone is looking for a hotel that has it all this is the place to stay.

  • Stayed: July 2013, travelled as a couple
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1  Thank mel s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Fairfield Executive Inn

Address: 216 US Highway 46 # 234, Fairfield, NJ 07004-2324
Phone Number:
Region: United States > New Jersey > Fairfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Fairfield
Price Range: £114 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Fairfield Executive Inn 3*
Number of rooms: 171
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Also Known As:
Best Western Fairfield Executive Hotel Fairfield
Fairfield Best Western

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