Staffs are not helpful. Unexpected morning call at 6am for a continuous 3 days before it stops. Confusion between shuttle bus and taxi that result in extra cost that need me to cover. Pathway to the lobby was blocked due to wedding banquet, no help was offered evening seeing me with heavy baggage . The do not understand customer need, not empathy on people who raise complaint. It is helpless to complaint to Jessica who is the manager. I wrote serious complaint letter to the senior management when I return home. He reply quick understand my frustration and show great sympathy on my bad experience, willing to offer compensation, thought this is not what I am looking for. I will accept his Apologize but will not give the, a second chance. The most important for a business traveller is a comfortable room and helpful staffs when we need help. This is what Hamilton Park cannot provide, and they will need to work hard on staff training.
- Official Description (provided by the hotel):
- Florham Park hotel & conference center offering lodging, business meeting facilities, wedding venues and space for special events near Morristown, New York City and Newark Airport in New Jersey. Dine at Social Kitchen or Vanderbilt's Bar & Lounge and take advantage of the hotel's variety of vacation packages. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Wyndham Hamilton Park Hotel and Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hamilton Park Hotel And Conference Center
- Hamilton Park Hotel Florham Park