We were a party of 8, and one of my party was handicap with crutches. We booked two nights with reservations, Liz checked us in and we went on with our first night, the next morning we were told we cannot stay another night for an unexplained reason. Liz checked us out and told us we have to leave. They blamed it on my kids and how noisy they were at night which lil did they know there were other guests with very loud kids on the same floor! I believe it was discrimination because ever since we were checked in we were treated with poor service. All through out our morning while having breakfast at the hotel we noticed staff looking at us while whispering to other staff members for a long period of time. We were extremely uncomfortable so I actually got up and asked them what was wrong? The place is nice with ALL the wrong staff, especially Vanessa. Beware with Vanessa and make sure you don't ask any questions because she clearly has an attitude answering them with rolling eyes and the whole nine yards. Staff has no courtesy or respect. EXTREMELY DISAPPOINTED with this hotel experience. NEVER again. I will definitely contact Wyndham Corp office for the inconvenience we went through in the very hot and humid weather. Working with customers there are ways to treat customers by giving VERBAL WARNING not KICKING THEM OUT. The only staff member with respect and hospitality is Reggie that works night shift. If your into this type of service this hotel is definitely for you! I have a lot more to say but I want this to be short and sweet. Good luck with your option.
- Official Description (provided by the hotel):
- Florham Park hotel & conference center offering lodging, business meeting facilities, wedding venues and space for special events near Morristown, New York City and Newark Airport in New Jersey. Dine at Social Kitchen or Vanderbilt's Bar & Lounge and take advantage of the hotel's variety of vacation packages. ... more less
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- Also Known As:
- Hamilton Park Hotel And Conference Center
- Hamilton Park Hotel Florham Park