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“Left a lot to be desired”

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DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge
Ranked #1 of 6 Hotels in Fort Lee
Reviewed 24 October 2013

There were lots of things NOT to like about this hotel: No extra plugs for computer/cell phone by the bed or at the desk; poor fitting bathroom plugs; non-functional alarm clock; room service the first morning included stone-cold toast; the second morning the hotel completely forgot to bring the ordered breakfast; paper-thin walls; room smelled moldy; no place within walking distance. The plus side for me was the van that ran about every 2 hours from the hotel to the mid-town Manhattan Hilton. This made it possible to easily visit NYC even though I was working in NJ.

  • Stayed: October 2013, travelled on business
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Thank Monika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German L, General Manager at DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge, responded to this reviewResponded 25 October 2013

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.

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738 - 744 of 1,031 reviews

Reviewed 18 October 2013

About a mile from the George WA Bridge. You'll pay about a third or less of what you'd pay for in Manhattan, and you get a much bigger room here than most in NYC. AND, hotel has 8 free daily shuttles to Mid-town. Safe, roomy, pleasant alternative to Manhattan.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank oregonsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

We were part of wedding party that had a block of rooms. We arrived early expecting to have a room ready before we had to be at the reception by 5 pm. The normal check in time was 3pm. But after I spoke with the manager he found us a room to expedite our wedding preparations and it gave us some rest time to boot. He was courteous and professional. Thanks. The experience was great. The wedding was great. The weekend was great.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Francis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German L, General Manager at DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge, responded to this reviewResponded 19 October 2013

Thank you for taking the time to share your experience with us. We are pleased to know you enjoyed your stay at our Hotel. We look forward to your next visit. Kind regards,

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Reviewed 14 October 2013

Excellent Hotel, friendly staff, great food, the rooms are very nice, pillows and the bed very comfortable. Like the Japanese restaurant and the Italian food. I recommend this hotel if you are going to travel to New York or New Jersey is right next to the George Washington bridge.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Juan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German L, General Manager at DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge, responded to this reviewResponded 19 October 2013

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one.
We hope to have you with us again.

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Reviewed 11 October 2013

Taxi fares to New York 5 miles away will cost you at least 50 dollars ,it included 13.50 toll to cross the bridge.Hotel offers shuttle to N.Y. but don't count on them to leave on time. Hotel food is not so yummy nor fresh especially the sushi.The room is average, traffic noise is a problelm.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Lucy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German L, General Manager at DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge, responded to this reviewResponded 12 October 2013

Thank you for choosing Doubletree Hilton George Washington bridge during your visit to the New York area. We appreciate your attentive feedback we will share your observations in order to prove our service. Thank you again and look forward to seeing you

cheerio

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Reviewed 10 October 2013

snippy staff. refused to give cot for 9 year old, after we had booked 3 rooms for 2 nights. 3 people forced to sleep in one double bed. Needless to say, no one slept! Were told by toll-free no. that they would try to accomodate with a cot. Upon arrival, they said no space for cot in room. In fact, plenty of space, all that was needed was to move the armchair. Ended up we had to butt two armchairs together (from our room) to create a cot. Very angry and disappointed.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German L, General Manager at DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge, responded to this reviewResponded 19 October 2013

Thank you for your comments and opinion. I’m so sorry you experienced some issues with your room during your stay. Our staff will look for a way to resolve this problem. Please consider staying with us again the next time you are in the area. We’d love to make your stay with us a great hotel experience.

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Reviewed 9 October 2013 via mobile

My Company usually sets me up here when the weather is bad outside since it's close to the office . I really love staying here! The front desk staff is so nice and the hotel itself is great . VIP floor rooms are the best ! Beds are really big and comfy !! Room service food also good! I cud stay here all winter long !

Stayed: March 2013, travelled on business
Thank Priya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German L, General Manager at DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge, responded to this reviewResponded 12 October 2013

Thank you very much for your comments on trip advisor, we look forward to seeing you on your next return to see us if your return on business or leisure

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge

Address: 2117 Route 4 East, Fort Lee, NJ 07024-3209
Phone Number:
Region: United States > New Jersey > Fort Lee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Fort Lee
Price Range: £83 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Fort Lee - George Washington Bridge is just minutes from the George Washington Bridge, Midtown Manhattan, and MetLife Stadium in Fort Lee, New Jersey. Visit our hotel and enjoy a meal at Café Milano or Sugi, complimentary Wi-Fi, & shuttle service to/from Manhattan. Whatever the reason for your visit, relax and keep in shape at our fitness center, heated indoor pool, and whirlpool. Explore many Fort Lee area attractions just steps from our centrally located hotel. ... more   less 
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Also Known As:
Doubletree By Hilton Fort Lee Hotel Fort Lee
Fort Lee Doubletree
Hilton Fort Lee
Fort Lee Hilton

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