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“Excellent”

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Radisson Hotel Freehold
Ranked #1 of 2 Hotels in Freehold
GreenLeadersBronze level
Brooklyn, New York
1 review
“Excellent”
Reviewed 28 July 2014

Have stayed at this hotel several times. Service is excellent. Samantha who works at the front desk is amazing!!! We love her. (My family and I).i have never had a problem at this hotel. I travel there with my family and we've never had a problem. I'm very satisfied.

Stayed July 2014, travelled with family
Helpful?
Thank Madeline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, 29 July 2014
Dear Madeline A,

Thank you for the wonderful 5-star review! We are thrilled that you and your family continuously choose to stay with us at the Radisson Freehold and always have an amazing time. We greatly appreciate your review, and we look forward to your next stay!

Sincerely,
Radisson Freehold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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966 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Turkish first
  • Any
English first
Windsor, Colorado, United States
1 review
Reviewed 27 July 2014

I enjoyed my stay at the Radisson in Freehold. The room was clean, the prices fair, and it was just overall a good experience. The Internet ran a bit slow at times (my guess is there are certain times of day when everybody is on at once!), but otherwise I had no complaints at all.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, 30 July 2014
Dear Michael J,

Thank you! We greatly appreciate your wonderful 5-star review, and we hope you choose to stay with us again soon!

Sincerely,
Radisson Freehold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 July 2014 via mobile

stayed business class, breakfast buffet was hideous to say the least... from the powdered eggs, greasy greasy bacon and how the bread and croissants can be stale is beyond me...
we actually went to Sorrento's and got breakfast subs instead...we honestly didn't enjoy it at all, so we chose to pay somewhere else, that says a lot...

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank psycho67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, 21 July 2014
Dear psycho67,

Thank you for taking the time to review your recent stay at the Radisson Freehold. We are glad to hear that you enjoyed your accommodations, but are disappointed that you did not enjoy the breakfast buffet that we offer. We typically receive wonderful comments about our breakfast options, but we do greatly appreciate your feedback. We are always looking for ways to improve the customer experience, and your comments will be addressed with management. Thank you again for your review, and we hope you choose to stay with us again soon.

Sincerely,
Radisson Freehold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plattsburgh, New York
2 reviews
Reviewed 15 July 2014

First of all the front desk staff was very helpful trying to fulfill our request for receiving a fax which we were awaiting and during which time we observed Amanda on the phone with a customer handling an issue. From what it seemed she handled the situation very well. Amanda was very helpful and friendly in fixing our a.c. issue which gotten taken care of when Dan or David came into the lobby and explained the problem about the large suites and having the even number rooms being the cooler side. Very please with the 3-night stay..our son won a giant panda at six flags that was bigger than our son at 6'2" and we decided to give to Amanda if she would like since she was so attentive to the customers. And it was way to big to take home with our luggage and all our shopping goodies... she was very pleased to accept our gift! We stayed here back in 2009 and loved it so we came back and will continue to do so every year for our vacation!

Room Tip: Request even number rooms during hot season if staying in suite during hot seasons as rooms stay coo...
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Todd R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, 21 July 2014
Dear Todd R,

Wow - thank you! We could not be happier that you and your family had an outstanding stay with us at the Radisson Freehold! We can't thank you enough for the wonderful comments you left about our exceptional staff. Your review will be shared with the entire staff as I am sure it will brighten their day. We greatly appreciate your review, and we look forward to your next stay!

Sincerely,
Radisson Freehold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montpelier, Vermont
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2014

I stay at this hotel at least 75 nights a year. Rooms are roomy and clean. Location and other amenities make this hotel ideal for family and business travel. What really makes this place special though is the staff. From the general manager down, it is apparent that everyone really cares. A bonus will be if you are lucky enough to welcomed by Samantha at the front desk. She is the best I've experienced at and hotel.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, 18 July 2014
Dear Michael P,

Thank you for the outstanding review! We are thrilled that you continuously choose to stay with us when you are in the area and always have an exceptional stay. We greatly appreciate all your comments about the hotel and our staff. Your review will be shared with Samantha and the rest of the staff as I am sure it will brighten everyone's day! We look forward to your next stay - thanks again!

Sincerely,
Radisson Freehold
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pa
Level 6 Contributor
130 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 July 2014

Spent the night with my husband and 2 grandsons. Hotel was clean and beautifully decorated. Location off the main road made it quiet. Pool area was clean and nicely landscaped. Breakfast buffet was above average. Bottled water, coffee and tea were a nice touch. Staff was very good.
Only problem was our Sleep Number bed decided to deflate during the night. Had to re-inflate it 3 times before it stayed firm. Couldn't call the desk because we would have disturbed our sleeping grandsons. I mentioned it to the desk clerk in the morning. Would prefer a regular mattress.
One suggestion is that there should be towels at the pool. Another would be more places to hang towels in the bathroom.

Room Tip: There are a lot of weddings at this hotel. If staying on the weekend, a room on an upper floor woul...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank lakelorain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, 15 July 2014
Dear lakelorain,

Thank you for your review of the Radisson Freehold! We are glad that you, your husband, and your grandsons had a wonderful stay with us. We do apologize that the Sleep Number Bed in your room was not working properly, and we have addressed the issue. Thank you again for your review, and we hope you choose to stay with us soon.

Sincerely,
Radisson Freehold
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Arlington, Vermont
1 review
Reviewed 14 July 2014

How does such a business not have a back up generator? A local power failure left the hotel without electricity for at least 6hrs. Need I say how warm it got in the room without AC? And food in the refrigerator spoiled! This was our second time staying here and will be our last. The hotel DOES NOT offer a continental breakfast and quite honestly when you are spending $180 a night, they could at least offer some baked goods. Both times we have stayed here we left our breakfast menu request on the door and both times we found it still hanging on the door in the morning! We also find it puzzling that a 40ft RV was allowed to take up 5-6 premium parking spaces, perhaps it could've have been parked to the rear of the bldg? Also, guests coming to an event being held in hotel should also be parking in the rear of the bldg and using the event's entrance. The staff are friendly and the hotel itself is clean. Management needs to step it up and correct the disadvantages.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank 2759pbm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, 16 July 2014
Dear 2759pbm,

Thank you for taking the time to review your recent stay at the Radisson Freehold. We apologize that there was a power outage during your stay. We understand your frustration, and our staff did everything possible to make all our guests comfortable during this time. All of our guests were offered complimentary breakfast on Saturday following the power outage, which we understand you refused. Unfortunately, we were unable to provide express breakfast because of the power outage. We have addressed your concerns with the general manager and we understand that you were compensated for the inconveniences you experienced. We would also like to note that we had security at the hotel until 4:30am and patrolled the parking lot as usual. It is unfortunate that this was your experience, and we hope you consider staying with us again in the future.

Sincerely,
Radisson Freehold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Freehold

Property: Radisson Hotel Freehold
Address: 50 Gibson Pl, Freehold, NJ 07728-2514
Phone Number:
Region: United States > New Jersey > Freehold
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Freehold
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Radisson Hotel Freehold 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Welcome to the Radisson Freehold Hotel near Six Flags Great AdventureThe Radisson Hotel Freehold, NJ offers travelers comfortable accommodations and premier amenities, all in a great location near Six Flags Great Adventure and the U.S. Naval Weapons Station Earle. The Radisson features 121 spacious hotel rooms and suites, including six junior suites and four bridal suites, as well as a wealth of convenient amenities including an outdoor pool, Business Center and Fitness Center. Our Freehold, NJ hotel is one of the closest hotels to Six Flags Great Adventure, making us the perfect choice for vacationing families. Book your room today and see what makes us one of the best hotels in the area. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. Check in: 4pm, Check out: 11am. ... more   less 
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Also Known As:
Freehold Radisson

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