We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“I would avoid.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Quality Inn Gloucester City
Ranked #2 of 2 Hotels in Gloucester City
Toronto, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“I would avoid.”
2 of 5 bubbles Reviewed 27 June 2014

Pros:
- staff was nice
- there's a pool
- good free wifi

Cons:
- place looks like a murder scene
- sink faucet made a crazy loud noise when i turned it on
- place is run down
- local area is awful
- breakfast not good
- bugs
- door has a 1" gap in it and lock on door was "iffy", didn't feel secure

Room Tip: i would never stay at this hotel again, and now question the Quality Inn brand
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TorontoJeff76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qualitynj723, Front Office Manager at Quality Inn Gloucester City, responded to this review, 3 September 2014
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly via phone or email.

Sincerely,

Front Desk Manager
Quality Inn-Gloucester City, NJ
PH: 856-456-7400
Email: gm.nj723@choicehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

109 reviews from our community

Traveller rating
    4
    5
    22
    24
    54
See reviews for
21
35
4
16
Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 23 May 2014

This inn is older, but was built to be a first rate hotel. Unfortunately, it has fallen into the hands of ownership that has sucked the value from it while skimping on maintenance and cleanliness.

I am including pictures. Perhaps the most upsetting thing was the stained seat/luggage rack. The Upholstery had a coffee stain that looked quite old suggesting a lack of cleanliness and maintenance. Even entering the section (we were in building "D") the tile floor was filthy and the carpet was dirty and perhaps infested with bugs. (Pictures attached). Even the coffee pot was an assembly of parts from different coffee pots, some black and some white. I would be unlikely to stay there again.

In fairness, the bed (King) was comfortable, and the television was newish. The breakfast was adequate.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lpelletier2176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 4 May 2014

This has to be one of the worst places I've ever stayed. I typical don't stay in motels, but my flights were cancelled out of Philadelphia and hotels all over town were booked, this was the only available place at the last minute. I trusted that it would be clean because it was a Quality Inn, part of the Comfort Suite group. NOT! From a distance the motel looked like any other QI you've seen...but once on the property you see that's not the case. The steps are littered trash and gunk, the walk way roof leaks causing nasty standing water pools. There was a girl standing in the court yard in front of a room door, I found this not only odd but unsettling.

Once in the room it reeked of cigarette smoke (they only had smoking rooms available at this point). All of the furniture was stained with cigarette burns. The bed covering had some odd stains, I just took it off and threw it on the floor only to find the quilt liner also stained but not as bad. The sheets appeared to be clean though dingy, so I was relieved. The carpet was filthy...I wish I had taken pictures, it's hard to believe that this can be overlooked. The water in the shower wouldn't get hot (and even the tub was stained with cigarette burns, are smokers really that careless or inconsiderate?). I went to grab a face towel and it was dirty...ugggghhhh! Luckily I had cleansing cloths for my face.

To be fair the place was quiet and the gentleman at the front desk was friendly. Breakfast was included but we decided to eat elsewhere and we never got a code for wi-fi which was supposed to be included too. Not a biggie we got there so late and left in the morning it didn't matter much. The bed was comfortable.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FL_monna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 30 April 2014

I booked this disgusting place during the week-end of the penn relays. Checked in, went up to room 263, opened the door and a strong oder of mildew and urine met me face to face! I closed the door and left. This place should be investigated by New Jersey health inspectors immediately!!! Unfortunately, I couldn't get a room in Philly because everthing was sold out. The next time I will stay far away from this rat hole! No wonder the deposit was non-refundable because 90% of your customers will not return!!!!

Room Tip: Heres a tip: stay far away from this place!!!
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank charles g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 March 2014

Though the property itself looked like it could use some attention and the area in which the property was located was a little rough, the staff made my stay comfortable and enjoyable. From the front desk to the maintenance people and to the housekeeping staff, all did their jobs with pride and respect towards visitors. I would recommend this property without any reservation. Its just proves that good service can overcome most issues. My hats off to the staff of the Quality Inn Gloucester City NJ. .. sincerely Fred A.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank doublehung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qualitynj723, Front Office Manager at Quality Inn Gloucester City, responded to this review, 14 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Rashmi Shah
Front Desk Manager
Quality Inn
856-456-7400
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

I tried to book a Quality Inn near the Philly airport on the Choice Hotels website - and had a great deal of difficulty doing so. In the end, I booked the WRONG HOTEL (Amit's) by accident at a "non-refundable, non-cancellable" rate. When I discovered my mistake a couple of weeks later I made SEVERAL phone calls trying to change the reservation to the correct location.

While it took more phone calls than I would like, and while I cannot give good feedback for the ChoiceHotels.com operation, I do really appreciate that Amit went the extra distance to cancel our reservation even though he was not technically obligated to do so.

At this point, I cannot review the hotel itself since we are not staying there. But I appreciate the customer service.

  • Stayed February 2014, travelled with family
    • Service
Helpful?
1 Thank MLW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qualitynj723, Front Office Manager at Quality Inn Gloucester City, responded to this review, 3 March 2014
Thank you for taking the time to complete our online survey regarding your recent reservation at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Rashmi Shah
Front Desk Manager
Quality Inn
856-456-7400
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santos, SP
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 7 February 2014 via mobile

Terrible service provided by the owners of the hotel, a very rude and grumpy Indian couple. not recommend to anyone, and the hotwl not follow the Quality Inn model tha I've stayed. Far from the philadelphia downtown, and very noise location, side the highway
Leonardo - BRAZIL

Stayed December 2013
Helpful?
Thank LeonardoGreccoUno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qualitynj723, Front Office Manager at Quality Inn Gloucester City, responded to this review, 3 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with General Manager to ensure we handle these types of situations differently in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Gloucester City.

Kind Regards,

Rashmi Shah
Front Desk Manager
Quality Inn
856-456-7400
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Gloucester City
3.5 mi away
Holiday Inn Philadelphia Stadium
Holiday Inn Philadelphia Stadium
#60 of 85 in Philadelphia
3.5 of 5 bubbles 748 reviews
3.5 mi away
Courtyard Philadelphia South at The Navy Yard
4.2 mi away
Holiday Inn Cherry Hill
Holiday Inn Cherry Hill
#1 of 8 in Cherry Hill
3.5 of 5 bubbles 365 reviews
Show Prices
Show Prices
Show Prices
6.8 mi away
aloft Philadelphia Airport
aloft Philadelphia Airport
#56 of 85 in Philadelphia
3.5 of 5 bubbles 654 reviews
5.7 mi away
BEST WESTERN Philadelphia South - West Deptford Inn
4.0 mi away
Crowne Plaza Hotel Philadelphia - Cherry Hill
Show Prices
Show Prices
Show Prices

Been to Quality Inn Gloucester City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Gloucester City

Property: Quality Inn Gloucester City
Address: 1200 Crescent Blvd, Gloucester City, NJ 08030-1675
Phone Number:
Region: United States > New Jersey > Gloucester City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Gloucester City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Gloucester City 2.5*
Number of rooms: 144
Official Description (provided by the hotel):
The Quality Inn(R) hotel is conveniently located off Interstate 295 and Route 130. This Gloucester City, NJ hotel is just minutes away from historic downtown Philadelphia. Guests of the Quality Inn hotel will enjoy many amenities, including a free hot deluxe continental breakfast, free local calls and Wireless Wi-Fi. The courtyard with a seasonal outdoor pool is the perfect place to relax and unwind. Business travelers will appreciate the peaceful setting as an escape from the hectic pace of the workday. The hotel offers access to copy and fax services. The beautiful meeting facilities at this Gloucester City, NJ hotel can accommodate up to 100 people for family reunions and business retreats. All guest rooms include coffee makers, hair dryers, irons, ironing boards, refrigerators and microwaves. Spacious work areas are available in some rooms. Non-smoking rooms are also offered. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ebookers, Hotels.com, Choice Hotels, Booking.com, Travel Republic (UK), Odigeo, Expedia, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Quality Inn Gloucester City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Gloucester City Hotel Gloucester City
Quality Inn Gloucester City New Jersey

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing