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“Very Caring Hotel” 5 of 5 bubbles
Review of Hilton Hasbrouck Heights / Meadowlands

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Hilton Hasbrouck Heights / Meadowlands
Greenville, South Carolina
1 review
“Very Caring Hotel”
5 of 5 bubbles Reviewed 12 June 2014

During our recent visit, which included an overnight hospital stay, my wife and I were treated to uncommon high levels of hospitality, courtesy, and support. The hotel called EMS, during my medical event, and I was transported smoothly to nearby hospital. I was released after numberous tests the next day. I was ordered to rest for the remainder of our hotel stay. We were treated by the hotel staff like VIPs. The caring attitude of the hotel employees on the front desk, in the restaurant and the shuttle service was unbelievable. They all helped us in so many ways to feel comfortable and secure. I recommend this hotel and its staff if you want to be served by people who really care about your having a very pleasant hotel experience. Ann & Ron C

Room Tip: Ask for a room that has view of New York City skyline
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine M, Guest Relations Manager at Hilton Hasbrouck Heights / Meadowlands, responded to this review, 19 June 2014
Dear Ann and Ron:

Please know it was such a pleasure to have you both stay with us and we are so glad to have been there to help when you needed it most. You both have left a lasting impression here with our team, and we hope that we can welcome you back with us again next time you are in town. Your kind words are truly appreciated and we were really glad to be of service. We trust you are both well and glad you made it home safely!

Warm Regards,
Katherine M and the rest of the team @ Hasbrouck Heights
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883 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
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English first
Cincinnati, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

The price was very reasonable, the room clean, and the service good. The restaurant's food was just okay, but I didn't expect a lot. The hotel was about 1/2 an hour from Newark and 15 minutes from Fairleigh Dickenson University, where I was going for a conference. The concierge ordered me a car service to and from the conference. The toiletries were decent, beds comfortable, and room was clean.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine M, Guest Relations Manager at Hilton Hasbrouck Heights / Meadowlands, responded to this review, 19 June 2014
Dear Elizabeth M:

We are glad you chose to stay with us while attending a conference at Fairleigh Dickinson University, and that our accomodations were comfortable, convenient and met your needs. Sorry your restaurant experience wasn't up to par. We hope that next time you are back you have a great meal to match the rest of your stay! See you again soon!

Sincerely,
Katherine M
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Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 11 June 2014

We were recently in NJ to visit friends and we couldn't find a hotel for less than $150 anywhere until I found this Hilton. It was very comfortable, very clean and our room at least was in excellent condition. Some of the guest photos weren't as complimentary, but we had no issues. The hotel was very safe and clean. The parking is in a private lot that requires a room key for entry thru the gate.

Room Tip: WE paid extra for the city view, but quite frankly it's a better view in the daytime than at nig...
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  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kalynne31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine M, Guest Relations Manager at Hilton Hasbrouck Heights / Meadowlands, responded to this review, 19 June 2014
Dear Kalynne_11:

It was our pleasure having you stay with us while in town. Thanks for sharing some great travel tips for others, and we are glad you found your room to be clean and comfortable and meeting all of your needs. We look forward to seeing you again soon!

Warm regards,

Katherine M.
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Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed 10 June 2014

I had to visit New Jersey for a work conference being held in the Hilton Hasbrouck Heights in early April 2014. I was pleasantly suprised by the hotel. The front staff was very friendly and accomadating. There was no issue when we needed to order a taxi and then modify the pickup time. I was also suprised by a room upgrade when I checked as a perk of being a Hilton Honors member. The room was quite nice and extremely huge. Everyone at the hotel provided great customer service. If I need to travel to New Jersey again, I will definitely stay at the Hilton Hasbrouk Heights.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine M, Guest Relations Manager at Hilton Hasbrouck Heights / Meadowlands, responded to this review, 19 June 2014
Dear Samantha C-

Thanks for sharing your travel experience! We are glad to know that we could surprise you with an exceptional service experience while in town for your conference. We appreciate your loyalty and we are glad you enjoyed upgraded accomodations, and a friendly and helpful team at every opportunity, especially the front desk team. We look forward to you returning again soon!
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Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

On June 3rd, we stayed at the Hilton Hasbrouck Heights Hotel for the first time. The staff were the most helpful and most friendly staff of any hotel in the United States that I've ever experienced! We used Hilton Reward points for this stay and we were upgraded to a suite. In the evening, we were sent a delicious fruit and cheese tray, breakfast vouchers and a HAND-WRITTEN PERSONAL note from Erica. WOW !!! We were very grateful for this extraordinary service!

Upon check-out, I told the front desk staff and I also filled out two comment cards telling the hotel of the top notch service at the Hilton Hasbrouck Heights! Thank you.

ALL staff that we encountered were very friendly and helpful. In the restaurant, the server, Daniel and the buffet assistant/chef Christina both went out of their way to make sure we were happy.

We usually stay at Hilton Gardens in Manhattan, but because of the incredible staff and service and everyone making us feel like we are appreciated Hilton Honors members, we will now stay at the Hilton Hasbrouck Heights. We will return in July. Thank you!

Tammy Bennett from Frederick, Maryland

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank islandsunfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine M, Guest Relations Manager at Hilton Hasbrouck Heights / Meadowlands, responded to this review, 19 June 2014
Thanks for sharing your experience! So glad that Erica, Daniel and Christina made your stay a great one. We work hard to deliver exceptional service throughout and we are glad to know you had just that! thanks for your loyalty, Though HGI's are nice too, we would love for you to stay with us more often and we look forward to your return!

Warm regards,

Katherine M
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Miami Beach, Florida
1 review
5 of 5 bubbles Reviewed 9 June 2014

Whenever I arrive at Hilton Hasbrouck Heights my experience is excellent! The front desk staff is very accommodating making sure that everything is done right the first time. Kelly and Erica always provide amazing customer service and make the check in/out process painless. Rooms are clean and offer a city view. The breakfast staff at the restaurant downstairs is great. Sonya and Maria are outstanding! If you happen to catch a seat at the bar be sure to ask Kelly for a margarita. I'm here often for business and this hotel is always my go to. Highly recommended.

Room Tip: Call ahead to see if there is a city view room available, some come with blackout shades which is a...
See more room tips
  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BWNYC W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine M, Guest Relations Manager at Hilton Hasbrouck Heights / Meadowlands, responded to this review, 17 June 2014
Dear BWNYCW:

We are so glad that you enjoy a great service experience time and time again with us. Thanks for recognizing Keli, Erica, Maria, Sonia and Kelly for their outstanding service and great margaritas too! We hope to see you back with us soon!
Regards,
Katherine M.
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Englewood, New Jersey
1 review
5 of 5 bubbles Reviewed 6 June 2014

My wife and I celebrated our 30th wedding anniversary with a dinner party on the 12th floor on May 24, 2014. We had over 200 guest that being said, in planning such a large party much work is involved. The level of professionalism that was exhibited by the Hilton Staff was very encouraging. Our anniversary party was great in every aspect and we would like to express our thanks and appreciation to the Sales Manager Madeline Vricella for her patience and good advise which was greatly appreciated. Special thanks also to Alla Brattoli the catering Manager for her kindness and reassurance in planning this event. Finally much thanks to Chef Sebastian Matheja for an excellent job with the food preparation. It was a memorable and enjoyable evening for all our guest and we will certainly used this hotel again and will recommend it for an excellent job well done.

Sincerely,
Adrian & Cynthia Greenidge
Englewood, New Jersey

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cynadrian30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine M, Guest Relations Manager at Hilton Hasbrouck Heights / Meadowlands, responded to this review, 17 June 2014
Dear Cynthia and Adrian-

First off, Congratulations on 30 wonderful years of marriage. It was a pleasure to host you and your family here for the event. It means so much to our team to receive such positive comments as it means that you really enjoyed every aspect of your special day. Thank you for recognizing Madeline, Alla, Sebastian and the rest for a job well done! Hope to see you back for the 35th! :-)

Warm regards,

Katherine M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Hasbrouck Heights / Meadowlands

Property: Hilton Hasbrouck Heights / Meadowlands
Address: 650 Terrace Ave, Hasbrouck Heights, NJ 07604-3103
Phone Number:
Region: United States > New Jersey > Hasbrouck Heights
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Hasbrouck Heights
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Hasbrouck Heights / Meadowlands 3.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Hilton Hasbrouck Heights Hotel Hasbrouck Heights
Hilton Hotel Hasbrouck Heights
Hasbrouck Heights Hilton
Hilton Hasbrouck Heights / Meadowlands New Jersey

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