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“Slow service”
Review of Ruby Tuesday - CLOSED

Ruby Tuesday
Cuisines: American
More restaurant details
Restaurant details
Good for: Kids, Child-friendly, Groups
Dining options: Lunch, Dinner, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Fords
Level Contributor
52 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Slow service”
Reviewed 23 January 2013

The salad bar had no vinegar for salad had to wait for rolls until we got our dinner not impressed the salad bar could have more selections

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nancy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

30 reviews from our community

Visitor rating
    6
    10
    11
    0
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Somerset, New Jersey
Level Contributor
263 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 341 helpful votes
“Place needs some updating”
Reviewed 24 September 2012 via mobile

The service was good. The salad bar was boring with limited choices. The food was ok, not served hot. The place is getting dingy and needs some TLC. Granted the prices were reasonable but I would rather pay a bit more and have a better experience.

Helpful?
Thank Cheryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
153 reviews
138 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Chain restaurant”
Reviewed 21 December 2011

This is so much like the rest of them, yet its still different. I like to get the appetizers here and relax.

  • Visited March 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jimmydr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Port Richey, Florida
Level Contributor
231 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 204 helpful votes
“Round 1 Disaster; Round 2 Excellent Meal”
Reviewed 13 July 2010

Round 1: RT has upscaled the decor, upscaled the menu, and the prices have followed suit. Not that I found $18.99 for two lobster tails an excessive price, quite the contrary. Everything was excellently prepared; the ribs & shrimp combo, the lobster tails, the vegetables, the salad bar is unequaled by any other restaurant. But I never had a dinner that I so thoroughly enjoyed and a meal that I couldn't wait to end at the same time.

I can't help but wonder if the parents and grandparents of the 2 year old screaming brat who was throwing everything from the table onto the floor really felt it was okay to subject the entire restaurant to their little darling's antics. The Manager didn't want to acknowledge there was a problem, or even to acknowledge the presence of any of the other diners.

Round 2: Step in, corporate HQ. I posted a comment on their website, and was contacted the next day by an officer of the chain. He apologized for the unpleasantness, and very tactfully indicated that it was a shame I did not have an opportunity to address it with the manager. Although the unruly child was certainly not their fault, I was sent guest cards as an incentive to return. Today we had an excellent meal and an enjoyable evening.

The new menu at Ruby Tuesday is excellent. I have personally enjoyed the Louisiana shrimp and the lobster tail dinners. If you want lighter fare, the avocado quesadilla was wonderful. And their salad bar can’t be beat.

The serving staff in both instances was friendly, pleasant and very capable.

Yes, problems can occur from time to time, but in this case management was right on it to make things better. Congratulations to Ruby Tuesday for being on top of things.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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