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The Westin Jersey City Newport
Ranked #2 of 14 Hotels in Jersey City
Certificate of Excellence
Aurora, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Second stay”
Reviewed 28 October 2013 via mobile

We have stayed two years in a row. This is such a nice hotel after walking all over NYC. A comfortable, clean place with great beds! We almost tried another hotel nearby - but we were glad we came back.
So close to the PATH- highly recommended.

Stayed October 2013, travelled with family
Helpful?
Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie T, Executive Assistant to the General Manager at The Westin Jersey City Newport, responded to this review, 1 November 2013
Dear Terry C,

Thank you for posting a review of your stay. I am delighted that you have chosen to return to our property when you visit our area. We truly look forward to welcoming you back soon for another enjoyable stay.

Sincerely,
Leslie Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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White Rock, Canada
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 October 2013 via mobile

Just stayed for a week attending a training session/conference. My expectations were beyond met, they were exceeded! As with all Westin properties, they go out of their way to make your stay a wonderful experience. The location is great (Newport Centre Mall next door, 20 mins away by transit to Manhattan) and the view from my suite was stunning. Hudson River side skyline with the new Freedom Tower shining in the sky! The staff were amazing, the food at our conference was phenomenal and the overall experience was 10/10. If I'm ever in Jersey City again, this is the only hotel I will stay at.

Stayed October 2013, travelled on business
Helpful?
Thank modefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 25 October 2013

Returned to the Westin JC after being away for 2 months and was instantly recognized and welcomed, room location and preference met, amenity delivered and it feels like a real home from home, even to my morning meet and greet for breakfast on the go. Great location and so near to NYC for evening trips if needed.

Room Tip: Higher floors on the south facing side are overlooked by a residential tower
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eugene1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 October 2013

I have family in Jersey City so this hotel works great: spend all day in NYC, evenings with the fam and return to elegant understated comfort of the Westin. My third stay here.
PROS:
- great location: half a block to the PATH train to NYC. Take the 34th Street to head to Midtown to Macy's, the Garment district, Times Sq. Newport Mall is directly behind the hotel with a reasonable selection of stores and much less busy than the city - not much for high end or unique boutiques. Light rail station directly behind hotel for access to Liberty State Park and others. Reasonable variety of restaurants in walking distance.
- Room 2008 had Westin upscale modern décor, comfy beds, city/river views, reasonably spacious, nice bathroom with good showerhead and some counter space. Good hairdryers at SPG mean I can leave mine at home. Big desk for working and a chaise lounge for reading.
- Quieter than NYC at night (though Jersey City does love its sirens.)
- Staff is cordial and amenable but not overly friendly.
CONS:
- I'm not sure what it was but the room definitely smelled funky when I first coming in (stale at best, body odour at worst). An open window during the day seemed to ameliorate the situation. [Strangely enough, encountered same thing at the Four Points Sheraton Midtown NYC two weeks later. A weird SPG thing??]
- The air conditioning is loud coming on and off. I turned it off at night and opened the window.
- There is a light rail train station behind the hotel so you can hear it at times.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yycskymiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rehoboth Beach, Delaware
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 October 2013 credit card Amex Cardmember Review

This is a nice hotel, good rooms and convenient to NYC. The staff is not very helpful, but otherwise a good hotel. Parking is expensive, but close to the hotel and there is a mall near by. Train to NYC is close by.

Stayed July 2013, travelled with friends
Helpful?
Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie T, Executive Assistant to the General Manager at The Westin Jersey City Newport, responded to this review, 29 October 2013
Dear 799joed,

Thank you for taking the time to post a review of our property. I am delighted you enjoyed the property but disappointed to hear that you feel as if our staff were not attententive to your needs. One of the major purposes of online reviews is to highlight areas for improvement. Any additional feedback you may be able to provide on your experience would be helpful for us in improving service for the future. Please feel free to contact me directly at leslie.thompson@westin.com to discuss further.

We hope to have the opportunity to welcome you back soon.

Sincerely,
Leslie Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jenkintown, Pennsylvania
Level Contributor
160 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 21 October 2013

My wife and I stayed at the Westin on Saturday night (family wedding). Nice location. Short walk to shopping and restaurants. Sleek looking lobby. The staff was friendly. Our bed was VERY COMFORTABLE. The room was spacious enough for two. Great shower head and spray handle. The Patriots stayed there Saturday night. Lufthansa's flight crews also stay there. The room was approx. $250/night.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gjet72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newnan, Georgia
Level Contributor
108 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 20 October 2013 via mobile

Stayed one night in early Oct. Very convenient location close to the train station, shopping and restaurants. Expect to pay at least $20 for parking that the hotel does not validate. A little steep for Jersey City. The hotel is well appointed and clean. On the negative side, they offer no SPG perks whatsoever. Instead of the typical high floor room with a good view, we were given a room on the fourth floor. A "premium" room they called it. All it was, was a small room with a big bathroom that had a tub that would rarely ever get used. All and all a nice hotel though.

Stayed October 2013, travelled as a couple
Helpful?
Thank Plumberandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie T, Executive Assistant at The Westin Jersey City Newport, responded to this review, 22 October 2013
Dear Plumberandy,

Thank you for your feedback on your recent stay. I am delighted that you enjoyed the majority of your stay and sorry to hear you were disappointed with your room upgrade. Please know that we value our SPG members and do our best to provide our Gold and Platinum members with upgrade benefits, which is based on occupancy, when availability allows. The room you were provided during you stay was one of our Premium Newport King rooms, which is an upgrade from, and more spacious than, our Traditional and Deluxe rooms.

In reference to the cost of parking, the parking garage our guests use is a separate facility from our hotel. As such, we have no control of what the fees are. They are based on what the garage's managerment determines the charges should be.

I hope that I was able to address your concerns and that we have the opportunity to welcome you back soon.

Sincerely,
Leslie Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Jersey City Newport

Property: The Westin Jersey City Newport
Address: 479 Washington Boulevard, Jersey City, NJ 07310-1972
Phone Number:
Region: United States > New Jersey > Jersey City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Jersey City
#2 Romantic Hotel in Jersey City
#3 Family Hotel in Jersey City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Westin Jersey City Newport 4*
Number of rooms: 429
Official Description (provided by the hotel):
Situated on the waterfront Financial District of Jersey City, our AAA/CAA Four Diamond hotel is just 200 steps and one subway stop to NYC. Featuring spacious guest rooms and inspiring view of Manhattan we're walking distance to great restaurants on the Hudson waterfront. Explore our hotel renovation, escape to the serenity of our 429 Jersey City accommodations and treat yourself to a stay in one of our elevated rooms for stunning view of the NYC skyline. Experience the rejuvenating Heavenly Bath and the signature Westin Heavenly Bed, perfect for a blissful night's sleep. ... more   less 
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Also Known As:
The Westin Jersey City, Newport Hotel Jersey City
Westin Jersey City Newport
The Westin Jersey City Newport New Jersey

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