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“Great choice when visiting NYC”

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DoubleTree by Hilton Hotel & Suites Jersey City
Ranked #3 of 14 Hotels in Jersey City
Certificate of Excellence
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great choice when visiting NYC”
Reviewed 23 July 2011

Very nice hotel with a great location if you want to visit NYC. Just a two block walk to the PATH train with easy access into Manhattan. The hotel is very nice, rooms are large suites with two TV's and nice living room area. We had originally been given a room with no view, but since my husband is a Hilton Diamond member, he called the front desk and they IMMEDIATELY gave us a room with an expansive view of the Manhattan skyline. Thanks, Felix! I read so much about you on previous postings, it was nice to actually meet you! You could not ask for a nicer area of Jersey City, either. Very new condo buildings surround the hotel, with many restaurant options within walking distance. Also, for another fun idea, just a couple of blocks from the hotel is the Light Rail System that will take you into Hoboken, NJ in just a couple of minutes. Nice lttle town, plus if you're a "Cake Boss" fan, you can visit Carlo's bakery while you are there. My only suggestion would be to have some silverware and plates in the rooms. Even plastic ware and paper plates would work. There is a small fridge and a microwave. We had some delicious leftovers but no way to eat them. We had to get silverware and small plates from the restaurant. All in all, on any subsequent trips to NYC, we will definitely stay at the Doubletree.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 822traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 25 July 2011
Thank you for taking the time to post your comments and I am glad to hear you enjoyed your stay with us. Hope to see you return again soon.
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1,334 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (151)
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Hobart, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 July 2011

Second time to New York this time we stayed in New Jersey. Booked this hotel through Hiton web site. Fantastic service got pre-bought tickets for football game sent direct to hotel and phoned to check on arrival got very friendly night manager who checked on them and documented on check in details about them.Rang also about advise on how to get transfer from airport because no shuttle service to New Jersey from JFK told to get taxi and should not pay anymore than $100 (negotiated a price of $80 included tip door to door). Arrived at Hotel to a warm welcome by Felix he gave us a warm cookie and booked us into our suite. All the staff were very friendly and willing to help with any question/booking. They were great with our 14 yrs old son who sat down in public area to access internet service. We chose this hotel because we were coming to New York for a 10 day stay over Christmas & New Year ($$$$ for a New York Hotel over $6000 2 star hotel compared to $1900 4 star). Read reviews and all came true. The suite rooms were 2 good size rooms with 2 double beds and a living room that has a sofa bed. Great for a family of 5, little kitchen area with fridge and microwave. Very close to local shopping centre with a good food court and Macy, movies ect. Train station a 5-10 min walk or free shuttle service (good for days when we had snow). The train to New York took about 10 min leaves about every 10 min so everytime we got to train station to travelled between NY and Jersey a train was waiting. Large saving for a 10 min train trip which dropped you off right at Macy's in New York. We bought a 7 day unlimited ticket on the NY Metro and PATH pass that we passed to each other. The only negative point on the hotel is that they do not have a public laundry area. BUT got the free shuttle to drop us off and phoned for them to pick us up when we were finished. I would stay here again and would never stay in Manhattan again.

  • Stayed December 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank lovetravelling12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 21 July 2011
Thank you very much for sharing your experience while staying with us. I am glad you enjoyed your stay and hope to see you return. Safe travels......
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Mascouche, Canada
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 July 2011

The service from front desk to valet was incredible, very polite personnel... Room was the biggest for a 2 double bed, only problem is that we requested a crib for our 2 yo child, they told us at the check-in that one was available, but told us the opposite when we went back to the hotel at 8 pm... But they gave us one next morning telling us that a lot of families were in the hotel and they didn't have enough crib for all of us!!!!

Room was quiet (at the 14th floor), roomy and clean, bathroom could be a little bigger for a suite, but OK for 4 adults and 1 child

Room Tip: Get the Deluxe suite without the view on NY City
See more room tips
  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bobtravers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 8 July 2011
Thanks for sharing your comments about your recent stay and do apologize for the confusion of obtaining a crib per your initial request, but glad that we were able to accomodate the next morning. Look forward to seeing you return should your travels take you back this way.
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MONTREAL
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 July 2011

Location is perfect while visiting NYC. Rooms are big, beautiful quiet area. Path is walking distance that bring you the NYC in 10 minutes.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank GARDA60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 5 July 2011
Glad you enjoyed your stay with us and found the location very convenient. Hope to see you return soon! safe travels........
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United States
Level Contributor
106 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 28 June 2011

This hotel had some of the best service I have ever encountered. The front desk was friendly, fun, and just really pleasant to deal with. Felix was super friendly and nice, with quick answers to any questions.

The hotel itself is very clean, modern, and in a nice safe location with quick access to NYC. The restaurant had great food and a nice atmosphere to enjoy a beer.

The area is nice and clean but has the feel of a financial district, open early and closed early. The plus is it isn't that crowded and their is a lot of restaurants etc in the area.

I must be honest though and say some parts of Jersey City are not that great, I would avoid the areas off the main strip at night, especially if alone and/or female. The shop rite 2 blocks behind the hotel was a bit "different" at night and I was a bit uncomfortable with the crowd.

I highly recommend this hotel as a great alternative to NYC and as a nice place for a conference etc.

Stayed June 2011, travelled as a couple
Helpful?
Thank PadresDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 30 June 2011
Thank you very much for taking the time to share and post your comments. I am happy to hear you enjoyed your stay with us and found the service levels exceptional. Hope to be your first choice of accomodations should your travels take you back to the area!
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Fort Lauderdale, Florida
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 June 2011

I just completed a 2 night stay at the Doubletree Suites in Jersey City. I have nothing negative to stay about the property itself. It seems fairly new and it's really clean and comfortable. The original room they gave me was a smoking room. As soon as I walked in I could smell it. I immediately called the front desk and the problem was rectified. We did however have a problem with getting directions and shuttle service from them. One of the added perks of this property is that it's close to the PATH station, which connects Jersey City and Hoboken to NYC. Upon arriving in Jersey City, we called the hotel to ask them to have them send their shuttle to pick us up. Unfortunately for us, there was a wedding going on at the time and the shuttle was out picking/dropping other people off, so we asking if they could call for a cab, which they did. At first, this was great, but then we looked the location up and it turns out the hotel is less than a block from the train station. We would have appreciated it if they told us this information as it's an easy walk that will save you a few bucks on cab fare. The second problem we encountered was Shan we asked for directions on how to get to Liberty Statue Park. Someone told my friend to walk 4 blocks down the street, then make a left. It turned out to be a 10 block walk, then a right, so his directions were waaaay off. We later found out that there is a light rail station right behind the hotel, which would take you right to the park. Initially, we asked the front desk to have their shuttle van drop us off, since the park was supposedly so close. We were told that their shuttle does not run on weekends!!! Granted they are located in a business area, you would think that there are other travelers that come and use this hotel for pleasure that are in need in a ride on the weekends.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ecr527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 28 June 2011
Thank you for taking the time to share your feedback and I do apologize for the confusion in reference to transportation and directions as you noted above. I have reviewed this with our front office and valet team. I hope you allow us another opportunity to service your travel needs when in the area.
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Knoxville
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 June 2011

We stayed here with 2 other couples over the weekend of the Five Boro Tour which took place on May 1, 2011. Hotel staff was very accommodating. It allowed us to check in very early and to keep our bikes in our rooms so we didn't have to worry about theft from a car bike rack. Convenient to PATH train station which dropped us near Battery Park and the start of the ride (very important with 32,000 cyclists jockeying for position). Our view of the Manhattan skyline was somewhat obscured, very unlike the promo picture on the hotel's website, which was mildly disappointing since we paid extra for it. The hotel is located in a fairly quiet area which appears to have undergone a lot of nicely done rejuvenation recently. I'd stay here again.

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KnoxTrouter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 15 June 2011
Thanks for the great comments and glad you enjoyed your stay. Hope to see you again soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel & Suites Jersey City

Property: DoubleTree by Hilton Hotel & Suites Jersey City
Address: 455 Washington Blvd, Jersey City, NJ 07310
Phone Number:
Region: United States > New Jersey > Jersey City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Jersey City
#3 Business Hotel in Jersey City
#5 Romantic Hotel in Jersey City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Jersey City 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel and Suites Jersey City is only ten miles and 20 minutes from (EWR) Newark Liberty International Airport. The hotel is just two blocks from the Pavonia/Newport PATH train station with easy access to Christopher Street in Greenwich Village, Tribeca and Soho in NYC. Take the PATH Train via Exchange Place one stop to the World Trade Center with easy access to New York Financial District and Wall Street. ... more   less 
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Also Known As:
Doubletree By Hilton Hotel And Suites Jersey City
Doubletree Jersey City
Doubletree Hotel Jersey City
DoubleTree By Hilton Hotel & Suites Jersey City New Jersey

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