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“Peter Farrell”

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DoubleTree by Hilton Hotel & Suites Jersey City
Ranked #3 of 14 Hotels in Jersey City
Certificate of Excellence
Cresskill, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Peter Farrell”
Reviewed 25 June 2014

My only issue was that the booking agent stated the cost of overnight parking was $20.00 and my final bill stated a $30.00 charge. I called the booking agent and asked detailed questions during both calls to determine if I would stay at he Hilton or Hyatt. The overnight parking fee was not a deciding factor but during both calls the amount stated and the amount actuially cahrged were different.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John S, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 7 July 2014
Dear Peter F,

Thank you for staying with us and for your valued feedback. It looks like you enjoyed your stay except for the pricing error on our carparking. Valet parking is in deed $30 overnight but self parking is $20, prices that are competitive with the other hotels in the area. If I could ask you to kindly call me at 201-499-2416 so I can determine which agency you booked through as these have been the prices for well over a year.
We look forward to welcoming you back when you are next in our area.
Warmest Regards,
John Sheedy,
General Manager
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1,355 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Washington DC
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 June 2014

The price was good for a family trip to NYC. The Path train is a short walk away. We got the family fun package and loved the daily breakfast and free wifi.

The rooms have a pull-out sofabed in a sitting area. They do not have a separate bedroom. But they were comfortable enough for our 3 night stay.

I found all of the staff to be friendly and helpful. I would stay here again. Plus you get free cookies!

  • Stayed April 2014, travelled with family
    • Value
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    • Service
Helpful?
Thank MochaMama40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John S, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 7 July 2014
Dear Mocha Moma 40,
Thank you for your recent stay with us. I am delighted that you enjoyed the family fun package and found it of value. Glad too that you enjoyed our breakfast buffet and found our staff to be helpful and friendly.
We llok forward to welcoming you back when you are next in the area.
Warmest Regards,
John Sheedy,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
5 reviews
4 hotel reviews
Reviewed 21 June 2014

Not many options of Hilton hotels in the area but since I'm a Hilton honors member i opted for this hotel. The hotel itself is nice and modern, The staff was polite yet not friendly, The rooms are clean which i can appreciate. Overall the hotel was nice, A bit pricy but great for a one night stay.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shakistar17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John S, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 7 July 2014
Dear Shakistar 17,
Thank you for staing with us recently and for your valued feedback. We were happy to see that you found our hotel modern and our staff polite. I am sorry, and I can assure you that my team is sorry that you did not find them friendly. They do normally receive great comments on their friendliness. Thank you too for your commenst on our room cleanliness. This is a very important goal of ours and we appreciate that yopu recognized this.
Warmest Regards,
John Sheedy,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, United States
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 June 2014

Basic clean hotel. Comfortable room. Nothing fancy, but it served the purpose. Room had a sitting area seperate from the bed, however the tv was not visible from the sitting area. Room had a refrigator & microwave, but no mini bar.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SR46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John S, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 7 July 2014
Dear SR46,

Thank you for staying with us recently. I was happy to see that you found our rooms to be comfortable and while I was dissapointed with your overall grade it was good to see that you scored us well on cleanliness and service.

Thank you for the time taken in giving us your valued feedback. We look forward to the opportunity to serve you again in the future.
Warm Regards,
John Sheedy,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 19 June 2014

Second visit to the Jersey Doubletree. Truly enjoyed the City View. The service is fantastic, especially the restaurant. The breakfast buffet is great and we also enjoyed a good dinner. Will be back to stay again. !! The Path is very convenient to the hotel. We felt very safe in our travels.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John S, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 7 July 2014
Dear Debbie B,
Thank you for staying with us and for your loyalty to our hotel. It gives us all a great sense of accomplishment when we see so many of our guests return to us. I was delighetd to see that you enjoyed our service and breakfast quality and that you find our hotel convenient. When we travel, safety is of utmost importance. In this regard, I am glad that you found our hotel and it's location safe.
We look forward to welcoming you back again.
Warm regards,
John Sheedy,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Covina, United States
1 review
Reviewed 18 June 2014

over all good great staff great location near river walk and over all we enjoy the suit onlyb things we r not sure they call pvt taxi and we wanted cab charge $50 to dropb to air port was not sure it is right price but we paid w/o argue there was no meter taxi but ok

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chatur P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John S, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 7 July 2014
Dear Chatur P,
Thank you for your feedabck on your recent stay with us. I was delighted to see that you enjoyed your stay, especially our location and our great staff.
Jersey CIty does not requires taxis to have a meter but the price your were charged is standard charge to Newark Airport. Thank you for choosing the DoubleTree by Hilton, Jersey City.
We look forward to welcoming you back when you are next in the area,
Warmest Regards,
John Sheedy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 June 2014

Awesome location, awesome hotel. I travel to NYC a couple times a year and usually stay in Manhattan. I was reluctant to stay in NJ because I have stayed near the Meadowlands before and found it to very inconvenient for travel to NYC. Stayed here with my wife during the week of June 10th. The hotel rooms were large (a suite) and clean, very comfortable and much more roomy than anything I would get in NYC (Hampton Inn). The PATH station truly was less than a 10 minute safe walk around the harbor. $2.50 PATH ride was about 10 minutes long and had stops at 9th, 14th, 23rd and 33rd street - or to the world trade center. Extremely convenient, fast and cheap. I self-parked in the garage, again much easier than the parking situation in Manhattan. Room rates were expensive but still less expensive than NYC. The rooms were larger and the hotel was more convenient. Hotel staff was very friendly.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John S, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, 7 July 2014
Dear Joe M,
Thank you for staying with us recently and for your great feedback. We measure ourselves on how satisfied our guests were and I was delighted to see that you nejoyed our spacious rooms, our great location, that I agree, is very convenient for access to New York and our friendly staff.
We look forward to welcoming you back to the DoubleTree by Hilton, Jersey City when you are back in the area.
Warmest Regards,
John Sheedy,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel & Suites Jersey City

Property: DoubleTree by Hilton Hotel & Suites Jersey City
Address: 455 Washington Blvd, Jersey City, NJ 07310
Phone Number:
Region: United States > New Jersey > Jersey City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Jersey City
#3 Business Hotel in Jersey City
#5 Romantic Hotel in Jersey City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Jersey City 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel and Suites Jersey City is only ten miles and 20 minutes from (EWR) Newark Liberty International Airport. The hotel is just two blocks from the Pavonia/Newport PATH train station with easy access to Christopher Street in Greenwich Village, Tribeca and Soho in NYC. Take the PATH Train via Exchange Place one stop to the World Trade Center with easy access to New York Financial District and Wall Street. ... more   less 
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Also Known As:
Doubletree By Hilton Hotel And Suites Jersey City
Doubletree Jersey City
Doubletree Hotel Jersey City
DoubleTree By Hilton Hotel & Suites Jersey City New Jersey

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