I made a reservation for two rooms connecting and called a week prior and was told it would be ready. I needed the rooms for my family to have my children in the same room or at least two connected rooms. Upon checking in I was told that the rooms were not available and my reservation was only a request and not a guarantee. I asked for the manager and was told that the manager was not available and was still told that I could not have the rooms I requested. Instead I was given a cot to sleep so I sleep in the same room as my children. The valet was also pushy and while trying to check in he interrupted me continuously at the front desk telling me there was no loading or unloading at the front of the hotel unless I valeted the car. All this could have been fixed by honoring my reservations for two connected rooms and being courteous without interrupting during check-in and having management staff available.
- Official Description (provided by the hotel):
- The Doubletree by Hilton Hotel and Suites Jersey City is only ten miles and 20 minutes from (EWR) Newark Liberty International Airport. The hotel is just two blocks from the Pavonia/Newport PATH train station with easy access to Christopher Street in Greenwich Village, Tribeca and Soho in NYC. Take the PATH Train via Exchange Place one stop to the World Trade Center with easy access to New York Financial District and Wall Street. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Odigeo, LoveHolidays, Ebookers, TripOnline SA, Cancelon, HotelsClick, 5viajes2012 S.L., Evoline ltd, HotelQuickly and getaroom.com so you can book your DoubleTree by Hilton Hotel & Suites Jersey City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree By Hilton Hotel And Suites Jersey City
- Doubletree Jersey City
- Doubletree Hotel Jersey City
- DoubleTree By Hilton Hotel & Suites Jersey City New Jersey