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“Great Stay for Wedding”

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Hilton Garden Inn Lakewood
Ranked #1 of 3 Hotels in Lakewood
Certificate of Excellence
Winston Salem, North Carolina
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Stay for Wedding”
Reviewed 4 October 2012

Overall, our stay here was just fine. Room was comfortable for the two of us and well maintained the whole weekend. Staff at the front desk was great with any requests that we had.

We had a King room, which was pretty good size. It had a nice chair and ottoman to sit in while watching the flatscreen. Bathroom was your standard hotel bathroom and nothing special, but it got the job done.

It's a decent ways away from the beach and all (15-20 minutes), but there are a ton of places around there to eat and go to (mall, shops, etc). The breakfast buffet/cook to order is a little pricey, but that is just my opinion on it. We had breakfast at a diner down the road for about the same price as one of us having breakfast there.

I would stay there again for the same reason, but if really wanting to head to the beach, would get something closer.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SliderNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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754 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Norwegian first
  • Portuguese first
  • Any
English first
Lakewood, New Jersey
Level Contributor
6 reviews
Reviewed 3 October 2012

I checked into the hotel after a long, tiring trip. Jessica was so polite and welcoming. Our conversation led to the reason of my stay. I explained that I was on a two month assignment for work. She noticed that I was only scheduled to stay for two weeks and I shared that my company wants me to find a rental house or apartment for the remainder of my stay due to the costs comparrison. Jessica said that on her way home from work, she would drive by a safe area that she knows which has signs up for rental properties for off-season, and write down phone numbers. Tonight, I came in after a long day at work. I saw Jessica and didn't approach her because I didn't want her to feel bad if she didn't have time or didn't remember the numbers. Honestly, I didn't expect her to take her time after a evening shift to do such a favor. While I was walking by, she smiled and said, "Hi! I have those numbers for you!" I was shocked. That was definately above and beyond her job description. I know her bosses would have liked her to see me 6/7 more weeks of a hotel stay, but it is not an option. So her her assisting me find a safe area to stay alone in a rental property really made me feel welcome and appreciative. If you check in during the evening, ask for Jessica if you want service with a smile!

Room Tip: I don't think there are any bad rooms here. But if you want to be close to the exercise room, as...
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerMayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 27 September 2012

Just great. People are so awesome. I just lov chating with them. After a hard day of working and coming back to Hilton gardens it's just so great great knowing that you are getting great service. Their great people who makes me feel at he while I'm away at work

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daveiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wood Ridge, New Jersey
Level Contributor
8 reviews
Reviewed 27 September 2012

I am attending a function @ this Hilton, and the event planners provided confusing information. I decided to contact directly for clarification. I first dealt with an assistant manager, and then a senior manager. It's been a long time since I found people so well-spoken, well-informed, and anxious to resolve my issues. So much so, I wrote to their director to compliment him on a staff that really knows the meaning of the words "customer service." This is a rare commodity in today's world.

Elizabeth47

  • Stayed September 2012, travelled with friends
    • Service
Helpful?
Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasco, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2012

The front desk staff, especially Karen, is so warm and helpful! We had an awful experience the night prior at a different hotel down the road. I phoned the Hilton in the morning, and told Karen how terrible our current hotel was, and she said to come on over - she had a room for us! Even thought it was only 10AM, Karen had housekeeping ready the room immediately so that we could check in way before the usual 3PM time. Karen even treated us to a wonderful breakfast! This hotel is clean, good smelling, roomy, bright, and a very happy place to be. This is the place to stay if you are coming to the Brick/Toms River/Lakewood area!

Stayed September 2012, travelled with family
Helpful?
Thank PattiBrick_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osceola, Wisconsin
1 review
Reviewed 18 September 2012

I am part of a Fire truck company and i stayed here a year ago and remembered from last time how great this place was. I called for reservations and from that point on its been nothing but awesome service. All of there help including the room service was excelent. i have stayed at over 500 hotels in that lsat 3 years and this hotel has had some of the best service ever.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brandon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2012 via mobile

Overall the hotel is great. We had a personal issue in one of our rooms and we told the red-haired lady at the front desk. She gave us a look of disgust and proceeded to tell many other patrons of the hotel what our issue was. It made for a very uncomfortable experience and the
Red-haired lady had no business discussing our personal business. If she was working when you go here, I wouldn't say much in front of her.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mitchy755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Lakewood

Property: Hilton Garden Inn Lakewood
Address: 1885 Highway 70, Lakewood, NJ 08701-7394
Phone Number:
Region: United States > New Jersey > Lakewood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Lakewood
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Lakewood 3*
Number of rooms: 110
Official Description (provided by the hotel):
The brand new Hilton Garden Inn Lakewood – conveniently located near Exit 88 of the Garden State Parkway on Route 70 – features an indoor pool, state-of-the-art fitness center, and 24-hour business center. Premier guest room amenities include 32” LCD TVs, generous work desks with ergonomic Herman Miller chairs, and self-adjusting beds. Enjoy a brand new Ruby Tuesday restaurant, LongHorn Steakhouse® and Starbucks® next door. Complimentary WiFi access is available throughout the hotel. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 
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Also Known As:
Hilton Garden Inn Lakewood Hotel Lakewood
Lakewood Hilton Garden Inn

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