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“Great experience”

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Hilton Garden Inn Lakewood
Ranked #1 of 3 Hotels in Lakewood
Certificate of Excellence
Avon, CT
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great experience”
Reviewed 8 April 2014

Friendly Staff, clean hotel, nice location, very good stay!!!! I was on an extended trip and needed a hotel. Luckily I found this gem!! It was like I was at home with all the amenities that I needed. Pool, fitness center, breakfast, etc! Thanks!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SusieD888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review, 9 April 2014
Dear SusieD888,

Thank you for your 5-star review of your recent stay at the Hilton Garden Inn Lakewood! We are so glad you found a home away from home in our property, and it is great that you enjoyed all the amenities we have to offer. We greatly appreciate your fantastic review, and we hope you choose to stay with us again the next time you are in the area.

Sincerely,
Hilton Garden Inn Lakewood
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766 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Norwegian first
  • Portuguese first
  • Any
English first
1 review
Reviewed 7 April 2014

The hotel exceeded my expectations!!! The hotel was warm friendly and classy!! It had all the amenities is needed from the pool to the fitness center to the computer center! Jennie and Roxanne were fantastic associates and I will be back!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank carolanner358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review, 9 April 2014
Dear carolanner358,

Thank you for this amazing review! We are always overjoyed when we hear that our guests completely enjoyed their stay. We work hard to provide exceptional accommodations, amenities, and superior customer service, and it is so rewarding to hear such great feedback. Thank you again for your review, and we look forward to seeing you again!

Sincerely,
Hilton Garden Inn Lakewood
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Bayville, New Jersey
1 review
Reviewed 7 April 2014

I stayed at the Hilton garden inn in lakewood NJ. I was immediately greeted by a Jennie (employee) as I walked In the doors. Employee's have a great attitude which promotes great customer service. Had no issues with the room, very clean. The breakfast was great. I would stay there a million times over.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashkristine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review, 9 April 2014
Dear Ashkristine,

Thank you for your wonderful 5-star review of the Hilton Garden Inn Lakewood! We are thrilled that you had an excellent stay, and we greatly appreciate your comments about our exceptional staff. Thank you again for all your kind words, and we look forward to your next stay!

Sincerely,
Hilton Garden Inn Lakewood
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West Des Moines, Iowa
2 reviews
Reviewed 6 April 2014

I had an extended stay (30+ days) at the Hilton Garden Inn in Lakewood, NJ for work. All of the staff was extremely kind when providing directions and answering my questions about the area. It's difficult to be away from home for extended periods of time, and it really helped me to have a nice smile and "welcome back" each night after work.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tonia48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review, 7 April 2014
Dear Tonia48,

Thank you for the wonderful 5-star review! We are so happy you enjoyed your extended stay with us at the Hilton Garden inn Lakewood, and it is great to hear that our exceptional staff were friendly and helpful during your stay. We greatly appreciate your review, and we hope you choose to stay with us again the next time you are in the area!

Sincerely,
Hilton Garden Inn Lakewood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cape may, United States
1 review
Reviewed 4 April 2014

a local surgery center uses this hotel for recovering patients. i was appalled that our room was placed in the middle of 3 wedding parties. the countless amounts of noise, drinking and smoking was unacceptable. Hotel staff were terrible and I'd never stay there again

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vivian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review, 7 April 2014
Dear Vivian D,

Thank you for taking the time to review your recent stay at the Hilton Garden Inn Lakewood. We apologize that you did not completely enjoy your stay, and we would like to take this opportunity to address your review. We have spoken to the general manager, and he explained that there was a very big wedding that took up a large quantity of our rooms. We understand that our front desk representative was very understanding when you addressed your complaint. She gave you complimentary breakfast coupons, had the kitchen prepare specially requested food, and moved you and your family to one of our suites for the same rate you were paying in a regular room. It is also our understanding that you were very appreciative for everything upon checking out. We do apologize that you experienced some inconveniences, and it is unfortunate you won't be staying with us again. We wish you the best in your future travels.

Sincerely,
Hilton Garden Inn Lakewood
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Philadelphia, Pennsylvania
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 April 2014

i returned to by room and the card key would not work, just flashing red. i tried the handle and the door opened. I did this repeatedly. asked for assistance at front desk and they sent maintenance. Maintenance told me card key wasn't active and that is why my door was unlocked. So how long could anybody have just walked into my room and my valuables?

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank SDGPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review, 7 April 2014
Dear SDGPA,

Thank you for taking the time to review your recent stay at the Hilton Garden Inn Lakewood! We are glad you have a wonderful stay, but we apologize that you had issues with you room key. You review has been shared with the general manager and management so we can address this problem immediately. Thank you again for your review, and we hope you consider staying with us again soon.

Sincerely,
Hilton Garden Inn Lakewood
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Cleveland, Ohio
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2014

We really liked this hotel. Lobby warm and welcoming. Newly remodeled. Nice selection of welcoming food in the evening gratis. Room amenities excellent - fridge, microwave, Keurig coffee maker. Clean. Beds very comfortable.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 650SCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review, 28 March 2014
Dear 650SCC,

Thank you for the wonderful 5-star review! We are very happy to hear that you enjoyed you accommodations and all the amenities we have to offer at the Hilton Garden Inn Lakewood. Thanks again, and we hope you consider staying with us again!

Sincerely,
Hilton Garden Inn Lakewood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Lakewood

Property: Hilton Garden Inn Lakewood
Address: 1885 Highway 70, Lakewood, NJ 08701-7394
Phone Number:
Region: United States > New Jersey > Lakewood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Lakewood
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Lakewood 3*
Number of rooms: 110
Official Description (provided by the hotel):
The brand new Hilton Garden Inn Lakewood – conveniently located near Exit 88 of the Garden State Parkway on Route 70 – features an indoor pool, state-of-the-art fitness center, and 24-hour business center. Premier guest room amenities include 32” LCD TVs, generous work desks with ergonomic Herman Miller chairs, and self-adjusting beds. Enjoy a brand new Ruby Tuesday restaurant, LongHorn Steakhouse® and Starbucks® next door. Complimentary WiFi access is available throughout the hotel. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 
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Also Known As:
Hilton Garden Inn Lakewood Hotel Lakewood
Lakewood Hilton Garden Inn

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