FIrst of all, things went so badly they gave us the room for free. So I feel badly to even write this review, but in the interest of transparency I will.
We made an entry error online at Travelocity booking this room for our wedding night. We were booking it six weeks in advance. Despite making at least 10 phone calls and emails between Travelocity and the inn, we never were able to fix it on the system. The bottleneck was Chimney Hill just wouldn't communicate at first with me or at all with Travelocity.
Facing a dispute with the credit card company, the owner finally called me and promised to do all to make things right for us. That was three weeks before our wedding.
11:15 pm the night of our wedding and we were standing out in the dark in front of the inn trying to get in. No one answered the bell or the intercom. My wife pounded on the knocker until a guest came down and let us in.
Once in we rooted around for 10 minutes and finally found a number to reach the management. Well down he came and again was profusely apologetic. He made up a room for us and said it was gratis.
Needless to say we were incredulous that after being told 4 times by email on the phone that this was going to be our wedding night, we were locked out.
Nice property and facility. Is it really premium? No but very nice. Maybe the management will get the message.
- Official Description (provided by the hotel):
- Chimney Hill Estate & Ol' Barn Inn is a lovely quaint country estate located above the charming historic riverside towns of Lambertville, New Jersey and New Hope, Pennsylvania. Enjoy the excellent selection of restaurants - Anton's Swan, Brian's, Triumph Brewery, Marsha Browns. Plenty to explore everyday! Enjoy a couples massage at Nurture Day Spa. Visit the Bucks County Theater, Shop at Peddlers Village, Explore the Golden Nugget Flea market for a rare treasure, don't forget Rice's Market every Tuesday! If you love the history visit our Washington's Crossing, or take a tour of our local vineyards - Unionville, Old York, Crossings, to name a few. Lets not forget that we offer a delicious breakfast daily and give you plenty of TLC during your stay. Ask us for help....we are here to help you have a great time! So please visit us soon! Thank you, Richard & the very cute Alpacas ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA and Priceline so you can book your Chimney Hill Estate & Ol' Barn Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Chimney Hill Estate Hotel Lambertville