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“Awful hotel.”
Review of Rodeway Inn Capri

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Rodeway Inn Capri
Ranked #1 of 1 Hotels in Little Ferry
Plainfield, Illinois
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Awful hotel.”
Reviewed 16 June 2014

All employees I encountered were rude. Sorry...I do pay your salary. The room was dirty...missing lite bulbs, cable did not work, not vacuumed, etc. I could hear other units. The decor was something out of a porn movie... crappy furniture, too much furniture, mirrored walls, lumpy pillows and bed, a loveseat that has seen better days. VCR, stereo and big TV... just felt amiss. Ice costs money...even coffee. Breakfast was a joke. I do not recommend...though the price is right...terrible place.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Minx9114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehul B, General Manager at Rodeway Inn Capri, responded to this review, 21 June 2014
Thank you for staying with us and sharing your comments with the TripAdvisor community. I am so sorry we failed to meet your expectations for service and accommodations at our property. Rest assured we take your comments very seriously and will see to it that those concerns are addressed. Please know that this is not of the norm, and it seems we dropped the ball somewhere. Again, thank you for your comments as we use them as a tool to better improve our hotel. We hope you will return to see us the next time you are in the city so we may better demonstrate the quality hotel stay you expect and deserve.
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50 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
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English first
Chelmsford, Massachusetts
Level 6 Contributor
179 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 23 February 2014

Generally poor repair and dirty with peeling wallpaper. Bathroom was moldy. Blanket was gross, thin and felt like a sponge. Pillows were either flat or lumpy and needed desperately to replaced. Parking lot wasn't plowed, luckily we had an SUV or we wouldn't have been able to get over the large piles of ice and snow and into a parking spot. Non-smoking room reeked of smoke. Hallways smelled like marijuana. I'm fairly sure that most of the residents of this hotel actually lived there. The receptionist was behind glass in the 'lobby' which should have been my first clue that all was not as it should be in a hotel. Also the outer door to the hallways where the rooms are does not lock and is open an accessible to anyone who care to enter. Did not feel safe here. I requested another blanket at 10pm and never received it although I was told it would be there shortly.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nepa G, General Manager at Rodeway Inn Capri, responded to this review, 24 February 2014
Hello Michelle K,

Thank you for taking the time to write a review. We apologize for any inconvenience that you had.
As a manager and from our entire staffs we really apologize from the bottom of our heart for the unpleasant experience you experience at our hotel during your stay.

We have taken your comments very seriously, and have had our maintenance staff pay closer attention to this all particular situations. Many times as a manager and hotel team we are unable to notice these issues where our valuable guest able to help us.

In addition, the guest who was staying with us previous to your arrival caused the scent in the room. We have spoken with the guest and informed them about the serious issue and how it is affect everyone’s health. There is a penalty given to the smoker and it is clearly stated in our policy that such activity is prohibited by hotel standards. Moreover, we have installed an air fresher to all our rooms, hallways and lobbies to keep the environment to be fresh and up to the guest’s health.

We hope to see you again at the hotel as we are improving our service and standards every day. Please excuse us this time as we were lacking in attention and I promise we will take better care of our guests here on now. Thank you again for your comments.
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Travellers are raving about these Little Ferry hotels

Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 February 2014

Walls are paper thin and our neighbors kept us awake till 5 am with their yelling and throwing things. I had booked 2 nights for a seminar I was attending in Manhattan. Although bed and bathroom looked clean the room smelled and it was very dingy. The hallways were gross. We checked out very next day. This is an hourly place. Not an economy stay. I will say the front desk was very apologetic and refunded the night we didn't stay without hesitation. Priceline shame on you. We bid on a hotel not a seedy motel. Thanks to Extended Stay America in Rutherford for giving us early check in this morning so my husband has a place to stay while I am at my seminar.and if this review seems scattered please remember I had no sleep...

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mizzpeterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nepa G, General Manager at Rodeway Inn Capri, responded to this review, 10 February 2014
Hello mizzpeterson,

Thank you for taking the time to write a review. We apologize for any inconvenience that you had during your stay at our hotel.

Again, as a manager and from our entire staffs we really apologize from the bottom of our heart for the horrible experience you experience at our hotel during your stay. I will personally promise you that this type of issue will never occur for any of our future guests. Also, we definitely want to give a good service for your future stay with us.

We hope to see you again at our hotel soon. We appreciate your comments. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weil am Rhein, Germany
Level 5 Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 28 January 2014

I stayed at the Capri Inn for one week January 2014.
Certainly not luxurious but clean and comfortable. My room had two queen size beds, free wifi, microwave, fridge and cable TV. Great value for money.
It is very convenient as it is close to NJ Turnpike (I95) and I80. Also close to shops and restaurants.
If you want really good value for your money then stay here

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank jeturner7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nepa G, General Manager at Rodeway Inn Capri, responded to this review, 30 January 2014
Hello jeturner7,

Thank you for providing us with a very considerate review. I am delighted to know that you were pleased with the services hotel Capri Inn, Little Ferry has to offer. We work diligently to ensure our facilities are well maintained and try our hardest to provide not just good value, but comfortable, clean and friendly accommodations.

Thank you again for staying with us and hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level 6 Contributor
253 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 5 November 2013

Honestly, we were looking for the cheapest motels still in reach to New York City. Overall we stayed here for nine nights and I think our choice was good.There is a working microwave and refrigator in each room, the room was quite spacious, has TV, fast wi-fi and is cleaned daily. Also no problem with parking and a Japanese restaurant on site. The area is clean, it is a Korean quarter, everything is tidy and there is a laundry, supermarket and nice park with a small lake across the street. Also there is a bus stop nearby and you can be in 20 minutes in NYC if you are lucky. However, there are still some points that could be better. First, the breakfast is not a breakfast, it is a machine coffee and muffins right from the store. Who comes late, gets no muffins. Second, there are some people who obviously live in the hotel. They are not dangerous I guess, but there was one guy who kept on greeting me "sweetheart" everytime with the strange look, even I was pregnant and had a little son and husband with me! Third, the motel stinks as many of the rooms allow smoking. But still, I would go back for that price and comfort that was better than in many more expensive ones.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Blodenwedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nepa G, General Manager at Rodeway Inn Capri, responded to this review, 6 November 2013
Hello AndreaBelanova,

Thank you for taking your time to write a review about our hotel. It’s a pleasure to hear you had such a positive experience during your stay.

I am delighted to know that you were pleased with the services Capri Inn, Little Ferry has to offer. We work diligently to ensure our facilities are well maintained and try our hardest to provide not just good value, but comfortable, clean and friendly stay.

I do apologize for breakfast issue you had during you stayed. Many times as a manager and hotel team we are unable to notice these issues where our valuable guest able to help us. As a result, we will do our best to improve our service during the breakfast time. Again, we do apologize for any inconvenient you had during your stay.

Please excuse us this time as we are doing our greatest everyday to provide the best for our guests. We will definitely improve our mistakes and make sure they are not repeated in the future any more. We hope to see you again at our hotel soon. We appreciate your comments. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 20 February 2013

Ok...yes it's an older building. Yes it is a little bit off the interstate. But we found the building in great shape, the staff friendly and not one area had any foul odors anywhere. And the price saved us enough that we still made out with our extra drives into NYC daily. AND there was a killer high end buffet attached. I mean really people, this was a nice place. We'll be back !

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LarrytheLisks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 December 2012

Well, I've been there for about a month after the awful Hurrican Sandy incident.
I actually live close to this motel.
There are many downfalls about this motel.
1.) the mattresses are like solid rock
2.) you can hear your fellow neighbors from upstairs and first floor
3.) the cleanliness is not that great to my opinion (especially the bathroom)
4.) some rooms had no internet access
5.) the decor is lacks creativity and needs improvement (in the room)
6.) the walls are paper and tear up
7.) there has to be more appropriate channels on television
8.) the blankets have an awful smell to them (probably cost like $1)
9.) Some staff are very tough and each one gives you a different price)
10.) The rooms need to be bigger
11.) unsafe area

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jowell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rodeway Inn Capri

Property: Rodeway Inn Capri
Address: 1 Valley Rd, Little Ferry, NJ 07643-1147 (Formerly The Capri Inn)
Phone Number:
Region: United States > New Jersey > Little Ferry
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Little Ferry
Price Range (Based on Average Rates): £
Hotel Class:2 star — Rodeway Inn Capri 2*
Number of rooms: 120
Official Description (provided by the hotel):
4 Miles from New York city, Manhattan.4 Miles from MetLife Stadium, SuperBowl 2014. ... more   less 
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Also Known As:
The Capri Hotel Little Ferry
Capri Hotel Little Ferry

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