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“I loved this hotel”
Review of Westminster Hotel

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Westminster Hotel
Ranked #1 of 1 Hotels in Livingston
Certificate of Excellence
Reviewed 3 September 2012

My family and my 2 small children stayed for 4 nights at this hotel and couldn't have a better experience. The hotel staffs were friendly, the hotel/room was clean and beautifully decorated. Everything looked new. The bed linens were crisp white and super comfortable. The bathroom was heaven. I loved the shower head, instant hot water, tiles, new sink, everything. Bottled water and lollipops were nice touch. As other reviewers mentioned, AC was somewhat noisy but we turned it off at night right before we went to bed and it wasn't a problem.
The extra couch is nice for reading. Our fridge seemed to be broken but we didn't need it, so didn't bring it up with the front desk. I wrote in a little comment card when we left so I'm sure they will fix it right away. Non issue.
As of July 31, free internet. Continental breakfast was included on weekdays and it was delicious. (eggs, bacon, potatoes, toast, hot coffee, juice, fresh fruits, muffins). Loved it.
We were aware that we had to pay on weekends so we just went to manhattan bagels nearby, no problem.
It seemed there were many businessmen staying, mostly having meetings behind the closed doors and slept at night, so the beautiful hotel pool was almost all to ourselves every time we visited. Maybe another couple or so were there and that's it.
The pool was so beautiful, out of a movie beautiful. The roof was all glass and looked fancy.
We had so much fun swimming. Jacuzzi was heaven. Tension in my back melted away.
I would go back just for the pool.
To us, access was easy, plenty of parking space.
Checkin/out was smooth.

My family will definitely return again. Thank you for such a pleasant stay!

  • Stayed: August 2012, travelled with family
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Thank bellychan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this reviewResponded 5 September 2012

Dear Guest,
Thank you so much for your gracious comments. My team and I greatly appreciate your feedback. We are delighted to hear that you and your family enjoyed your stay in one of our well maintained and spotless rooms. Everyone in our team works hard to maintain a beautiful room product while providing the best value to our guests. In an effort to enhance guests experience, we are now making many new exciting changes to our offerings such as; providing complimentary daily bottled water in all guest rooms, complimentary high speed internet service and many more to come.
We are also so happy to hear that you and your family had time to relax and had fun in our beautiful pool and Jacuzzi.
Once again, thank you for your feedback. We look forward to the chance to welcome you again soon.

Best Regards,

Zohre Bingol
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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583 - 589 of 757 reviews

Reviewed 28 August 2012

From check-in til check-out this hotel provided comfortable and attentive service. Upon arrival I was greeted promptly, checked-in and was asked if I wanted to hear about the hotel's amenities. With a spa and a 24-hour fitness room, I was set to go. The room was nice and plush. The towels were nice, the bath products were nice and there was a robe hanging in the closet. I love when there's a nice robe in the closet :) The "Strip House" is the house restaurant offering a great atmosphere, friendly staff and great bar. I sat at the bar, had a couple drinks and ordered the filet. Great food at a very affordable price. The duck-fat-dipped potatoes were described as "an igloo of fun" and indeed that's what they were! When it came time for check out, everything went smoothly and efficiently. As a plus, the shuttle service is great. They'll take you just about wherever you need to go! Next time I'm in the area, I'll be sure to stay here again and hopefully check out the spa services!!

  • Stayed: August 2012, travelled on business
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Thank Rich H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this reviewResponded 5 September 2012

Dear Guest,
Thank you for taking the time to write such a detailed review. We are truly pleased to hear that you found your “Great Local Escape”. Our staff works diligently to ensure unparallel guest experience, it's great to hear that you received prompt and attentive service. We also would like to thank you for mentioning some of the great amenities that we offer such as the spa and the complimentary shuttle service.
Thank you again and we very much look forward to welcoming you back to the Westminster Hotel.

Best Regards,

Zohre Bingol
Front Office Manager

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Reviewed 24 August 2012

I travelled on business, had a Excellent 2 days stay with excellent amenities and toileteries. Hotel staff especially Ms. Zohre was very nice and courteous. Will return again. thanks for making our stay a comfortable stay.

  • Stayed: August 2012, travelled on business
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Thank 20SG2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this reviewResponded 19 September 2012

Dear Guest,
Thank you for your short and sweet review. We are so delighted to hear that your stay was fantastic. We do pride ourselves on our friendly and knowledgeable staff.
Once again, thank you for your feedback and we hope to have the opportunity of welcoming you back to the Westminster Hotel.

Best Regards,

Zohre Bingol
Front Office Manager

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Reviewed 21 August 2012

For the price we paid on hotels.com, we got a truly incredible value in this hotel. Service was top-notch. The room felt luxurious and clean. Over-sized towels and a really nice shower head in the bathroom. Quiet. Free wifi. I have nothing bad to say about our stay here (ok, ONE thing- the furniture set-up in the room was a little strange and made it feel tight, but it wasn't a big deal overall). Love that there was a little couch nook.

  • Stayed: August 2012, travelled with family
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Thank StPeteGemini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this reviewResponded 5 September 2012

Dear Guest,
Thank you for taking the time to post such a glowing review. We are very happy to hear that you found our hotel to be a great value and our rooms luxurious. Our staff is wholly committed to creating wonderful experiences and it is rewarding to know that we are succeeding.
Thank you for staying with us. We look forward to welcoming you back.

Best Regards,

Zohre Bingol
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2012

I stayed there on a business trip down the street. It's a lot better than the Ramada Inn down the street. The rooms were clean and nicely decorated. The breakfast buffet was OK, but lacking in variety the amount of people using it, as there was no one dining for breakfast. I had to pay for internet service so one night I just skipped it. The pool and jacuzzi were good and not crowded. The exercise room was great because it had both nautilus and free weights, and a lot of little things for the size, like mats. Overall, a good place to stay in the area, compared to others.

  • Stayed: July 2012, travelled on business
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Thank Bill_Kline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this reviewResponded 5 September 2012

Dear Guest,
Thank you for your review. We are happy to hear that all in all, you had a good stay. It is also our pleasure to inform you that we are now offering complimentary High Speed Internet Service to all of our guests. We were recently ranked one of the top 10 hotels in NJ by US News and are working everyday to provide even better guest experience. Thank you for staying with us and we look forward to welcoming you back.

Best Regards,

Zohre Bingol
Front Office Manager

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Reviewed 28 July 2012

Just stayed overnight as a stress relief gift from my wife, impressed! Great massage services, nice clean updated room and the stip house restaurant was excellent!!! Especially the martini's. Hotel staff was very nice and courteous .
Will be back sometime again!

Stayed: July 2012, travelled as a couple
1  Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this reviewResponded 5 August 2012

Dear John R,
Many thanks for taking the time to write a review and for all of the great information you have given other travelers. We are delighted to hear that you had some time to relax at the Westminster Hotel and enjoyed the great amenities that we offer. Our staff do work diligently to make everyone's stay memorable. We look forward to your return.

Best,

Zohre Bingol
Front Office Manager

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Reviewed 28 July 2012 via mobile

We came for a two night stay. The hotel is clean staff seems friendly what little interaction we had with them. The room is clean but odd. Lots of furniture makes it cramped. There a couch , desk, 2 beds , a mobile bar with a refrigerator and dresser. Two of the drawers can't be opened due to over lapping furniture very strange. The biggest problem if your a light sleeper is the air conditioning system very loud and that's how those motel 6 though the wall units are. The gym provides no towel to wipe sweat off the machines (gross) and the cardio equipment is sub par crap it might say cyber on it but it's there low end line. Don't expect coffee in the lobby or a paper at your door. They provide coffe in the room but who want to make it.The Hyatt and the Ritz have spoiled us which im embarassed to say. For the money I guess you get a descent deal and place to stay but no small touches that make a memorable stay. One othe complaint there's a valet/door guy who watch me and my family struggle with our luggage thanks a lot your a hard working classy guy,,!!!

  • Stayed: July 2012
    • Value
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Thank rayd68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this reviewResponded 5 August 2012

Dear Rayd 68,

Thank you for providing us with your feedback. Your kind words about our staff and the cleanliness of the hotel are greatly appreciated and will be passed on to our team members.
We are dismayed to learn that the furnishing of the room wasn't up to your liking. We also regret that our fitness center did not meet your expectations. We provide towels and spray bottles in the fitness center and do our best to replenish them routinely. Please also note that, complimentary papers are available in the lobby and can be sent up to guest rooms upon request.
Please accept our deepest appogies for not offering you assistance with your luggage. Your experience certainly is not the norm at the Westminster Hotel. We do hope that you will give us another opportunity to serve you. I would be personally happy to assist you with your accommodation arrangements and turn your "just okay" experience into a great one the next time around. Please contact me directly when you are planning a return trip. I can be reached at 973.533.0600 ext:2005

Best,

Zohre Bingol
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westminster Hotel

Address: 550 W Mount Pleasant Ave, Livingston, NJ 07039-1608
Phone Number:
Region: United States > New Jersey > Livingston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Livingston
Price Range: £83 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westminster Hotel 4*
Number of rooms: 183
Official Description (provided by the hotel):
Uniquely chic. Inviting and inspired. Open your eyes to the extraordinary at Westminster Hotel, a different kind of luxury hotel. Situated right in the heart of Livingston, New Jersey, our AAA Four Diamond hotel caters to the distinct tastes of today's travelers. Make reservations for stylish hotel guest rooms and suites boasting a classic contemporary design. While you're here, you'll enjoy a refined mix of first-class amenities intended to please everyone from destination spa hotel goers to corporate hotel guests in Westminster Club Level Rooms and Suites. Elaborate or intimate. Elegant wedding receptions or Fortune 500 company executive conferences. Westminster Hotel provides premier meeting facilities, social event venues, banquet rooms—even exquisite outdoor event space—for an array of special occasions. Surrender to a seductive dining experience at the New Jersey location of Strip House Restaurant, one of America’s best steakhouses. And treat yourself to the hotel’s decadent spa services, state-of-the-art health and fitness center and indoor heated swimming pool and Jacuzzi. In the neighborhood? Drop by and say "hi." We proudly serve our beautiful northern New Jersey community and beyond, hosting Livingston, NJ and Essex County neighbors and guests from surrounding cities, including Florham Park, Short Hills, East Hanover, Parsippany, Basking Ridge and Morristown. Westminster Hotel is located only 20 minutes from Newark Liberty International Airport and 20 miles west of New York City. Convenient train access is a short ride away and runs directly into Penn Station in midtown Manhattan. ... more   less 
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Also Known As:
Westminster Hotel Livingston, New Jersey

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