This Courtyard is just unfortunately in very sad condition. They are renovating the lobby, which is nice and all, but I don't have to SLEEP in the lobby......! The rooms are in extremely poor condition, with years of un-cleaned grime, dust, and cobwebs in all kinds of places.
My room had a plethera of grime-soaked cobwebs near the window, I was hesitant to pull the drapes for fear it might rain the mighty things down upon me. As I check dilligently for "critters" (thankfully no sign) I was graced with a disgusting display of grime, dust, and all kinds of YUK behing the nightstand and near the headboard (incuding a pair of eyeglasses with a good 1yr+ of dust coating them). Folks - this is just a mere 2-ish feet from where my head lays at night, I almost checked out but arrived at almost 2am for an 8am meeting.....I looked past the dissapointments to save myself sleep deprivation.
The walls have 'sprays' of all mannor of grooming products in the bathroom area, and I just did not want to look near the toilet-wall area. For the mere 5-ish hours I was here I touched as little as possible and tried to just get my much needed sleep! I will not return to this property until a FULL HOTEL make-over is completed. I just cannot bear paying the $120+ rate for a less-than-1-star hotel - there is another chain less than half a mile down the road that is brand new for less $$$.
The staff I encountered was polite and helpful. But honestly it matters little when cleanliness is sacrificed in such an extreme mannor. Yes, I do like to feel respected and welcomed, but I care less for pleasantries when I check-in, sleep, and check-out.
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- Also Known As:
- Courtyard By Marriot Mahwah Hotel Mahwah
- Mahwah Courtyard