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“Slept great!”

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Sheraton Mahwah Hotel
Ranked #8 of 8 Hotels in Mahwah
Reviewed 11 October 2013

I was in the Mahwah, New Jersey area on business last month and I stayed at this hotel for 3 nights. Definitely a good hotel for a stay in the area.

The highlight of my stay at this Sheraton was the great sleep I got at the hotel. The mattress in my room was the perfect hardness and the ultra quiet HVAC system kept the room temperature very comfortable. I had a great sleep every night of my stay. Also, many rooms have some incredible views of the area, since all hotel rooms are located on floor 12 or higher. Rooms could use some updating, but are nicely furnished. Location was good for me; plenty to do in the area within easy drive of the hotel.

I would definitely stay in this hotel again.

  • Stayed: September 2013, travelled on business
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Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this reviewResponded 21 October 2013

Dear Charlass06,
Thank you for posting your comments and lodging experience. The Sheraton Sweet Sleeper Bed provides a comfortable and restful night's sleep. We look forward to welcoming you back in the near future.

Thank You!

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257 - 263 of 436 reviews

Reviewed 5 October 2013

We recently attended a wedding at this Sheraton and enjoyed our stay. There was a pre-reception in the lobby that is very large and suited for big groups. The wedding was outside in front of the lake; what a lovely location for a ceremony. The food at the cocktail hour was awesome; any and every kind of appetizer you could think of. The dinner was also delicious, I had salmon that was well cooked with potatoes and vegetables. The after dinner desserts are somthing dreams are made of: ice cream sundae bar, tiramisu, every kind of cake, pie, you name it. The next morning there was a buffet breakfast that was also very tasty with bacon, eggs, sausage, breads, potatoes... Since the food at the wedding was so good, I imagine the restaurant food is equally as good. Our room was comfortable and very clean. The fitness center was great: indoor pool, weight room and treadmills. When driving there the first time, really follow the signs; it is tricky to locate the one correct entrance.

Room Tip: Ask for room that is not near the elevator; it is quieter. The higher floors will also have a better...
See more room tips
  • Stayed: September 2013, travelled with family
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Thank jenniferwilliams7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this reviewResponded 17 October 2013

Dear JenniferWillams7,

Thank you for your detailed and positive review of our hotel and services! We look forward to welcoming you back in the near future.
Richard

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Reviewed 23 September 2013

A hotel nestled between mountains in a valley with plenty of land. Landscaping was ok but it could have been better or much better. Some imagination and creativity could turn this place in picturesque setting for wedding. Fountains and ponds were nice but water was green. Nice filtration system and some chlorine would make it sparkle and much more inviting.
Hotel was clean and comfortable, elevator had nice view from glass front. Hallways were large and simple. Function areas were adequate. Music systems could be better.
It is very good venue for a passerby and family function close to NY away from concrete jungle.
Only drag on rating was HVAC which was non functional on the day of the visit, Wifi was outrageous at $15 and $4 water bottle but it is cheaper than most Hiltons. Great value at $139/night

  • Stayed: September 2013, travelled with family
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Thank UpperCapeResident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this reviewResponded 4 October 2013

Dear UpperCapeResident,

Thank you for choosing the Sheraton Mahwah Hotel and taking the time to share your comments. We have beautiful landscaped grounds and appreciate your suggestions to improve. We will consider your comment on the WIFI charges as we continue to look for ways to enhance our value.
Thank You!

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Reviewed 17 September 2013

Hotel looks impressive but it is all downhill from there. Front desk personal...no people skills; only 2 small drawers in our suite; closet was minuscule (2 1/2 feet wide); hallway noise was ridiculous beginning at 6:30 a.m.; internet service was great as long as you were standing in the hallway; long wait for elevators, there are only 3 for the entire hotel. Give this hotel a pass.

  • Stayed: September 2013, travelled as a couple
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1  Thank redmanfloridapvb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this reviewResponded 25 September 2013

Dear redmanflapvb,

Thank you for sharing your comments about your recent hotel stay. We apologize for faling to meet your expectations. We hope to have the opportunity to serve you better in the future.
Thank You,

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Reviewed 8 September 2013

we were thrilled when we were upgraded to the top floor! the service we received was very good.
pros:
the bed was comfortable
being upgraded to the top floor
cons:
the shower head is very low (my 6'1" husband had problems showering)
when the doors of other rooms were closed it was really really really loud

  • Stayed: August 2013, travelled with friends
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Thank bprimadona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this reviewResponded 25 September 2013

bprimadona,
Thank you for taking the time comment onour hotel and your guest experience! We are pleased to see our associates provided excellent service. We are working to remedy the noise from the door closing.
We look forward to welcoming you back soon!
Thank You!

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Reviewed 4 September 2013

Quite literally just off the freeway, this hotel is a hidden(!) treasure: very high quality restaurant with friendly service; nice pool and very good fitness center; phenomenal staff at recetion. Overall, a great experience.

  • Stayed: September 2013, travelled solo
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Thank Onereallyniceguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this reviewResponded 20 September 2013

Thank you for taking the time to share your excellent stay with us. We appreciate the postive comments and look forwar to welcoming you back in the nesar future!

Richard

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Reviewed 27 August 2013

Great location with the views. Service was top notch from check-in till we checked out. Rooms were clean. Their were lots of wedding going on at the property and hence lots of noise in the lobby. Breakfast was great. Plenty of great restaurant nearby on RT 17.

Room Tip: Stay on higher floor to avoid noise and get great views
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  • Stayed: August 2013, travelled with family
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Thank Papppuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this reviewResponded 4 September 2013

Dear Papppuu,

Thank you for your positive comments about your stay and our hotel! We are pleased to see you enjoyed your stay and look forward to welcoming you back in the near future.

Richard

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Additional Information about Sheraton Mahwah Hotel

Address: 1 International Blvd, Route 17 North, Mahwah, NJ 07495-0027
Phone Number:
Region: United States > New Jersey > Mahwah
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Mahwah
Price Range: £90 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Mahwah Hotel 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Sheraton Mahwah Hotel is located 40 minutes outside New York City and convenient to Newark Liberty International Airport. We overlook the majestic Ramapo Mountains with easy access from Route 17, 287 and the NY State Thruway. We offer 100 acres of landscaped grounds, free covered parking with temperature controlled skywalk, free basic high speed internet and indoor heated pool and whirlpool. ... more   less 
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Also Known As:
Sheraton Mahwah
Mahwah Sheraton

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