We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“This isn't the Ritz but very nice and comfortable” 4 of 5 bubbles
Review of Candlewood Suites Parsippany - Morris Plains

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Candlewood Suites Parsippany - Morris Plains
Ranked #1 of 5 Hotels in Morris Plains
Naples, Florida
Level Contributor
238 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
“This isn't the Ritz but very nice and comfortable”
4 of 5 bubbles Reviewed 24 January 2014

For starters, to understand my rating, I rate hotels against like quality hotels. It isn't fair to judge a Candlewood against a Four Seasons or Ritz property as they would come in at a 3 star or less. I am rating this hotel against other hotels similar in quality/price. I have stayed at a few hotels in the Morris Plains area and at this specific hotel a few times. For the price, it is very comfortable, convenient, and worth it. If you are looking for glamour or high end, go stay in town at the tower and pay twice as much for everything. If you have a long term trip, this place is well worth it.

I do have a suggestion, try to get a room in the 140's on the first floor. This would be on the end of the wing so you can pop right in the side door. Otherwise, you will have a long walk through the front. One thing that impressed me this trip was after a heavy snowstorm, the manager was out cleaning off everyone's car windows and workers shoveled to each car so you didn't have to walk in snow.

Others complain about the service, and I do have one complaint of not getting my room cleaned over three days. However, I called the front desk and they immediately brought clean towels and coffee packs. I have never had a problem here with the staff, all very friendly. Sleep quality is decent, pillows leave something to be desired, but the bed is comfortable, room is always clean, shower and bathroom are always clean.

I also prefer a one bedroom when I stay just to have a break from the bed area.

One thing that did change, the grocery store that was just behind the hotel has moved. I would suggest though going to the new Shop Rite grocery store about 2.5 miles away that just opened. It is huge, new, and has a food court that will rival anything around with just about everything you could want already prepared, hot, fresh, and ready to go. I found this place on my last night, otherwise, I would just stop by here on the way home and get dinner to go. Very reasonable price. If you do stay here, when you go to get out on the main road, do yourself a favor and don't pull out on to the little side street, go back up to the light, hang a right and go to the main intersection, will save you a lot of headache and adrenaline trying to get into traffic.

There is also a Dunkin Doughnut right behind the hotel for morning coffee, the area is safe, nice area to exercise outside when warm, and mainly filled with professionals. I've never had an issue with noise here or anything like that. I wills stay here again.

I would also pick this hotel over the Crowne Plaza just up the road, that is overpriced when compared to this place. They charged $32 for a salad and hamburger and the room was lesser quality. I'll stay here any day over there.

Room Tip: On the first floor, take a room over like 138 and park on the end and pop in the side door, if secon...
See more room tips
  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jmoonesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

101 reviews from our community

Traveller rating
    29
    41
    13
    9
    9
See reviews for
17
13
15
47
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Narberth, Pennsylvania
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 24 December 2013

When I arrived at the motel, late at night, the hotel front desk staff person was very nice. I was a bit disappointed that the check-in took quite long - everything was supposed to be ready in advance, as a IHG Gold Customer.
At night, there was a light emanating from a lamp above the stove, which apparently could not be switched off (at least I didn't find how to) and there was no one answering calls to the front desk.
The biggest issue was the front desk waking me at 8 AM because they needed my credit card. I also received several calls from them and from housekeeping, when I was checking out, although it was still before the checkout time. In short - a disappointing experience, unfriendly and rude staff. There are much better motels.

  • Stayed December 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Moolieisenbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Parsippany - Morris Plains, responded to this review, 8 January 2014
Dear Moolieisenbach,

Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Morris Plains hotels

Boston, Massachusetts
Level Contributor
286 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 12 October 2013

I was given an older room. The problem was that the thermostat was stuck at 88 degrees!! No matter what was tried, 88 degrees! So finally, they helped me move to a better room which was also updated. Once the drama was over, I could enjoy myself and relax. They have a full kitchen which is great. The room was clean. You have to search for the driveway it is extremely hard to find on a little side road and the sign wasn't lit. There are a few nearby attractions and it is a 15 minute drive to downtown Morris. It is also a shopping and restaurant area. I like this brand alot in general. Of the 4 I have stayed at, this is #4. A great perk here is FREE laundry room and they have an exercise room as well.

Room Tip: Ask for an updated room. Some rooms seem to be older.
See more room tips
  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Genny164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syracuse, New York, USA
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 22 September 2013

I stayed about six weeks this summer while on business about 4 miles away.

Pros: Very nice facilities. Clean / modern rooms. Probably one of the best managed/friendliest staff I have seen at the IHG Chains.

Cons: No outdoor pool. Do not get enough Priority Club Points.

  • Stayed August 2013, travelled on business
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank WishinIMFishin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manahawkin, New Jersey
Level Contributor
117 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 20 September 2013

My husband was hospitalized at Morristown Hospital and this hotel is about 5 easy miles away. The room I had was attractive, comfortable, spacious, and very attractive with a few small defects. Refrigerator door hung wrong so that it would open to the door/wall instead of into the room. Refrig pretty noisy as well. No housekeeping! Stay a week and then you will have housekeeping which is OK if you are a weekly rate. Very nice towels must be exchanged at desk. By not offering daily housekeeping they cut down on such amenities as toiletries and coffee. Coffee is complementary in the first floor pantry in a large urn. I was pretty close to the pantry but it is a 3 floor hotel pretty spread out. Full kitchenettes nicely furnished with pots, dishes,etc, so no breakfast. Shuttle service but only for business destinations. Wouldn't take me to the hospital. Front desk personnel - some (Moya) outstanding, some (Sunday afternoon not as good, ignoring me while taking phone, other walk-ups. Overall friendly and helpful staff. Despite researching I was somewhat discomfited by the absence of some services which is my own fault and I will be more careful in the future.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CarlanneNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
125 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 5 September 2013

The good:
I stayed in this hotel over Labor Day weekend as I was in town for a wedding. The hotel desk was friendly, and check in was very easy. The room was very clean (I think they just underwent a remodel) and I love all of the amenities like the fridge, microwave, iron, etc...It is an extended stay hotel, and I booked it online for very cheap. I used the gym, and there is also a pay laundry on site.

The not as good:
The location is okay. There's not much around, but it was close to where we needed to be. New Jersey has this weird system of not being able to turn left, so sometimes it's difficult to get to. The bathroom still had old light switches and plugs, and you could tell there was some older stuff underneath the new stuff. But that didn't affect my stay, just an aesthetic note.

Overall:
I would recommend to anyone coming to this area. There is a grocery nearby, a few restaurants, and a Dunkin that I went to for breakfast in the morning since that is not included with the room.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kristopherowens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morris Plains, New Jersey
1 review
1 of 5 bubbles Reviewed 21 July 2013

This is one of the worst hotel I have ever seen. There is no customer service and no hospitality.... Front desk assistant are rude , and never show intent to help you....
Staying in this hotel is total money waste and would not recommend any one to stay

Room Tip: I do not recommend any one to stay in this Hotel
See more room tips
  • Stayed July 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Sandeep T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Parsippany - Morris Plains, responded to this review, 6 August 2013
Dear Sandeep T,

Thank you for taking the time to write us a review regarding your stay. We take all comments seriously and value the chance to make improvements where possible.

I am sorry to hear that your experience was not what you expected. Please accept our sincerest apologies for the dissatisfaction our level of service has caused you. We pride ourselves in providing the highest level of service and customer care and deeply regret that we have failed to deliver on this instance.

I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Once again, thank you for your comments.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Morris Plains
2.5 mi away
Hampton Inn & Suites Parsippany/North
2.2 mi away
Sonesta ES Suites Parsippany
Sonesta ES Suites Parsippany
#3 of 16 in Parsippany
4.5 of 5 bubbles 410 reviews
5.0 mi away
The Madison Hotel
The Madison Hotel
#1 of 5 in Morristown
4.5 of 5 bubbles 767 reviews
Show Prices
Show Prices
Show Prices
5.0 mi away
Red Roof Inn Parsippany
Red Roof Inn Parsippany
#9 of 16 in Parsippany
4.0 of 5 bubbles 290 reviews
1.0 mi away
Hampton Inn Parsippany
Hampton Inn Parsippany
#4 of 16 in Parsippany
4.0 of 5 bubbles 606 reviews
3.2 mi away
Embassy Suites by Hilton Parsippany
Show Prices
Show Prices
Show Prices

Been to Candlewood Suites Parsippany - Morris Plains? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Parsippany - Morris Plains

Property: Candlewood Suites Parsippany - Morris Plains
Address: 100 Candlewood Dr, Morris Plains, NJ 07950-2665
Phone Number:
Region: United States > New Jersey > Morris County > Morris Plains
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Morris Plains
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites Parsippany - Morris Plains 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection.The Candlewood Suites Morris Plains Hotel is one of the most conveniently located all suites hotels in the heart of the business district of Morris County. Located near Morristown, Parsippany and only 30 minutes from New York City we are close to all major highways such as the New Jersey Parkway, RT. 80, RT. 287 and RT. 10. If New York City is your destination, the hotel is conveniently located 2 miles from the train station which will take you directly to midtown Manhattan. If you are looking for leisure activities such as Atlantic City, you can take many local bus services which are only a few miles from the hotel. All of our suites (studio or one bedroom) include fully equipped kitchen with full size refrigerator, microwave & stove tops. Color TV, 2 phone lines, free high speed Internet access, free local shuttle service, iron & ironing board, hair dryer, DVD/VCR and CD Player. Complimentary parking, complimentary local and 800 calls, free use of our well equipped fitness room and complimentary use of washers and dryers. Whether your trip is for business or pleasure, our hotel can offer you the best value in the New Jersey/New York City area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Odigeo, Expedia, Hotels.com and IHG so you can book your Candlewood Suites Parsippany - Morris Plains reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Parsippany - Morris Plains Hotel Morris Plains
Candlewood Suites Morris Plains
Candlewood Morris Plains
Morris Plains Candlewood Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing