I stayed at this particular hotel a couple of times. This time has been the worst. The rooms were not the most pleasant. The hotel had a distinct order. Handicapped front desk staff girl was very helpful and came to my room with air freshner as well as manager who offered to change rooms.
Upon check out, I had to wait for about 5 minutes till the front desk lady finished her conversation . She was speaking in Haitian or another language to another black women and didn't even acknowledge me. Just gave me my reciept and turned around and continued her conversation.
I've stayed at hotels all around the state and have never seen such bad customer service. Miya made my stay experience horrible. I called and left a message to speak to managment and it was the same women who picked up. Still have not received a call. At this point I will never return.
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home Bedding Collection.The Candlewood Suites Morris Plains Hotel is one of the most conveniently located all suites hotels in the heart of the business district of Morris County. Located near Morristown, Parsippany and only 30 minutes from New York City we are close to all major highways such as the New Jersey Parkway, RT. 80, RT. 287 and RT. 10. If New York City is your destination, the hotel is conveniently located 2 miles from the train station which will take you directly to midtown Manhattan. If you are looking for leisure activities such as Atlantic City, you can take many local bus services which are only a few miles from the hotel. All of our suites (studio or one bedroom) include fully equipped kitchen with full size refrigerator, microwave & stove tops. Color TV, 2 phone lines, free high speed Internet access, free local shuttle service, iron & ironing board, hair dryer, DVD/VCR and CD Player. Complimentary parking, complimentary local and 800 calls, free use of our well equipped fitness room and complimentary use of washers and dryers. Whether your trip is for business or pleasure, our hotel can offer you the best value in the New Jersey/New York City area. ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Parsippany - Morris Plains Hotel Morris Plains
- Candlewood Suites Morris Plains
- Candlewood Morris Plains
- Morris Plains Candlewood Suites