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“One of the better of this chain” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area

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Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area
Ranked #2 of 2 Hotels in Mount Arlington
Certificate of Excellence
New York
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“One of the better of this chain”
4 of 5 bubbles Reviewed 22 November 2012

I usually don't use this brand--there are others out there that give better value--but this one was a pleasant surprise. Very comfortable room. Immaculately clean. Desk and service staff were very friendly and accomodating. Their evening reception spread of pasta was surprisingly good and completely unexpected. Breakfast, which has become somewhat standardize in this class of hotels, had a couple of nice touches. I will be back.

Your 'headed out on I80' pal,

Davy

  • Stayed November 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Davy_Gam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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206 reviews from our community

Traveller rating
    123
    56
    15
    9
    3
See reviews for
71
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Korean first
  • Spanish first
  • Any
English first
Chandler, Arizona
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 November 2012

Very nice, clean, comfortable location. I highly recommend if in the area. Close to good food locations and the Rockaway Mall. Will definately stay here when back in the area again to visit my family.

  • Stayed October 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kcorson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hackensack, NJ
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 September 2012

My husband and I just got married 2 days ago at Lake Mohawk Country Club in Sparta, and used the HIE in Mt. Arlington, NJ for our hotel rooms and after party. Linda Dora and the entire staff were amazing at coordinating each detail up to and throughout the wedding weekend (including- shuttle service, after party, breakfast etc.). The rooms were clean and spacious and the meeting room was just what we needed for our 50 person after party. We were definitely not quiet but we had no problem enjoying ourselves until 3 am without a complaint. The bridal suite is beautiful with a fireplace and very large 2 person jacuzzi tub.

I highly recommend staying here, and especially recommend it for large bridal parties who may be getting married in the area.

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlexisNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 25 August 2012

The hotel was very cleans and the rooms were a great size. The room I was in had a King sized bed along with a pullout couch and refrigerator. Be warned that the rooms darkening blinds do not shut all the way, so if you like your room dark you won't get that here.

The staff here was so unprofessional, when I went to check into the hotel I had to wait 15 minutes for someone to come to the front desk. There was just no one at the desk. When the woman finally arrived she was unapologetic and she seemed like I was inconveniencing her. I was also woken up 3 times by housekeeping starting at 8:15 am. I kept telling the woman not to come back, but all she could say was "I don't speak English". When I finally called the front desk they said they would do something about it and hung up. Needless to say that I couldn't get back to sleep and left immediately.

Probably won't stay here again.

  • Stayed August 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank dks61885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area, responded to this review, 17 September 2012
Dear dks61885,

Thank you for your stay with us and leaving a review. We are happy that you found the hotel clean and room size suitable to your needs. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel check in staff and housekeeping staff may have caused. We will follow up with the staff to ensure that similar incidents won't happen again. Your privacy is important to us and it is unacceptable for anyone to enter your room without announcing themselves. We appreciate your feedback as this is our best resource for improving guest services.

We hope to have the honor of serving you again should your travels bring you back to mount Arlington.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Freehold, New Jersey
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 24 August 2012

Well kept and clean Holiday Inn Express in Mt. Arlington NJ. Stayed there for a wedding and was pleasantly surprised. Very clean and large room. Beds were comfortable and breakfast was free. Reasonably priced.

Room Tip: Stay at the end of the hall. Hotel was very quiet. A/C stayed at one temperature only draw back.
See more room tips
  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
O'Fallon, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 August 2012

My wife and I thoroughly enjoyed our one-night stop at this Holiday Inn Express. The room was immaculate, the bathroom exceptionally clean and plenty of hot water. The staff was well dressed, very cordial, and breakfast was a wonderful way to begin the next day. There was a great variety of warm and cold foods available along with a variety of warm and cold beverages, the serving counter area kept continuously clean, and the day manager visited with guests to ensure their needs were met. The hotel is well situated next to I-80 for people heading into and from New York City or, like us, heading up towards Boston.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Edward K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westchester
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 July 2012

After traveling all day and visiting with relatives this hotel was the perfect stop over. The hotel is located right off I 80 in a very nice area. There is some shopping and a good choice of restaurants nearby. check in was a breeze. Staff was friendly and helpful... Our king room had a jacuzzi and a working fireplace. It was very large and clean. Bathroom was a good size and had lots of nice towels.... The main areas of the hotel were clean and well lit....Breakfast is included in the price... There are hot and cold choices along with assorted breads and pastries. There was also a pancake maker..(which was fun). Coffee, Tea, juice along with Hot Chocolate is also available... Breakfast staff were again friendly and very helpful...I would stay here again if I'm in the area...

Room Tip: King room with jacuzzi and fireplace was very nice....
See more room tips
  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sandyWestchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area

Property: Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area
Address: 176 Howard Blvd, Mount Arlington, NJ 07856-1308
Phone Number:
Region: United States > New Jersey > Morris County > Mount Arlington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Mount Arlington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Mt. Arlington, New Jersey is located in the hub of Morris County and conveniently located at exit 30 off Interstate 80 near Rockaway & Parsippany NJ. The Holiday Inn Express Mount Arlington is ideal for your travel needs whether for business or pleasure. Each of our guest suites features include free high-speed Internet and free local phone calls. Take advantage of our 24-hour business center then unwind in our soothing hot tub or relax in the sauna. Or just workout in our fitness room after a long day. Start the day off right with our complimentary Express Start breakfast including our signature cinnamon buns. Our meeting space and outstanding service makes the Holiday Inn Express Mt. Arlington's meeting center perfect for hosting that special event or business meeting. Whether your visiting Mt. Arlington, New Jersey to shop at the International Trade Zone or relaxing at Lake Hopatcong, the largest lake in New Jersey or visiting some of our local companies like BASF, M&M Mars, Lucent, Siemens or Rudolph Technologies the Holiday Inn Express will meet whatever your needs are. Stay Smart. Stay at the Holiday Inn Express when you visit Mt. Arlington, NJ. ... more   less 
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Also Known As:
Holiday Inn Express & Suites - Mt. Arlington Hotel Mount Arlington
Holiday Inn Express And Suites - Mt. Arlington
Holiday Inn Mount Arlington
Mount Arlington Holiday Inn

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