Walked into our room, my daughter went to use the restroom and called me because the toilet seat was filthy. It was if someone peed on the seat and it dried. I cleaned it. Then we all (four of us) had to get showers but had towels and wash cloths for 2. The phone in the room did not work so I used my cell and called and he told me it was only him to come down and pick them up! In the end someone did deliver them quickly. We went to dinner and came back exhaused from a day at the ballfield only to find out my sheets were dirty. They had not been changed!!!!!! hair and some crusty stuff on them. I called (from my cell) again to only be told that he would bring me sheets but i had to change them myself because he was alone! I laughed thinking it must be a joke and told him the he will be alone changing my sheets because I would not! He did send a lovely, kind woman Tanya to change the sheets and the manager Penny was very accomodating the next morning and did not charge us for the room. Thank goodness! It truly was one of the worst hotel experiences I have had. The entire hotel was FILTHY. Not to mention the smell of cigarette smoke that comes through the vents. I went in knowing it was not going to be a great hotel but this was beyond bad. Breakfast was decent that is a plus.
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- Also Known As:
- Best Western Burlington Hotel Mount Holly
- Best Western Mount Holly
- Mount Holly Best Western