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“Average but overpriced” 3 of 5 bubbles
Review of Aloft Mount Laurel

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Aloft Mount Laurel
Ranked #9 of 28 Hotels in Mount Laurel
Dallas, TX
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Average but overpriced”
3 of 5 bubbles Reviewed 29 April 2014 via mobile

Chair in room has a stain. Toilet paper holder is broke. Toilet paper on floor. Room does not smell bad but doesn't smell good. Not sure what is the problem. Front desk clerk was very nice and friendly.

Stayed April 2014, travelled on business
Helpful?
1 Thank Hot_Shuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa N, Social Media Manager at Aloft Mount Laurel, responded to this review, 7 May 2014
I'm pleased to hear that our front desk was friendly helpful, but the truth is, satisfactory stays aren't good enough for us! Please shoot us an email at aloha@aloftmountlaurel.com and let us know which room you stayed in. We will have our housekeeping team address the loft-guestroom issues you experienced.
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372 reviews from our community

Traveller rating
    134
    126
    69
    31
    12
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
White Marsh, Maryland
1 review
5 of 5 bubbles Reviewed 28 April 2014

My wife and I were pleased. We usually stay at the Westin. This was worth the few extra dollars! Also booked using AAA and saved more than if we had used my government discount. In the area nearby is Cherry Hill Mall. Great weekend!

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa N, Social Media Manager at Aloft Mount Laurel, responded to this review, 7 May 2014
5 star reviews fill us with sass! Thank you so much for your great review, William. I'm glad you and your wife enjoyed your ultra savvy stay at Aloft for a change! And thank you so much for making us part of your anniversary trip, we are honored!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Castle Creek, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 April 2014

Staff was friendly. Rooms were comfortable and spotless. Loved the ambiance of the decor. Our ages 2-65 in our party, and everyone was happy. The chlorine in the pool seemed strong...faded two of our bathing suits.

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Castlecreekmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa N, Social Media Manager at Aloft Mount Laurel, responded to this review, 14 April 2014
I'm so glad that you picked up on our motto of friendliness and cleanliness! We're thrilled to hear that your entire party was pleased with the vibe of Aloft Hotels. Thank you for letting us know about the chlorine levels in Splash, maintenance will check that out as soon as possible. Until next time, stay sassy!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport, Rhode Island
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 5 April 2014

This hotel is trying to be the coolest hotel on the block and it is like the uncool kid trying to be cool. The room appears to be clean. An acceptable room. However we were on the 6th floor and could hear the music from the lobby so clearly that it was as if we were on the same floor as the lobby. We called the front desk to complain and the music was so loud it took 4 tries to get them to answer and when they finally heard the phone we had to shout to hear. If you want to feel like you are in the middle of a frat party then this is the place for you. We were supposed to stay 2 nights but requested a refund. Time to find a different hotel, one where you can actually relax and enjoy our stay. If you want a peaceful night's stay, then pick another hotel.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank reviewerRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa N, Social Media Manager at Aloft Mount Laurel, responded to this review, 7 April 2014
Thank you for your honest feedback regarding your recent stay with us. I'm sorry that your stay wasn't as sassy and savvy as you had hoped. We understand that the entertainment and character of our hotel and the W XYZ Bar scene is not for everyone. Although we will be sad to see go, I do hope that you find another comfortable lodging option in the Mount Laurel area that gels with your personal vibe. If you need anything while you are in the area please feel free to call us or email us at aloha@aloftmountlaurel.com. We sincerely appreciate your comments.
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Rehoboth Beach, Delaware
1 review
5 of 5 bubbles Reviewed 26 March 2014 via mobile

Wonderful property conveniently located off NJ turnpike and I 295. Close proximity to Philadelphia. Really cool vibe, very modern and clean. Will return next time I'm in town. Kudos to the friendly and welcoming staff especially Dezzyre and Matt!

Stayed March 2014, travelled on business
Helpful?
Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa N, Social Media Manager at Aloft Mount Laurel, responded to this review, 28 March 2014
Hi Rob, Thanks for choosing to stay with us while in the area for business. I'm so pleased that you enjoyed the eclectic vibe of Aloft Hotels and I'm thrilled to share your kind comments with Matt and Dezzyre at our front desk. Not to tease, but we have a clean and fresh loft waiting for you for your next trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

I have never stayed in this hotel anywhere before. Gave it a try after a bad experience at a hotel down the road from here. I was surprised to find what this hotel offered. I was very happy with my stay. I only wish I could have stayed longer. Will definitely stay at ALOFT again soon!

Room Tip: higher floor due to live music noise on weekend in lobby bar
See more room tips
  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vinay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa N, Social Media Manager at Aloft Mount Laurel, responded to this review, 28 March 2014
Vinay, I'm so glad that your first stay at an Aloft Hotel was all things sassy and savvy! Thank you for leaving a tip about the live music in our lobby for our the comfort of our future guests. We would have loved if you could have stayed with us longer, but we're excitedly looking forward to your next stay with us while on the area on business again!
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Naples, FL
Level Contributor
295 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed 22 March 2014

Given the other hotels in the area, this is very nice and reasonably priced. The rooms are very quiet due to the setup and the amenities are very practical.

Staff was polite and helpful. Hotel was kept very clean.

No drawers to put things. Just open shelves in the bathroom area. This was my one complaint.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TwinCs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa N, Social Media Manager at Aloft Mount Laurel, responded to this review, 25 March 2014
We're so glad you had a sassy, savvy experience, minus the storage space in our loft guestrooms. I'm thrilled that we are a stellar choice for you in the Mount Laurel area. Our talented staff, clean rooms and great amenities at a savvy price are sure to wow every time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aloft Mount Laurel

Property: Aloft Mount Laurel
Address: 558 Fellowship Road, Mount Laurel, NJ 08054
Phone Number:
Region: United States > New Jersey > Mount Laurel
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Mount Laurel
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aloft Mount Laurel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Aloft Mount Laurel is 25 minutes from Philadelphia and 1 hour from Atlantic City. Our hotel has w xyz(SM) bar; re:fuel by Aloft(SM), our 24/7 pantry; and re:mix(SM) lounge; and free wifi ... more   less 
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Also Known As:
Aloft Mount Laurel Hotel Mount Laurel

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