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“Great Service”

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Staybridge Suites Philadelphia - Mt Laurel
Ranked #9 of 28 Hotels in Mount Laurel
Certificate of Excellence
GreenLeadersBronze level
Munich, Germany
1 review
“Great Service”
Reviewed 14 August 2011

We have been staying at the Staybridge Suites in Mt. Laurel since 2006, and throughout the past 5 years the service has been terrific. The service is the differentiating factor. Many hotels offer the same quality of accommodation, but it is the service that make the difference.

Special thanks to Radhi and Lilia at the Front Desk who always ensure our stay exceeds our expectations.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Dwight L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Staybridge Suites Philadelphia - Mt Laurel, responded to this review, 25 August 2011
Thank you for this great review. We strive to give great and impressive service to all of our guests and it makes us happy to read that we exceeded your expectations. We look forward to welcoming you back to our establishment. Our staff is always pleased when they get the recognition they deserve. Once again thank you for the wonderful and kind words of praise. ^KJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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471 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2011

We stayed at this place and it was awesome. The hotels aesthetic look was very appealing. The interior was excellent. the rooms and bathrooms were very clean nicely organized. Overall the ambiance was very good. it was a very family oriented environment and was very safe. the amenities such as pool etc was very nice. Location of the hotel is nice with restaurants and other entertainment places nearby.

All the staff in the hotel was excellent. Radhi Sheravia, who was one of the staff in the hotel was exceptional and extremely hospitable. She made us and our group feel at home and made sure that all of us are very well taken care. She made our stay the most comfortable ever.

My family and our group are so pleased that we will stay at the same place every time we are in NJ.

Room Tip: Rooms are very nice, clean and peaceful
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Yogi I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 11 August 2011

It was great, also very clean. the people were nice expecially a women named Lilia, she helped us out a lot with check-ins and other misc. stuff relating with our stay at staybridge. I recomend many people to stay there for there cleanliness, and politness.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank V L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linden, New Jersey
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 August 2011

when we arrived we noticed how well maintained and clean the property was. Then we went inside and were greeted by Sarah a very friendly helpful young lady. She quickly located our reservations and checked us in. I asked about the tickets that came with my reservation and she said she would print them but it would take a little while. Well she had those tickets ready and waiting for me in the time it took for me to go 2 floors to my room and then back down to my car. The rooms very very comfortable and clean. the bed was comfortable and I loved the choice of pillows. The kitchen area was so convenient because I brought snacks with me from home. My kids loved the pool and court area. The only thing was the pool had a little too much chlorine in it but there were alot iof people in it. The breakfasts were great and everyone had something they liked. The dinner however even though it was good, posed a problem as one traveling with me could not eat tomato soup and there was no alternative soup. Even down to the end of our trip Sarah was there to help us. The printer was not working in the computer room and we could not get the directions we needed she found and printed them for us. She made us feel like we were family acknowledging us each time we passed the desk even wishing us a good time at the water park.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 August 2011

We had booked a standard queen but requested upgrade to king room if available. They did upgrade us and had the room ready prior to our arrival. They wished us a happy anniversary upon our arrival. There was a problem with the printer in the business center, so they printed my document in the front office. I appreciated not getting the normal, sorry, we can't help you!!

I would highly recommend this hotel. Breakfast was great as well as the evening social. If in the area again, I plan to stay here!

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 August 2011

We went to StayBridge Suites in Mount Laurel for the Sahara Sams water park package and the excellent reviews. We were blown away by the quality of the room and service we got! FANTASTICLY well appointed rooms (marble counters, dishwasher, full fridge, large microwave, full cooking kits), EXCELLENT warm breakfast, comfortable and clean rooms, , warm pool, free hamburgers on Wednesday... Said enough! I wish we would always stay in a hotel like this at a price like this!!!

Room Tip: Sahara Sams water park was a blast for the 10 year old, and enjoyed by the younger one.
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank dgks549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, NY
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2011

We stayed in a 2 bedroom suite that was very large and extremely clean. Breakfast was great with a variety of food items and ample seating. Even the weeknight dinners were pretty good. Getting in & out of Philly is a breeze, even during rush hour. Only 15 - 20 minutes over the GW bridge.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Philadelphia - Mt Laurel

Property: Staybridge Suites Philadelphia - Mt Laurel
Address: 4115 Church Rd, Mount Laurel, NJ 08054-2220
Phone Number:
Region: United States > New Jersey > Mount Laurel
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Mount Laurel
#3 Family Hotel in Mount Laurel
#3 Green Hotel in Mount Laurel
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Philadelphia - Mt Laurel 3*
Number of rooms: 99
Official Description (provided by the hotel):
It's easy to make yourself at home when you stay in an apartment-style, extended stay suite. Staybridge Suites Philadelphia - Mount Laurel hotel's location near Philadelphia, PA creates stress-free travel to that city's attractions. You can spend less time in traffic and more time exploring bustling Center City and Independence National Historical Park thanks to the hotel's location near Philadelphia, PA. If you want to go shopping, Cherry Hill Mall, less than 10 minutes away, features a large selection of well-known stores and great dining establishments. Whether a project, training or relocation brings you to Mount Laurel, NJ, the hotel's staff makes you feel at home. Stay fit with a basketball or volleyball game, swim in an indoor, heated pool and jog in the Fitness Center. We even provide guests with a free guest laundry facility. Take advantage of our pet friendly hotel's affordable rates and reserve your Mt. Laurel suite today. ... more   less 
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Also Known As:
Staybridge Suites Philadelphia - Mt Laurel Hotel Mount Laurel
Staybridge Suites Mount Laurel

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