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“Disgusting”

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Americas Best Value Inn-Neptune
Ranked #6 of 6 Hotels in Neptune
New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Disgusting”
1 of 5 bubbles Reviewed 28 August 2013

Extremely rude employees, Room wreaked like cat urine. TV did not work. Dirty, smelled like mold. Do not waste you time or money. Was flooded by Sandy and is full of mold and extremely run down. Seems they harbor long term welfare residents and a lot of drug activity is apparent.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tripedNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 reviews from our community

Traveller rating
    8
    7
    13
    13
    23
See reviews for
16
18
9
5
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
Torrington, Connecticut
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 18 August 2013

I was looking for an moderatly priced hotel this but this place was not worth what I paid. Dirty shower stalls the size of a local gyms shower. Smelled like smoke. The wifi was off and on. Loud guests and its adjacent to a popular night club. Not a child friendly place.
The pool looked clean.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ragek23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Neptune hotels

Nyack, New York
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 24 May 2013

I booked online...very easily. From there, it was all bad. Walked in the lobby to check in, not greeted by any of the three owners/managers standing there. Slow check in, and still no interaction with staff. Basic customer service lessons are needed. Got to my smelly room with broken tv, requested a different room after repairman stated none of the tv's on the south side of the building have been working for awhile. Entered my second smelly room, but the tv did work. Room has a horrible smell and "feels" dirty. Realized there are many other local places to stay,....and will do that next time.

Room Tip: Go elsewhere.
See more room tips
  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Infrastructuredesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kutztown, Pennsylvania
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 19 December 2012

Okay, if you are used to 3 star or higher than this is not the palce for you. if you are looking for a simple place to sleep, get up and leave in the morning , this is a very good deal. It is what you pay for. It's perfect for someone like us, just looking for a place to crash close to the fishing boat we were going out on the next morning. It does have an odor, ahrd to describe a mix between cheap air freshner and a horse barn. The door looks like it's been kicked ina few times. The carpet isn't that bad. Bathroom was very very clean, but the fixtures are palstic and cheap so they don't work now like when they were new.

But, the check in was very easy and the guys who checked us in were very very professional and nice.

Again, it is what it is. Would i bring my familyt here to stay for a vacation or female family members for anyhting at all, no. But for regular dudes just looking to crash it is a great great deal.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wayne h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVINEPTUNE, Manager at Americas Best Value Inn-Neptune, responded to this review, 28 December 2012
Hi Wayne,
Thank you very much for leaving few words about your experience of staying with us. All points you have mentioned in review has been noted and we are very serious to fix any and all fabricated impurities and we are very strongly moving to upgrade our amenities and replace any defective one. So if you plan to come with your family next time you have better experience. Once again I thank you for your feed back and that has helped us to focus better.
A.K. Parmar, Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmond, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 November 2012

I spent 18 days at this hotel after Hurricane Sandy to assist with the area recovery and am saddened to leave this place. The hotel is in a great location, very reasonably priced and the entire staff, from front desk to cleaning/maintenance, are as polite and helpful as they get. I would strongly recommend this hotel and would also recommend that you do yourself a favor while staying here and walk down the road to Kelly's and have an open faced Ruben sandwich!

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVINEPTUNE, Manager at Americas Best Value Inn-Neptune, responded to this review, 28 December 2012
I like to thank you for taking time to leave your comments and feedback to inspire our hardworking team. Your review will inspire each member of our team and we all are really thankful for your kind stay. We will keep doing our best efforts to win more hearts.
A.K. Parmar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LONG BRANCH
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 11 October 2012

I stayed overnight at this motel on Friday, October 5, 2012. it was a last minute decision; too much partying across the way and me and my boyfriend decided not to drive. I was very impressed with the renovation of the place. While our room was very clean, there was an odor of some kind in the room itself but not quite sure exactly what it was. The bathroom was also very clean. The king size bed was extremely comfortable and the sheets clean and fresh. I would definitely stay here again.

Room Tip: Bring a can of air freshener if the room has the same type of odor that ours did.
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVINEPTUNE, Manager at Americas Best Value Inn-Neptune, responded to this review, 25 October 2012
Hi Linda,
Thank you very much for leaving your comments about your satisfaction during your stay. Next time when you come you do not need to bring any air freshener, because we have already upgraded with better fragrance Air Freshener.
Since we have done remodeling of our amenities we are getting better satisfaction from our customers and that our goal is to perform better than that. So your feed back is really appreciate.
A.K.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
seymour, tn
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 9 July 2012

I booked the room online before reading the reviews and was a little worried after I did, but I was gladly surprised. The outside was not the nicest looking but the rooms were very clean and comfortable. The staff was very helpful and accommodating to our large family. The pool was also very nice. It was a good place to stay after a long day on the beach.

  • Stayed July 2012, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank daisygirlwebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn-Neptune

Property: Americas Best Value Inn-Neptune
Address: 111 New York Rd, Neptune, NJ 07753
Region: United States > New Jersey > Neptune
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #6 of 6 Hotels in Neptune
Price Range (Based on Average Rates): £
Hotel Class:2 star — Americas Best Value Inn-Neptune 2*
Number of rooms: 70
Official Description (provided by the hotel):
Americas Best Value Inn Neptune is conveniently located off of NJ-35 S, near Belmar, Spring Lake, and many of New Jersey's popular beaches. Start your day right with our continental breakfast, available from 7:30am to 9:30am. Enjoy a relaxing swim in our seasonal outdoor pool, which is open from Memorial Day to Labor Day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Traveltool, S.L.U., Expedia, Odigeo, Booking.com, Hotels.com, Evoline ltd, Agoda and Priceline so you can book your Americas Best Value Inn-Neptune reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Americas Best Value Inn-Neptune Hotel Neptune

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