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“Lovely boutique style hotel”

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The Heldrich Hotel & Conference Center
Ranked #1 of 4 Hotels in New Brunswick
Certificate of Excellence
El Cerrito, California
1 review
“Lovely boutique style hotel”
Reviewed 11 April 2014

Stayed here with family and friends in town for my wedding. The hotel staff in charge of the room block (Skyler & Cindy) were very helpful and checked in with me several times prior to make sure all the details were taken care of. And they were!
The staff was very attentive and friendly. They actually seemed to be enjoying their jobs. Any question or need was dealt with quickly and courteously.
The rooms were clean and fresh. Simple, with ample closet and drawer space. Great water pressure in the showers too! Several guests had a great time at the pool.
10 minute walk from train station or short cab ride. Restaurant/bar in lobby had a lively atmosphere and stayed open late!
I would highly recommend staying here and will again! Much more charming and personal than the Hyatt down the street.

Room Tip: the rooms in the front of the hotel have a great view of downtown New Brunswick
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_R_08901, Front Office Manager at The Heldrich Hotel & Conference Center, responded to this review, 14 April 2014
We are happy that you enjoyed your stay and very grateful for your kind review of the Heldrich Hotel on the Trip Advisor. We look forward to welcome you back in the near future! Thank you.
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696 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Red Oak, Texas, United States
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 April 2014

Stayed at this hotel for a two day conference being held at the hotel. Very nice experience. Nice set up for conference attendees. Grerat food. Nice atmosphere in bar. Clean rooms well equipped. Free and fast internet.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lillian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_R_08901, Front Office Manager at The Heldrich Hotel & Conference Center, responded to this review, 8 April 2014
We very much appreciate your kind comments about the Heldrich on Trip Advisor. We are delighted you had enjoyed your stay and look forward to welcome you back in the near future! Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oneida, New York
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 31 March 2014

We were in the area to attend a college a cappella competition being held at Rutgers, and chose this hotel based on a recommendation from the R.U. Campus Inn, which couldn't/wouldn't take phone reservations. What a marvelous experience! We arrived in a pouring rain, and the valet staff rushed out to grab our luggage and park our car. Upon entering this beautiful hotel, we were immediately directed to the front desk, where staff quickly and pleasantly confirmed our reservation and directed us to our room. The room was gorgeous, spotlessly clean and had a true king-sized bed, and was so very comfortable. Later we took advantage of the hotel shuttle (free) to and from R.U., arriving back at the hotel just minutes before the hotel restaurant/bar - Christopher's - was scheduled to close, Since it was still pouring rain, we did not want to walk down the street to another place to eat, so we hurried into the restaurant where the waiter/bartender graciously accommodated us. The food was delicious and the portions huge. After a great night's sleep, I was again happy to use the shuttle to attend Sunday Mass a few blocks away. Awesome! After church we had breakfast at the hotel where a very nice waiter pointed out that we could save a few bucks by getting the continental breakfast rather than ordering off of the menu as we had planned, and this too was very delicious. I must say that the entire staff - front desk, valet, shuttle, food -, just everybody we encountered here was VERY helpful, always with a "what can we do for you" attitude. They all dressed and performed in a truly professional manner, very refreshing! I wish I had thought to jot down all their names to tell you, but I didn't and I'm sorry. If we are ever in this area again, we will be staying at The Heldrich!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank joe c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_R_08901, Front Office Manager at The Heldrich Hotel & Conference Center, responded to this review, 2 April 2014
We are happy that your stay at the Heldrich was so enjoyable. We are also grateful for sharing your kind comments about our facilities and staff on the Trip Advisor. It will be our pleasure to host you again in the near future. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new providence, nj
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 March 2014

My husband and I went to his 20 year reunion at the Heldrich hotel. Since the moment we arrived, everyone was amazing. Judy to Alexis at lounge/bar, all amazing! Room was clean, and just overall a great place to stay. The Spa was great too! I truly recommend this hotel to stay for any occasion!

Room Tip: Ask for an end room! It's a smaller amount but worth the extra money!
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dawn o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_R_08901, Front Office Manager at The Heldrich Hotel & Conference Center, responded to this review, 2 April 2014
We truly appreciate your kind comments about the Heldrich Hotel and hope that we will have the pleasure of hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 March 2014 via mobile

I can't believe I'm in one of most highly recommended hotel in new Brunswick, NJ. I felt like being in 3rd world country. I will upload the pictures and these do not need any description. The hotel furniture is really outdated and very used and old. The furniture is less than Ikea quality furniture. The hotel staff are nice, but I think the people running this place have no vision on how to run a hotel like this.
I have to give 0 out of 10 for the room and maybe 8 out of 10 for the staff, but they could not be blamed as I think they could do nothing to help you except being nice. The restaurant is a big disaster with the decorations, I felt like being at out service restaurants. The gym and swimming pool located on the 3rd floor. You really have to search for gym and swimming pool as these are located between the rooms on the 3rd floor. What s
a smart design. Another smart design at this hotel, you have to go through the gym in order to get to the swimming pool. I think this is the worst hotel of its kind in North America. Even the Hampton Inn would do much better with design, furniture and hotel setup. I have to admit their entrance is ok. But the elevators are small and outdated. The reception staff told me that the hotel has only 7 years, but they do not known if they had any renovations or furniture change since then. The only thing they know they have upgraded the TV's. Hope this review will help the hotel owners or management realize they really need to invest a lot in the hotel in order to survive. Please watch the pictures of the rooms.

Stayed March 2014, travelled on business
Helpful?
2 Thank kass4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_R_08901, Front Office Manager at The Heldrich Hotel & Conference Center, responded to this review, 29 March 2014
We very much appreciate your valuable suggestions regarding the Heldrich Hotel facilities in your recent Trip Advisor review. Your constructive comments are being follow up on and some of your suggestions are already close to the implementation phase. We hope you will give us another opportunity to make things right and look forward to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2014

Went to see a show at the State Theatre so we decides to stay the night. This hotel was a great value for such a nice hotel. I would recommend this to anyone going to this area !

The front desk staff were very friendly and helpful.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Csdemaio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_R_08901, Manager at The Heldrich Hotel & Conference Center, responded to this review, 20 March 2014
Thank you for taking the time to write a review of your recent stay with us. I am glad to hear that everything was great and that the Front Desk staff were friendly and helpful. Thank you again and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Springs, California
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 March 2014 via mobile

I had a 1-night stay here. The staff are all very friendly and welcoming. Room is spotless, very comfortable with all needed amenities. Had dinner at the hotel restaurant, Christopher's. Excellent meal, lovely wait staff. Highly recommend.

Stayed March 2014, travelled solo
Helpful?
1 Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_R_08901, Front Office Manager at The Heldrich Hotel & Conference Center, responded to this review, 10 March 2014
We appreciate that you took the time to write such a nice review about the Heldrich on Trip Advisor. We look forward to welcome you back in the near future! Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Heldrich Hotel & Conference Center

Property: The Heldrich Hotel & Conference Center
Address: 10 Livingston Ave, New Brunswick, NJ 08901-1904
Region: United States > New Jersey > New Brunswick
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in New Brunswick
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Heldrich Hotel & Conference Center 4*
Number of rooms: 235
Official Description (provided by the hotel):
The Heldrich Hotel - where ordinary is obsolete. Located in the heart of New Brunswick, New Jersey, a place where elegance, opulence and ambiance go hand-in-hand with innovation. Where meetings are engineered for results, and your leisure experience is sure to be unforgettable. Located within a few steps of the cultural hub of the city, and a short walk to public transportation and Rutgers University, meet me at The Heldrich! ... more   less 
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Also Known As:
The Heldrich Hotel New Brunswick
Heldrich New Brunswick
Heldrich Hotel New Brunswick

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