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“The Best Western experience”

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Best Western Plus Murray Hill Hotel & Suites
Ranked #1 of 1 Hotels in New Providence
Certificate of Excellence
A TripAdvisor Member
“The Best Western experience”
Reviewed 11 November 2013

This Best Western was well located, clean, and had the best breakfast that we have had anywhere. To top it off, it wasincluded with the room. I would recommend it to anyone staying in the Summit, Morristown, or surrounding areas.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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275 reviews from our community

Traveller rating
    133
    86
    38
    9
    9
See reviews for
108
40
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95
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kearny, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2013

This hotel, especially for being a chain is amazingly clean and well maintained. I had to stay here one night for a work conference and I maintain that this has changed my opinion of chain hotels. It had a mini-Kureg machine in the room with 6 seperate blends of K-cups. I thoroughly enjoyed my stay and would definitely stay there again. Only thing is it is a bit expensive, although my work covered it so it was AMAZING for my personal cost. ;)

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Costa Mesa CA
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 October 2013

Spent one night in Murray Hill for business and booked a room here. Arrived early and the front desk let us get into the room by 11AM.

The front desk staff and the shuttle driver, plus morning breakfast staff are just the friendliest folks around. Suggested a great place for dinner in the next town.

The hotel is located just outside a speak of a town but the Fall colors and the rural atmosphere was just what we needed.

The hotel is clean and quiet but very, very dated which I don't think they are going to change.

The rooms were fine and bedding very nice with a good TV set up. The surprise was the breakfast served in the dining room. Real scrambled eggs and bacon, great coffee and actual china cups and plates.

I would stay again if in the area. Cost of room for 10/08/13 $161.50 and that was the AARP rate.

Room Tip: Second floor away from the elevator and be mindful of a restaurant on first floor.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry L, General Manager at Best Western Plus Murray Hill Hotel & Suites, responded to this review, 16 October 2013
On behalf of all of the associates I would like to thank you for recognizing our efforts to provide you with a "cozy and friendly" experience during your recent stay. It means a lot to the each of those recognized in your comments because they do try very hard to provide superior customer care. I am especially satisfied to see that you were "surprised" by the quality and presentation of our recently upgraded complimentary breakfast buffet. Your comments about our guest rooms are also appreciated and I would like to note that we are in fact undergoing renovations and updates throughout the hotel. I certainly hope that you can stay with us in the future so that you can experience the difference. Thank you again for taking the time to share your comments about your visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Costa Mesa CA
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 October 2013

Comfy, older property in quiet community in a rural setting. Friendly staff made it pleasant and early arrival was made easy. Staff even gave out written instructions to a pub in the next town which was great. Breakfast was a pleasant surprise served in a dining room with real china and very good scrambled eggs and bacon plus all the fruit items and baked good. We will stay again if in that area.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Marcy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAINESVILLE, FL
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2013

The hotel is clean, comfortable, and the people are very nice. I arrived at 10:30 and was offered early check in. The buffet was excellent and the location was convenient to my destination in Summit. I will stay there in the future. The hotel is in the process of upgrading its front entrance. This gave me the feeling that they were committed to maintaining the appearance of the hotel.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank TONYBARR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morris Plains, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2013

I love this hotel. It's a smallish hotel in a small town, and is cozy and quiet. The beds are incredibly comfortable and the rooms are very clean. There are small niceties like a K-Cup coffee maker with a nice selection of caffeinated and decaf options. There was even a lap desk in the room! The breakfast is better than average and the food at dinner was excellent. Highly recommended!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank erboyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry L, General Manager at Best Western Plus Murray Hill Hotel & Suites, responded to this review, 16 October 2013
Thank you so much for sharing your comments on TripAdvisor, and for so highly recommending us! We are fortunate to have such a great location and the size of our property allows us to provide added value and amenties. Your comments have been shared with all of the associates, and each of us thanks you for your endorsement. We hope that we can have an opportunity to assist in your travel needs in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
122 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 22 September 2013

I stayed in this hotel for a week. The rooms are quite spacious with an "oldish" decor. The "thick beds" are very comfortable. Breakfast is quite good, same thing everyday makes it boring. They have a decent Italian Restaurant too. There is nothing much to do around the hotel unless you are into hiking and walking. Not a bad option for short business stays.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank raghubhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Murray Hill Hotel & Suites

Property: Best Western Plus Murray Hill Hotel & Suites
Address: 535 Central Ave, New Providence, NJ 07974-1561
Phone Number:
Region: United States > New Jersey > New Providence
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in New Providence
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Murray Hill Hotel & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Plus Murray Hill Hotel New Providence
Best Western New Providence
New Providence Best Western

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