One of my dearest friends, who now lives in Montana, was on the east coast and didn't have enough time to get to me in NY and back before her flight left so I booked us a suite for the night so we could catch up. A fantastic stay even though we had a couple of hiccups...first, as previous reviewers have noted, it's not the easiest place to find, and GPS gives you inaccurate directions. Just call the hotel first and they will tell you how to get there. We wanted to return her car that day as her flight was so early the next morning. Hiccup number two...and completely out fault. We thought that the shuttle driver would pick us up not at Enterprise but at the gate below (this is what we were told at Enterprise). Not the case, and poor Costas had to come back 3 times to find us. When we finally got to our room it was an absolute delight. Nice and big and clean - the pull out sleeper was quite comfortable and the pillows on the bed were definitely some of the best I have ever slept on in a hotel. We went down to the bar and had a great time talking with the bar and wait staff, playing cards, drinking wine and watching the World Cup. We did order room service and this is where my only complaint comes in - we ordered the baked brie and the spring rolls - the spring rolls were just blah, no real taste - and the baked brie was really quite unappetizing - it had not been fully heated and the consistency was that of a block of cheese rather than melted cheese. We put it on another plate and nuked it for a few minutes but it had lost its appeal at that point. And to make it worse, the kitchen had put the toast points underneath the cheese, so that they were completely soggy by the time they got to us. Gross....and the reason I gave 4 instead of 5 stars.
That said though I have nothing but high marks for the hotel. The staff, from front desk to maintenance to cleaning crew were all extremely friendly and we really appreciated the bar staff laughing with us two older ladies as we cruised down memory lane (Happy Birthday Jeff!).
Keep up the great work!
- Official Description (provided by the hotel):
- Announcements The Holiday Inn Newark Airport is now accepting reservations for arrivals after April 17, 2011. ... more less
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- Also Known As:
- Holiday Inn Newark Airport Hotel Newark