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“Great Motel”

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Comfort Suites Newark
Ranked #12 of 16 Hotels in Newark
Reviewed 17 May 2013

After a disaster with Best Western, which mixed up my reservation, Comfort Suites offered me a suite for less money than the room at Best Western. The room was great and the people were friendly. Restaurants and bars are close by.

  • Stayed: May 2013, travelled with friends
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Thank Vikki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesnewark, Manager at Comfort Suites Newark, responded to this reviewResponded 19 June 2013

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. We are happy to inform you that there are many restaurants in the vicinity and many who deliver to the hotel. Please ask the front desk agent for menus. We hope we are able to provide you with the same great accomodations the next time you are in the area

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192 - 198 of 327 reviews

Reviewed 9 May 2013

One of the best motel stay from Choice hotels.
I like the following :
(1) Clean room, bath room and lobby area. Most of all no pets allowed.
(2) great breakfast included with a nice area to eat and relax before start your morning.
(3) all levels of staff I have met are very professional in what they are doing.
The things may alert are
(1) the area it is located is kind of non residential as well as non commercial.
(2) not feeling safe to use public transport to go to nyc.
(3) the cleaning material used in the rooms are very strong but get used to it after an hour.

  • Stayed: May 2013, travelled as a couple
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Thank ScenicDriverHiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesnewark, Manager at Comfort Suites Newark, responded to this reviewResponded 13 May 2013

We appreciate you taking the time to review our hotel. It’s a pleasure to hear you had an overall great experience and were able to enjoy our convenient location, hot breakfast , Staff service and shuttle service. Our goal is to provide the highest level of service to all guests, whether you are here for one night or many. We Thank You hope to serve you in the near future.

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Reviewed 7 May 2013

Nice place but no facilities for an evening meal. no problems as you can have food brought in from the local Chinese. We went to a local Italian restaurant and were very satisfied. So the lack of a restaurant should not deter anyone from staying. Breakfast was a buffet, not so good, but adequate.

  • Stayed: January 2013, travelled as a couple
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Thank AndyBromsgrove_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesnewark, Manager at Comfort Suites Newark, responded to this reviewResponded 13 May 2013

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were able to take advantage of the complimentary breakfast and we are happy to inform you that there are many restaurants in the vicinity and many who deliver to the hotel. Please ask the front desk agent for menus. We hope we are able to provide you with the same great accomodations the next time you are in the area

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Reviewed 25 April 2013

We needed to book a hotel near Newark airport and chose this one because the price was right. It is probably because we have a child under two that I am super aware of my surroundings and sensitive to any things that may seem off as was the case with this hotel. The hotel is not in the best location and as an another reviewer put it, doesn't provide a safe feeling. We were given a key to a room, that when we arrived, was wide open. There were fans blowing drying off the carpets and the carpet in the room was still a bit damp. There was a weird chemical smell. We asked for another room, and they gave it to us. The breakfast in the morning did look nice although we only had time to grab a banana and a muffin. It was one of the more affordable hotels in the area but I would not stay there again mainly because of the unsafe vibe I got. Might not be too bad for somebody who is not traveling with children.

  • Stayed: April 2013, travelled with family
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Thank sunshineLa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSCustomer_Care, Comfort Suites at Comfort Suites Newark, responded to this reviewResponded 29 April 2013

I want to apologize for the inconvenience you encountered while staying at our hotel. I have shared your comments with the General Manager and we are taking the necessary steps to ensure proper communication is used in the future amongst our staff. Again, I do apologize and I hope you give us the opportunity in the future to serve you. Thank you for taking the time to share your comments and we wish you safe travels.

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Reviewed 25 April 2013

I stayed at this Comfort Suites for a business trip. Based on a map review it appeared to be close enough to NYC for commuting. Despite being close to highways, the area around hotel is very run down & doesn't provide a safe feeling. Hotel was fine & the rate with easytobook.com made it a very good value.

  • Stayed: April 2013, travelled on business
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Review collected in partnership with Easytobook.com
Thank Annemarie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSCustomer_Care, Comfort Suites at Comfort Suites Newark, responded to this reviewResponded 26 April 2013

I am pleased you found the hotel to be fine and you received a great rate. I am sorry to hear you were dissatisfied with the area around the hotel. We are located 4 miles from Newark-Liberty Airport and near public transportation to New York City. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

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Reviewed 19 April 2013

We stayed at this location for 2 nights. The hotel is only 1 1/2 miles from the train station, which made train travel easy on our first day and then we went on a 6 night cruise out of Bayonne, NJ. The place was clean, had a good buffet breakfast, the staff was very polite and helpful. Security lock boxes are available at the front desk and easy to access, since there are no safes in the rooms. We paid for the cruise package so we could leave our car there while we were on our cruise and they shuttled us one way to the cruise port for free. That was a savings of $45.00 plus tip, which is what we paid for the taxi ride when we returned to pick up our car. The only negative comment I have is regarding a night shift security guard (I assume that's who he was because of his uniform) sleeping both mornings on one of the couches in the main lobby for a couple hours until his ride arrived to pick him up. It looked so bad to everyone coming and going and was odd that the front desk would allow it.

Room Tip: We stayed in room 104 on the ground floor and had no problem with the location at all.
See more room tips
  • Stayed: April 2013, travelled with family
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Thank OhioBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSCustomer_Care, Comfort Suites at Comfort Suites Newark, responded to this reviewResponded 22 April 2013

We appreciate you taking the time to review our hotel. It’s a pleasure to hear you had an overall great experience and were able to enjoy our convenient location and shuttle service. Our goal is to provide the highest level of service to all guests, whether you are here for one night or many. I will be speaking with our night shift employees to assure they are not to disturb our guests. We hope to have another opportunity to provide you with a convenient and accommodating stay in the near future.

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Reviewed 5 April 2013

Nice hotel. For this price, I would say it's a good bargain. Huge room and the bathroom was very big too. I like the attention to detail.

Once you enter the room you would see some chocolates placed on the bed by the hotel management just to brighten up your day. That's a nice little gesture.

They also had USB outlets for you to charge your electronic devices!

The hotel buffet spread was quite awesome too. We were expecting the usual cereal and bread, but they had a lot more! Scrambled and hard-boiled eggs, burger patty, yoghurt, etc. Definitely a notch above the run-of-the-mill "continental breakfast" you get in other hotels.

  • Stayed: March 2013, travelled as a couple
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Thank holyarmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSCustomer_Care, Comfort Suites at Comfort Suites Newark, responded to this reviewResponded 9 April 2013

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were able to take advantage of the complimentary breakfast and found some of the little things such as the USB ports and chocolates to be an added benefit. We hope we are able to provide you with the same great accomodations the next time you are in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Newark

Address: 1348 McCarter Hwy, Newark, NJ 07104-3822
Phone Number:
Region: United States > New Jersey > Newark
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #12 of 16 Hotels in Newark
Price Range: £63 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Newark 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Suites Newark Hotel Newark
Newark Comfort Suites

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