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Comfort Suites Newark
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Reviews (334)
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Reviewed 9 December 2013

I have traveled extensively over the years on business and frequented many hotels. I can’t say enough about the staff and accommodations at this location. I want to specifically call out appreciation for the following staff members: Diana, Kieth, Isabele, Angelina, Brenda, Hector, Jennifer, Kayla, and especially the manager Ash, for making business travel a little better when away from home at an affordable rate. Don’t judge the business by what the city decides not to help build in the location but judge the business based off the service and quality they provide. The only addition I could recommend is a daily shuttle services within 1-2 miles or so. Thank you!

  • Stayed: December 2013, travelled on business
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1  Thank Derek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded 11 December 2013

Dear Guest,
Thank you for taking time and sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were able to take advantage of the complimentary breakfast and enjoyed the level of service provided by our staff. We hope we are able to provide you with the same great accomodations the next time you are in the area.
Ash Sardar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2013

Well we know Newark is not known for wealthy people... It's not the worst hotel but not the best. It's average and somewhere to put your head for 1 nights stay... I had to ask for sheets and walk down and get them for the sofa bed.. Also there was body pubic hair in our shower (before we took a shower)... The rate is good, but you get what you pay for.. They do have complimentary continental breakfast.

  • Stayed: November 2013, travelled with family
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Thank ronjohnron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded 2 December 2013

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. We hope we are able to provide you with the same great accomodations the next time you are in the area.
Ash Sardar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

We had a nice time at Comfort Suites Newark. It was actually a really nice surprise considering the location; which did not turn out that bad after all. If you are into walking and won't be renting a car, broad street station was about a 10 min walk from the hotel...and the walk was not as scary or intimidating as we thought. The hotel was great. Room was large and very clean. Basically everything we needed from a hotel, plus amenities/toiletries were constantly replenished! Having a refrigerator and microwave was very useful. Reception staff were nice and helpful. Our only issue was with the smoking coming from the room beneath us. We were able to keep the smell to a minimum by always closing the bathroom door when we went out as it would come through the bathroom vents. The facilities and the price more than made up for being further away from NYC. I would recommend!

  • Stayed: July 2013, travelled as a couple
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1  Thank D_flav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded 2 December 2013

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you enjoyed the level of service provided by our staff . We hope we are able to provide you with the same great accomodations the next time you are in the area.
Ash Sardar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

The hotel rate is good based on the fact that if u just staying for few (very few) days. I was in family trip, within baby & kids, and just because of 30min, we couldn't check-in. Understandable because rules are rules, but how flexible the hotel could be?! specially when we have babies and kids involved. Breakfast rate is also average. The timing to replace missing items is quite longer (such as scramble eggs, bread and juice). Location: nothing to see around, its a commercial area, it's just to sleep. It's a fare rate compared within hotels in Manhattan. Besides that, room and bed are quite comfy and cozy.

  • Stayed: October 2013, travelled with family
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1  Thank Leomsilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded 8 November 2013

Dear Guest,
Thank you for taking the time to complete a review regarding your recent stay at our hotel. We are happy to hear you had a wonderful stay.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Ash Sardar
Manager
Comfort Suites Newark NJ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

Friendly front desk staff, comfortable bed, clean room. The breakfast setup was good but unattended. When the staff person finally appeared I asked if they had more boiled eggs. Instead of just answering yes, she asked me if there were any in the cooler, indicating that she hadn't checked recently. There was no salt, pepper, or sugar in sight. The fruit bowls were almost empty but there were bags of fruit lying on the floor of the supply room. Training needed.

Room Tip: Traffic noise is pretty high on the front side of the building.
  • Stayed: October 2013, travelled with family
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Thank alanwbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded 17 October 2013

Dear Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Ash Sardar
Manager
Comfort Suites Newark NJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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