Shuttle bus failed to pick us up twice at busy Newark. Were told it would arrive very soon, waited, nothing. Called back, was told van is white on second request. It was black, stopped at the far end from us and then raced past us as we were at the far end of pick up area. When finally picked up, driver said we were in the wrong place and we weren't paying attention so it was our fault. Apparently he went by us twice and it Took 50 minutes to be picked up (after 40 hour trip). Reception had one guest there when we arrived, having a reservation problem, she completely ignored us, no eye contact, even when the guest was calling on his cell re reservation. I had to step up and ask if we could check in now as I was going to lose my mind.
Someone tried to come into our room and opened the door at 1130pm, even though it had do not disturb on it. Tub stained and patched. AVOID.
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN PLUS Newark Airport West!Stay at this conveniently located Newark hotel and enjoy full-service amenities and easy access to New York City!The BEST WESTERN PLUS Newark Airport West offers travelers the conveniences and services of any full-service hotel without inflated nightly rates normally found in the New York area. Unique hotel amenities include a daily complimentary hot buffet breakfast, and an exercise facility. A convenient 24-hour business center and a 24-hour snack shop are located on-site, perfect for travelers arriving and departing at irregular hours. A recently renovated, on-site cocktail lounge offers a wide array of spirits and allows weary travelers to unwind.Accommodation amenities include an in-room microwave, refrigerator and an iron/ironing board. The BEST WESTERN PLUS Newark Airport West also offers same day dry cleaning service.A complimentary shuttle service is available for guests to Newark International Airport. Hotel guests can also take advantage of a daily shuttle to the Jersey Garden Outlet Mall and Penn Station-offering easy access to the sights and attractions of New York City. Shuttle service is also available to the Cape Liberty Cruise Port, located in nearby Bayonne. A nominal fee is charged for Mall, Cruise Port and off peak Penn Station trips. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Newark Airport West Hotel Newark
- Best Western Newark
- Newark Best Western