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Fairfield Inn & Suites Newark Liberty International Airport
Ranked #9 of 16 Hotels in Newark
Certificate of Excellence
Fairhaven, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“One Night Nightmare”
Reviewed 29 December 2013

I was looking for a place to stay fairly close to New York City for a friends birthday. After carefully choosing the Fairfield Inn I was excited because I would recommend a Marriott to ANYONE. I looked through a few different websites and found that the price through the hotel was actually a better price then say, priceline or expedia. So I went on my way to hold the room and put in my credit information and requested an early check in, knowing I would be there around 12 and not 3, and extra pillows. I get to the hotel after being lost for quite sometime, because they give the wrong directions on the website, it was 1:30 when I got here. No rooms ready until 3, okay I can live with that even though I asked for earlier check in. Then I go wander for a little to get some food. I call the hotel to see if I have a mini fridge, like the website said I would have and Priceline also said there was fridges in the room. I have NEVER stayed at a Marriott without a fridge in the room so I was more then surprised when the front desk told me I didnt have a fridge because I wasnt in a junior Suite, but I could use the front desks fridge. I do not want to use the front desks fridge... I wanted to use my own. Accepting this as a defeat i bought things that did not need refrigeration assuming I would just get breakfast from the continental breakfast. Well this too did not happen because it apparently closes at 10:15. I walked down to the lobby at 10 and it was still full of food and people. I went back to get a friend in the room and it was gone by the time I got back to the lobby. On top of the food issues and check in time, I also had asked for extra pillows, I dont know about everyone else in the world but I think 4 pillows to a bed is a normal amount of pillows. 2 per person is a normal amount of pillows, not extra. Then to top it all off after driving here 5 hours and being annoyed with everything else I was woken up at 630am to people slamming doors and yelling in the halls. So all in all it was a disaster of a night, seeing as I got nothing I had asked for I will tell people about the issues and how disappointed I am in the Marriott system.

Room Tip: Do not choose this hotel
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stevie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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528 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
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Baltimore
Level Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 25 December 2013 via mobile

We had originally planned a 3-night stay at the Marriott Springhill Suites next door (where I wrote a separate review). During our stay there, there was a fire, and we were moved to the Fairfield. Like the Springhill, the Fairfield is equipped with many of the amenities one might be looking for: refrigerator, microwave, wifi, indoor pool, exercise room, free breakfast, free parking. It is hard to say which one is better or more luxurious; there are a few tradeoffs, but in all, you get quite a lot from either one.

There is an issue with all hotels in this area that they are hard to find, even with a GPS. It has to do with the way the roads are configured, with ramps that constantly split. It could take multiple attempts to get it right while you will hear the word "recalculating" a lot.

We had stayed the first night at the Springhill, and we were given a free pass to stay at the Fairfield for the second night. Originally, the Fairfield was going to charge us for a third night if we did not relocate back to the Springhill. When I complained it would be too much of a hassle to move our luggage back, the Fairfield staff told me I had to talk to the Springhill management. But the Springhill management told me it was no problem at all.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank colorknit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford
Level Contributor
340 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 21 December 2013

Directions to this hotel on the Marriott website will get you lost. Best to call the hotel for directions. Or take the free shuttle from EWR airport. A good value for a hotel located near a major airport. Great service and clean fully equipped rooms. Free breakfast included. The hotel van will take you to some great local restaurants and pick you up. I recommend this hotel and will stay here again when in the area.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steve375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denver, co
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 December 2013 via mobile

The hotel said there is a shuttle from the airport at :15 and :45. We arrived at 12:40am. Did not see any shuttle, then it whizzes by. I called hotel immediately and front desk guy says he will call him and have him turn back. Not only didn't he do this, the guy doesn't show up to pick us up until 1:30. I was there with older parents in the cold waiting. There was a mother and father with two kids under 5. It was awful the hotel runs like this.
Please choose doubletree if you can. Their shuttle came through more frequently.

Stayed December 2013, travelled with family
Helpful?
1 Thank iu_denden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2013

Reserved a room here and, as a Marriott member, upgraded me to a Jr Suite on an empty day. Room was clean and spacious with terrific internet service. For an airport hotel, it was also surprisingly quiet. They checked in on me a couple of times and had a friendly staff. Just a clean, solid, quiet room at a good price. I'll definitely go here again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, NC
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 December 2013

We checked in late to stay for our early morning departure from Newark. I called and asked for the GPS address that they had mentioned on their website. 100 Frontage Rd..got me no where close to where it is....there are small signs that lead you there, but just about impossible to see in the dark. I made a handful of illegal u-turns and found a few dead ends before finding the hotel. Once there, the check-in staff was great, room was clean, and beds comfy. We had no problem getting out early in the morning and on our way. Not sure what can be done to make this place easier to find...

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KerryC6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, United Kingdom
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 November 2013

Stayed here one night recently and have nothing but praise for the check in staff. They were among the friendliest I have encountered on my pretty widespread travels. Didn't get any names or I would have named them individually but the girls on check in and the girl on check out showed tremendous customer service and have to be commended.

The hotel itself is nice, rooms clean and comfortable and breakfast was good. There are computers available and you have the ability to check in for flights and print boarding cards very easily which is a plus.

Only downside is the location.....this being said I imagine it's only really used as a first or last stop for the airport but if you want to do anything in the area a car would be required. I had a car and the alternative address given for GPS took me to the Ramada instead so maybe that info needs updated. I stopped and asked directions and was able to find it although struggled again when arriving back in the dark later that night. This might be my lack of directional sense though!! lol

Overall good hotel and would recommend

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Newark Liberty International Airport

Property: Fairfield Inn & Suites Newark Liberty International Airport
Address: 618 Rts 1 & 9 S, Newark, NJ 07114
Region: United States > New Jersey > Newark
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Newark
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Newark Liberty International Airport 2.5*
Number of rooms: 163
Official Description (provided by the hotel):
Just a 1.5 Mile drive from the Newark Liberty International Airport, the Fairfield Inn & Suites Newark Liberty International Airport hotel offers an exceptional experience. Take advantage of our facilities that include our complimentary hot breakfast buffet. Coffee service is available 24 hours a day in our breakfast area. We also offer a 24 hour a day scheduled shuttle service to and from the airport. If you need transportation to Downtown Newark or NY City, the nearest subway station is at Liberty Airport, which offers easy access to Newark city center and Manhattan. ... more   less 
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Also Known As:
Fairfield Inn & Suites By Marriott Newark Liberty International Airport Hotel
Fairfield Inn And Suites By Marriott Newark Liberty International Airport
Fairfield Inn Newark
Fairfield Newark
Newark Fairfield Inn

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