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“perfect night stop for shopping and sightseeing”

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SpringHill Suites Newark Liberty International Airport
Ranked #4 of 16 Hotels in Newark
Brussels, Belgium
Level Contributor
171 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“perfect night stop for shopping and sightseeing”
4 of 5 bubbles Reviewed 27 June 2014

Hotel much cheaper than in New York City with free shuttle to Newark Airport and connecting shuttles to Shopping mall and Manhatthan. Tasty breakfast, nice swimming pool and fitness room. The rooms are big and comfortable. The service is ok. The only negative point is that there is nothing to do/see without a car in the area but a lot of food delivery services.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicolas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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811 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
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  • Dutch first
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English first
Daytona Beach Shores, Florida
Level Contributor
372 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

We found the best part of staying here is the Stay, Fly and park option. We left the car in their lot for 14 days included in the rate. Saved hundreds of $$$ vs. parking in a lot at the airport. We did have a few difficulties finding the correct exit as our GPS had problems locating the physical address. Someone at the front desk told us to use attractions icon, then points of interest, lodging. GPS brought us right there.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tree56LO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Union center
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 23 June 2014

The rooms were quite small, and the housekeeping often left wads of hair on our floor. I came back one day, after I had hid my wallet in my suitcase only to find that $400 was stolen. The rest of my group on the 4th floor had their bags rummaged through and one other had $100 stolen. I had reported it to the front desk and they told me I would never see the money again because they didn't believe me. My mother had watched me place my money in my wallet and in the bottom of my suitcase. We both left the room and the door was secured behind us.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bridgeylovessharpies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mikolt B, Director of Sales at SpringHill Suites Newark Liberty International Airport, responded to this review, 24 June 2014
Dear Bridgeylovessharpies,
Thank you for taking the time to provide feedback on your recent visit to the Springhill Suites, Newark Liberty. I am disappointed to hear of the issues that you encountered and can assure you that they are certainly not typical of the high standards we set for ourselves in these regards; each guest room should be cleaned thoroughly and properly. We take guestroom cleanliness very seriously and work hard to ensure a problem free experience for each of our guests; with that being said, admittedly, we sometimes fall short. Please know that we take issues of theft very seriously and are in the process of conducting a thorough investigation based on the information provided. Please feel free to contact me directly to have up to date account of our findings.

I apologize sincerely for any inconvenience created by the issues that you encountered and we look forward to working with you to get them resolved.
Regards,
SHSDOS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, Oklahoma, United States
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

Stayed at this hotel for one night before moving to New York city. The best feature about the hotel was its front desk staff, very helpful and very efficient. Check-in and check-out took us less than two minutes. The breakfast is served on the first floor and is quite adequate.

I booked a room with kitchenette and the room itself was clean and equipped with all the essentials although I think the quality of the bed should be improved.

For a short stay in NJ I would recommend this hotel.

Room Tip: Didn't have any problem with noise on first floor except for the AC unit inside the room.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ali S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pennsylvania
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

We stayed at the SpringHill Suites for the second year in a row. The room was clean and the hotel is close to the airport. When we flew out in the morning we only had to wait 10 minutes for the next shuttle. On our return trip we were stuck at the airport pick up area in the rain waiting for the shuttle. Many other hotel shuttles went by time after time. Still no shuttle for the SpringHill Suites. After a 35 minute wait a SpringHill Suites shuttle finally arrived but there were so many people waiting for it, we could not all fit. Needless to say after a 5 hour flight, the last thing you want to do is stand in the rain and wind for 35 minutes waiting for a shuttle. Some people were waiting longer than us. More shuttles are needed! When we finally got to the hotel and tried to leave the parking lot, the machine said that we had a $75.00 balance and would not let us out of the gate. We had to have all of the cars behind us back up so we could turn around and go in to the lobby to resolve the issue. We were paid in full already so they gave us instructions to go back through and they would have to buzz us through. Overall our experience was not as good as the previous year. We will try another hotel next year.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mkovatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mikolt B, Director of Sales at SpringHill Suites Newark Liberty International Airport, responded to this review, 19 June 2014
Dear Mkovatch,
Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites, Newark Liberty. I am disappointed to hear of the issues that you encountered and can assure you that they are certainly not typical of the high standards we set for ourselves in these regards; our newly installed Parking Equipment should be in full working order. We take property repair and maintenance very seriously and work hard to ensure a problem free experience for each of our guests; with that being said, admittedly, we sometimes fall short. I apologize sincerely for any inconvenience created by the issues that you encountered.
While I cannot speak to your specific situation regarding the shuttle, I will say that providing this service is sometimes difficult as it is subject to the difficulties of passenger volume, traffic, weather, etc. With that said, we work hard to adhere to the published schedule.
Thank you again for your feedback. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites, Newark Liberty.
Regards,
SHSDOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

My family stayed here back in April prior to a early AM flight the next morning. Hotel is conveniently located near the airport with shuttle service to Newark Airport. Nothing too fancy, we were only there to sleep that evening and get up early to the airport on time. Staff was very nice, shuttle drivers were great. I would stay again if I needed an EWR hotel option.

Stayed April 2014, travelled with family
Helpful?
Thank Trav875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 11 June 2014 via mobile

Ample parking and spacious rooms. This hotel has all the amenities you could need. Pool, hot tub, gym etc. the rooms are well appointed and spacious. Down side was that our room had the stench of cigarettes and close to the adjacent freeway. Must have been a joint in the road as every lorry that hit it gave out a loud 'thud thud thud'.
Glad we were shattered due to travelling a lot over the last month.

  • Stayed June 2014
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank Kentwoolgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mikolt B, Guest Relations Manager at SpringHill Suites Newark Liberty International Airport, responded to this review, 12 June 2014
Dear Kentwoolgar,
Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites, Newark Liberty.
I can only apologize that your guestroom had an odor of cigarettes. This is completely unacceptable and I will be bringing this issue up with our Housekeeping team to ensure they identify and remove any odor before a guest enters the room. We take guestroom cleanliness and repair very seriously and work hard to ensure a problem free experience for each of our guests; with that being said, admittedly, we sometimes fall short.
I apologize again for any inconvenience created by the issue that you encountered.
We are certainly glad to know that your enjoyed other aspects of your recent stay, and we look forward to welcoming you back in the future!


Regards,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Newark Liberty International Airport

Property: SpringHill Suites Newark Liberty International Airport
Address: 652 US Highway 1 and 9 South, Newark, NJ 07114
Region: United States > New Jersey > Newark
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Newark
#4 Romantic Hotel in Newark
#5 Business Hotel in Newark
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Newark Liberty International Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Travelers looking for Newark Airport hotels that are convenient, comfortable, and enjoyable choose SpringHill Suites by Marriott Newark Liberty International Airport. Our Newark International Airport hotel's accommodations and public spaces are thoughtfully appointed with a range of useful and beautiful amenities. We are an all-suite hotel that provides everything a business or leisure traveler needs for a pleasant stay in Newark, including spacious accommodations with free Wi-Fi, a flat-screen TV, a sofa bed, plush bedding, and a kitchenette. Our hotel's extra perks include a free daily breakfast buffet, a complimentary airport shuttle, and an indoor heated pool. Our location as a Newark International Airport hotel is ideal. We sit close to the airport, Prudential Center, NYC attractions, and Cape Liberty Cruise Port. ... more   less 
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Also Known As:
Springhill Suites Newark Liberty International Airport Hotel Newark
Newark Springhill Suites

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