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Ramada Plaza Newark Liberty International Airport
Ranked #10 of 16 Hotels in Newark
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1,170 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
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Boyertown, Pennsylvania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2014

May 2014- I stayed at hotel while in town for business. It is a very nice hotel-BUT....when I arrived, I was surprised to see that it cost me over $15.00 per night plus tax just to park in their parking lot, then after check in- I found no towels in room and toilet didn't flush. Went to front desk and someone delivered towels mad fixed toilet. Next day after working all day, I returned at 6:00pm to find that room still wasn't made and fresh towels in bathroom. Housekeeping arrived approx 6:30. The next day I had no hot water for shower. After cold shower and check out, I told front desk and was informed that heater was broke again. I did not receive any apology or comp or anything. On top of it, I needed a receipt rom the 37.00 parking to turn in for expenses and was told that I needed to contact Expedia for receipts. Like I stated, nice looking hotel- but not a pleasant stay.

Room Tip: Go elsewhere
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  • Stayed May 2014, travelled on business
    • Value
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Helpful?
1 Thank BarryMayberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ernst2013, General Manager at Ramada Plaza Newark Liberty International Airport, responded to this review, 24 June 2014
Thank you for choosing The Ramada Plaza Newark Airport.

Thank you for your review, we appreciate your business. Our Facility has different offerings than other hotels at Newark Airport. We offer the best value in the market, unfortunately all EWR hotels charge for parking. Our parking fees are the lowest . Please feel free to reach out to me.

Thank you,

Ernst Gaston
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Maria, CA
Level Contributor
5 reviews
5 hotel reviews
Reviewed 10 June 2014

We stayed here after being stuck overnight by delayed flight on United. United gave us a voucher to stay here until our 6am flight the next morning. To get to the hotel we had to take a bus to P4 and then wait for the shuttle. When we arrived there was plenty of front desk staff to check us in, took less than five minutes to get room key. We went to the bar/restaurant to get something to eat and watch the end of the game. The bar staff was very friendly and sympathetic to our long day of traveling. The food was good. It was nice to have good customer service after the horrible customer service we had experienced all day traveling.
The room was ok, door didn't close tight, bathroom could have been cleaner but overall ok. Not my first choice in a hotel but was good enough for the 5 hours we were there. We took the 4am shuttle back to the airport and we were there in plenty of time for our 6am flight, but then again we did not have any luggage as it was being held by the airline.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanineCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ernst2013, General Manager at Ramada Plaza Newark Liberty International Airport, responded to this review, 11 June 2014
Thank you for choosing The Ramada Plaza Newark Airport.

Thank you very much for your review. I am sorry to hear your room was not clean properly. We take great pride in our cleanliness standard and our housekeeping team does a great job to get the rooms guest ready. I apologize for the disconnect. We appreciate your feedback and hope to see you soon.

Thank you,

Ernst Gaston
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Newark Liberty International Airport

Property: Ramada Plaza Newark Liberty International Airport
Address: 160A Frontage Road, Newark, NJ 07114
Phone Number:
Region: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 16 Hotels in Newark
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Plaza Newark Liberty International Airport 3*
Number of rooms: 410
Official Description (provided by the hotel):
Whether you are planning a big-city weekend getaway or simply connecting to a global destination, stay at our Ramada Plaza Newark Liberty International Airport hotel near Cape Liberty Cruise Port. Our close proximity to Newark International Airport (EWR) and convenient location off I-78 and Route 1 make our hotel in Newark an ideal home base for exploring New York City and the world. We offer parking for a nominal fee and free airport shuttle service to Newark Liberty International Airport (EWR). All of our rooms offer, Free WiFi, coffee and coffee makers, irons/ironing boards, mini- refrigerators, Ramada Plaza branded amenities, daily housekeeping, Kids 17 and under stay free with an adult at our Newark, NJ, hotel. The Prudential Center is nearby our hotel and there, you can cheer on the New Jersey Devils in action. Climb aboard a harbor cruise ship at Cape Liberty Cruise Port, or see the best in classical music, dance, rock and country acts at New Jersey Performing Arts Center. New York City, with world-famous attractions like Times Square, the Statue of Liberty and the Empire State Building, is a short drive from our hotel. ... more   less 
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Also Known As:
Holiday Inn Newark
Newark Holiday Inn

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