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“Worst Staff in Wildwood”

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Matador Oceanfront Resort
Ranked #5 of 41 Hotels in North Wildwood
Certificate of Excellence
Reviewed 15 July 2010

I was looking forward to staying at the matador because of the good reviews that it recieved on this site. How I was mistaken. I should have know by my first telephone call that it would be a mistake to stay here. The woman answering the phone was extremely rude and could not answer any questions that I had. At one point I was put on hold for 20 minutes while she 'found out' an answer to one of my questions. Lucky for me another employee picked up and I was finally able to finish booking my stay. I guess it would have been luckier if i would have been disconnected.

When I checked in the staff was rude and definately gave the impression that they were in control that they would throw you out the first chance that they could.

I would never recommend this hotel to anyone.

  • Stayed: June 2010, travelled as a couple
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7  Thank bigbillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 - 196 of 224 reviews

Reviewed 13 July 2010

I chose this place due to it's location next to the boardwalk, but NOT behind the boardwalk like a lot of the other motels. It was perfect! The room was clean and neat. The staff was accomodating to the point that we arrived late due to a softball game they held our room and left us in at close midnight!! The pool was super clean and the grill area was very nice. The views from our third floor room were nice and from the 4th floor sun deck was SUPER! We could be at the water front or the boards in less than 5 minutes. The rooms were just the right price for a family! We would definitely stay here again...over and over...no need to look for any other place in Wildwood!! Thank you for a great vacation!!

  • Stayed: June 2010, travelled with family
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Thank penny864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2010

i have stayed in many hotels in wildwood over the years and this is by far the best. great owners, polite and caring staff, very clean. close to everything. don"t waste your time looking anyware else.

  • Stayed: June 2010, travelled with family
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Thank relaxtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2010

We stayed Memorial weekend 2010 with 2 adults and 2 children under 3. The room was very big with plenty of room for all of us comfortably. It was one of the cleanest motels i have stayed at in wildwood. The location is also great, it is right at the beginning of the boardwalk in north wildwood and right on the beach. there is a playground for the children and a good sized pool. The only downfall was the tile floor in the living room area. It was slippery and i would have just preferred carpet with 2 young children. Also the room echoed. But besides that, the staff was super friendly and it was a nice place to stay. I would def stay here again.

  • Stayed: May 2010, travelled with family
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Thank nicol1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2010

If you are looking for a fun, clean, friendly, family oriented and still affordable hotel, the Matador in Wildwood NJ is definitely worth visiting. In addition to the great service and staff, the location and convenience is unsurpassed. The Matador is literally a hop, skip and jump away from the famous Wildwood Arch at the very beginning of the boardwalk at 16th Street. The ocean is about a 1/4mile walk from the hotel and there are plenty of local markets right around the corner on Surf Ave if you need to pick up a few groceries to stock in the full size refrig. They recently ungraded to Central Airconditioning in the units and the pool and spa have a beautiful new facade!

My family and I have been coming to this hotel for over 6 years in a row every June and will continue to do so.

  • Stayed: June 2010, travelled with family
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Thank TrippinSillies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2010

We normally go to Ocean City and planned this trip with friends as a get-away weekend. While I am not a huge fan of Wildwood ( and still am not) the kids had a BLAST! It's in a perfect location-right ON the beach with a POOL and a PLAYGROUND right in front of the hotel. ROoms were clean. Service was excellent. Staff was friendly. The weather was terrible and we still had a good time. You can tell the staff/owners really enjoy what they do. From the moment I booked the trip several months ago, they were nothing but professional, both over the phone and in-person when we arrived. Now the kids want nothing to do with Ocean City (" BUt MOM, Wildwood has more rides!!!!!")!!

  • Stayed: May 2010, travelled with family
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Thank creative612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2010

If you are looking for a place that prides itself on family fun, its the right place to be. You walk up the ramp and you are on the boardwalk. You sit on the deck at night and you are on a soothing vacation. Its that type of place that lends itself to what you make of it. the rooms are clean and the care for the hotel decks and pool are great. There is always someone sweeping and doing chores. If you need something, you call. There has never been a time whne you wait too long for anything. Maintenance and often the owners will run up to your room and do what they can to help. The really do care if your vacation is a pleasant one. On any day you will find the owners grandchildren or son walking around. There is always someone present. Its family owned and OPERATED. Just owning a place doesnt matter if you dont spend the time and monitor the facility. they do and believe me, even if something gets past them, it gets fixed as soon as they hear about it.
We go year after year and there is always a big smile and a great hello. The Matador may not have a spa or restaurant bar with umbrella drinks, but its a place that becomes familar, like a home away from home for all its guests. Now if you are a true NJ shore vacationer, thats what you truly want. Kick off your sandy shoes and relax, have fun or do whatever. The Matador offfers the warmth of family vacation. Quinn's

  • Stayed: July 2009, travelled with family
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Thank vacation7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Matador Oceanfront Resort

Address: 16th and the Beach, 511 East 16th Avenue, North Wildwood, NJ 08260
Phone Number:
Region: United States > New Jersey > Jersey Shore > Cape May County > North Wildwood
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in North Wildwood
#4 On the Beach Hotel in North Wildwood
#7 Family Hotel in North Wildwood
Price Range: £147 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Matador Oceanfront Resort 2*
Number of rooms: 62
Official Description (provided by the hotel):
Family-owned and operated for more than 40 years, the Matador Oceanfront Resort is one of the most renowned North Wildwood NJ hotels located directly on the beach and boardwalk. Affordable rates for family vacations. Rooms, suites, vacation rentals. Hotel rates and specials available. Our hotel is on the beach, ocean and the boardwalk in North Wildwood NJ. ... more   less 
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Also Known As:
Matador Oceanfront Hotel North Wildwood
Matador Oceanfront Motel

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