Usually staying at the port o call , my friend who had never been, reserched the area and found this . While the suites themselves were sooo spacious and clean, the staff was appalling. Waited four hours to check in because the front desk clerk had made an innocent mistake. Once another clerk corrected the mistake, on our merry way we went to start fresh. With our kids in tow we made our way to the parkinglot to find there was no parking. Went back to desk which is btw at another hotel and told the clerk, when who looked to be a manager came and basically called me a liar. Once not having to deal with the staff we enjoyed our stay and loved the room itself. In this case id deal with the terrible staff for the wonderful room.
- Official Description (provided by the hotel):
- Looking for a relaxing family vacation by the beach? Ebb Tide Suites feature private balconies and convenient undercover parking. An elevator, guest laundry, full kitchens in each apartment and swimming pool privileges at the adjacent Impala island Inn make Ebb Tide Suites a winning place for every member of the family. Activities close to our apartments include sailing and kayaking, boat rides, jet ski rentals, surfing, bicycling, golf, arcades and a variety of amusement parks. ... more less