Spent Labor Day weekend at this hotel with our 2 grown children. Although the hotel has been renovated and looks nice, the innkeepers need to treat their guests with a more welcoming and warm attitude. Our room was lovely looking but the air conditioning was not working in the part of the suite where our kids were sleeping (and it was very hot). After discussing the issue with the innkeeper, he knocked on our door a short time later and told us "my wife and I discussed it, we think you won't be happy here, we are going to refund your money and you can go somewhere else!!!" and walked out of our room. We were shocked by the inappropriateness of his reaction. Where were we going to go on Labor Day weekend at this point! We were so looking forward to our family time together, we decided to stay. A while later, the daughter came to our room with a fan and apologized for her father's behavior, but the damage was done!
We made the best of the weekend. It is unfortunate because the hotel is right at the beach, we had an ocean view from our room. We would never go back there nor would we recommend this hotel to anyone, find another place. By the way, the beach does not open on Sunday before 12:30, big drawback to this town. The towns close by would be a better choice if you want to get on the beach earlier on Sunday.
- Also Known As:
- Laingdon Hotel Ocean Grove, New Jersey