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“Surprisingly quiet”

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Comfort Inn & Suites Paramus
Ranked #2 of 5 Hotels in Paramus
Certificate of Excellence
Saratoga Springs, New York
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Surprisingly quiet”
4 of 5 bubbles Reviewed 6 April 2014

My wife and I stayed at the Comfort Inn & Suites in Paramus, NJ while attending a wedding reception in a nearby town. At first ....we worried that the hotel would be noisy since it is sandwiched like a wedge of cheese between the Garden State Parkway and busy Rt 17....but amazingly,,,it turned out that it was super quiet inside the rooms . Also...the free breakfast was pretty good with a wide offering of food and drink.
While it may not be much to look at from the outside...the hotel was clean and updated on
the inside. Overall...a good value if you are passing through the Paramus, NJ area.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aufzug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 reviews from our community

Traveller rating
    144
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    25
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
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  • French first
  • German first
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  • Spanish first
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English first
Chicopee,Ma.
Level Contributor
322 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 bubbles Reviewed 1 April 2014 via mobile

I stayed for 1 night at this hotel. I called directly to the hotel about a Trip Advisor discount and was accommodated, no problem. I arrived early and again no problem and check in was fast and friendly. The room was on the first floor just down the hall from the front desk, non smoking. An earlier reviewer mentioned the smell of smoke, I have a very sensitive smeller, but did not smell any smoke, anywhere, in fact there was a cleaning person cleaning in the hallways. The room was clean, spacious, with modern amentities . Free wifi, free breakfast with many choices. You can't go wrong with this one.......great job Comfort Suites!

Stayed March 2014, travelled as a couple
Helpful?
Thank paulabc2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Cloud, Florida
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 26 March 2014 via mobile

This hotel has smoking rooms mixed in with non smoking rooms therefore, they all smell like smoke. As soon as we walked in the lobby I even asked the clerk if there were people smoking in the room adjacent to the lobby. The towels and sheets smell like an ashtray! If your a non smoker do not stay in this hotel! The entire building smells of awful cigarette smoke! We planned to stay two nights but left after the first. I stayed at this property two years ago and it was nice as to why we came back, the smoking is a huge factor and will never return. Not everyone wants to smoke five packs of cigarettes in their sleep!

Stayed March 2014
Helpful?
2 Thank 6campers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rewldrgroup, General Manager at Comfort Inn & Suites Paramus, responded to this review, 27 March 2014
Dear Guest,
I find it very troubling that you would turn to a public medium to harm a business simply because you are looking for a free stay, and use blackmail to do so. As I mentioned yesterday during our conversation, blackmail simply is not to work, its unethical and simply wont be put up with. Telling the staff you will write a negative review to obtain a free stay will not be tolerated (im using your exact words).

When you checked out yesterday, the story of the issues with your stay continuously changed to the point where it became simply not believable (especially that the same identical issues would happen in two separate rooms on different sides of the building, with NO ONE else filing the same complaint). Doing our due diligence, we checked into the issues and found everything to be in order and top quality for our guests as many Trip Advisor reviewers have found.

We simply will not put up (as other hotels should not) with such behavior. Our staff works very hard to make sure our guests enjoy their stay and what you have written here is can impact the livelihood of many people (as some readers may actually believe you). This may work at other hotels you stay, but not here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turin, Piemonte, Italy
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 March 2014

A very convenient place to sleep in, shop at the near shopping centers and visit New York City. We were the last August and the place was very quiet, clean, with nice breakfast included. We used it as a "base camp" for visiting New York City, leaving early in the morning, coming back late in the evening.

A special mention to the night manager, of which unfortunately I have forgotten the name, that was in charge during our stay (19-22 August 2013), for his kindness and care of customers (that is, us).

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mario B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarksburg, Maryland
2 reviews
5 of 5 bubbles Reviewed 17 March 2014

Even if this hotel were mediocre (which it most definitely is not), I probably would rate the property a 4 or 5 just based on my interaction with the night clerk, Norman, at my check-in. I arrived very late with my nerves on edge. Within just a few minutes, Norman calmed me down, gave me some needed directional advice, and checked me in with a calming (even kindly), professional manner. It was much appreciated. Later, when I returned with my family and bags, I saw him with cloth in hand cleaning the desk and lobby tables. Reassuring to know that dedicated, caring workers like him still exist.
The property itself was great. Nice rooms in fine shape. The free breakfast was more than adequate with frequently freshened scrambled eggs, crispy bacon, hot waffles, and much more.
I highly recommend this hotel

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pablo227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Attleboro, Massachusetts
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

I made a reservation at Comfort Suites for 03/02/14 for one night so that I could attend the wake of a former classmate from Glen Rock, NJ. Unfortunately, because of a snow storm, I was forced to cancel the reservation so I never stayed there. But they have an exceptionally kind and smart man at the front desk named Alan Vasquez. He was courteous, sympathetic over the loss of my friend and told me I was eligible for a bereavement discount. I'd never heard of a bereavement discount at a hotel, and have since learned these policies are not ubiquitous in the hospitality industry. But Comfort Suites does have one. So while I can't speak to the creature comforts this hotel offers, I can tell you it's operated by real human beings with big hearts. So ask for Alan when you check in and tell him a grateful Massachusetts woman sends him her best.

Stayed February 2014, travelled with friends
Helpful?
Thank Flo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staten Island, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

My story is I got stuck at work and couldn't commute home. While all the websites like expedia, price line etc. tried to rip me off, the only people willing to understand my situation was the hotel itself. DO NOT BOOK THROUGH 3RD PARTIES CALL THE HOTEL. The staff is AMAZING!!! and I hope the owners read these reviews.. I never remembered anyones names at a hotel I have stayed in and I have stayed at ridiculously expensive corporate paid hotels.. if your lucky you will have Sassy on the phone when you book and Alan at the desk when you come in, they both are the best. Alan is not only extremely helpful and willing to accommodate any need you have he is also very professional, smart, friendly, polite, and respectful which is just rare to find. As a person coming from NY alot of times I don't feel welcome and this is why I felt is was necessary to write such a review. La qunita and the Marriot offered me similar prices meanwhile they were less stars and their staff was not willing to even listen to why I was staying over, so I took a chance since this was closer, and I'm SOOOO happy I did and will be staying here ANY TIME I am forced to stay over. PS Free breakfast, wifi, parking, red lobster in the parking lot, as well as a dunkin donuts in the next parking lot. Can you say SCORE?

Room Tip: Stay on first floor
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kristy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Paramus

Property: Comfort Inn & Suites Paramus
Address: 211 Rt. 17, Paramus, NJ 07652
Phone Number:
Region: United States > New Jersey > Paramus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Paramus
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Comfort Inn & Suites Paramus 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Inn & Suites Paramus Nj Hotel Paramus
Comfort Inn And Suites Paramus Nj
Comfort Inn Hotel Paramus
Comfort Inn Paramus
Paramus Comfort Inn

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