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“Warm Welcome : Room Attention Needed” 3 of 5 bubbles
Review of Fairfield Inn & Suites Parsippany

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Fairfield Inn & Suites Parsippany
Ranked #7 of 16 Hotels in Parsippany
Certificate of Excellence
New York City, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Warm Welcome : Room Attention Needed”
3 of 5 bubbles Reviewed 6 November 2013

I checked in to a very friendly front desk clerk. She located my reservation and within minutes, I had my key in hand. Several people were in front of me and she did the same for them too. She was a pro, and friendly.

The hotel was clean in the lobby and had a pleasant aroma.

The room was also found tidy and relatively clean. Clean to the point that the sheets were crisp, towels folded and surfaces spotless. However, the carpet was dingy and the upholstery was worn with some mild stains.

I review hotels based on what I expect. I do not expect a 2.5 star to be a 5 star, but this is still unacceptable. I would stay here again last minute, but wouldn't sit down or walk around without my shoes on.

The management staff has done an excellent job with what they have to work with, but the owners/executives could allocate additional funds for capital improvements.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MJP25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, 20 November 2013
MJP25,
Thank you for writing a review. It's great to hear our staff was friendly and efficient during your stay. We appreciate your feedback and sincerely apologize for the areas we fell short of exceeding your expectations. Your valuable comments are of great importance to us as we continually strive to improve our guest satisfaction. We hope to have an opportunity to provide a more positive stay in the future. Thank you again for writing.

Sincerely,
Miguel Colon, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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208 reviews from our community

Traveller rating
    63
    82
    38
    17
    8
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Kent, New York, United States
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

We were just there on the 18th, and David checked us in. He was friendly, helpful, and conscientious. He was attentive to our questions and needs. There was a young lady who also worked that evening who also was pleasant. She printed out maps for us later that evening. The bed was comfortable and the breakfast was nice. Even the gentleman working the breakfast was friendly. You can not beat the service here.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tammie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, 4 November 2013
Tammie G,
Thank you for sharing feedback from your experience with us at Fairfield Inn & Suites Parsippany. It's fantastic to hear that our friendly service and comfortable accommodations made for an enjoyable stay. I'll be certain to recognize David with a special commendation for his outstanding service. We're happy to have had you as our guest, and we hope you'll visit again soon. Thanks again for writing.

Sincerely,
Miguel Colon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Florida
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 October 2013

When in NJ we always stay at this hotel. We have never had a bad experience. The reception desk always has cheerful, informative, helpful staff. The breakfast is a little more than usual for being free and we are always warmly greeted each morning. The room was clean, the towels thick, and the shower refreshing. The beds and pillows are as comfortable as any we have encountered on our travels. We never heard any noise from fellow travelers or any road noise from our room, which resulted in 2 blissful nights sleep. We were attending a class reunion this time as well as visiting old friends which makes the location an easy drive to wherever we were going.

Room Tip: We always ask if our room is near or in the middle of a group. This only happened to us once, not at...
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carol J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, 9 October 2013
Carol J,
We appreciate your review and continued patronage with us at Fairfield Inn & Suites Parsippany. It's fantastic to hear we consistently deliver friendly service and clean accommodations that make for a comfortable stay. Please continue to make Fairfield Inn & Suites Parsippany your number one choice hotel in New Jersey. We hope to welcome you back again soon. Thank you once again for writing.

Kind regards,
Miguel Colon, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
4 of 5 bubbles Reviewed 4 October 2013

It is all about the people! If it weren't for David and Vicki at the front desk, this would have been an ordinary stay at a clean but unremarkable hotel. Their kindness, warmth and accessibility turned a fortnight into a pleasure. Great individuals!

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, 9 October 2013
Mary K,
Thank you for taking a moment to share feedback on your experience at Fairfield Inn & Suites Parsippany. Your praise regarding our staff member's kindness, warmth and accessibility highlights our core objective in making every stay an exceptional one. I'll be certain to recognize both David and Vicki with special commendations for their warm hospitality and excellence in service. We enjoyed having you as our guest, and we hope to welcome you back again soon. Thank you once again for writing.

Sincerely,
Miguel Colon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

The hotel LOOKS like a normal Fairfield Marriott, but the people that work there make this place awesome. From the cleaning staff, to the wonderful lady making breakfast every morning, the staff is a joy. Two of the superstars there are David and Victoria at the front desk. I stayed there for over two weeks with work and they made it a great time and an amazing place to stay.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PhilRitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, 9 October 2013
PhilRitz,
I'm happy to hear of your pleasant stay, as well as your appreciation of our wonderful staff at Fairfield Inn & Suites Parsippany. We work hard on offering excellent customer service by having a team of genuine and dedicated associates. I look forward to sharing your complimentary feedback with our team, and I will be certain to recognize David and Victoria with special commendations for their outstanding service. Thank you again for writing. We hope to extend our hospitality to you again in the near future.

Sincerely,
Miguel Colon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Apex, North Carolina
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

Good, clean rooms and very helpful staff. The internet connection in the room was good. Their morning breakfast was nice. They have a shuttle that seems to cover a good area around. That was very useful as I didn't have a car there.
If you do have a car there seem to be some restaurants nearby as well.

  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tripfan2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, 5 October 2013
tripfan2010,
Thank you for sharing feedback on your experience at Fairfield Inn & Suites Parsippany. It’s great to hear our clean accommodations, helpful staff, and complimentary services made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thanks again for writing

Sincerely,
Miguel Colon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed 25 September 2013

This is a good area for hotels because of the huge volume of corporate business so the older hotels don't renovate as frequently. The Parsippany Hilton is also in this category. This Fairfield has a great staff and no complaints about breakfast area or lobby. Because it is an older property the walls are thinner than most. Housekeeping does a good job but rooms are a bit dated when you look at the details. The toilet seat had been coated with something like vinyl that was peeling and it was loose. So it's an ok place to stay, I would again if I needed to. I would check the rates on the new Hilton Garden Inn Parsippany North just down the road first though.

Room Tip: Stay away from the road on the back of the building
See more room tips
  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FL450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review, 30 September 2013
FL450,

Thank you for sharing your experience with us. We appreciate your feedback on both positive comments and opportunities for improvement. We’re pleased to hear you enjoyed your stay and our local area. We look forward to the opportunity to have you as our guest again.

Sincerely,

Miguel Colon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Parsippany

Property: Fairfield Inn & Suites Parsippany
Address: 3535 US Highway 46, Parsippany, NJ 07054-1056
Region: United States > New Jersey > Morris County > Parsippany
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Parsippany
#8 Business Hotel in Parsippany
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites Parsippany 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites Parsippany hotel located in the heart of Parsippany, NJ. We offer the modern decor, excellent service and terrific amenities that you have come to expect from a Marriott hotel. Our renovated guest rooms feature thoughtful amenities like free wireless high speed internet, free local calls and large work desk. Our suites offer separate spaces for work and rest. Revive daily with our free deluxe continental buffet at this Parsippany, NJ hotel. Keep your healthy routine in our on-site fitness center. Stay connected with our Business Center and free Wi-Fi throughout the hotel. A great location, the Fairfield Inn & Suites Parsippany hotel, ideally located off of Route 46 East, is convenient to New York City, Whippany NJ, Newark Airport, and the Meadowlands Sports Complex. One of the friendliest among Parsippany hotels, the Fairfield Inn & Suites looks forward to providing you the hospitality you deserve! ... more   less 
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Also Known As:
Fairfield Inn And Suites Parsippany
Fairfield Inn & Suites Parsippany Hotel Parsippany
Fairfield Inn Parsippany
Fairfield Parsippany
Fairfield Inn Hotel Parsippany
Parsippany Fairfield Inn

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