Spent two nights at the crowne and like be the hotel. Rooms were great, front desk was awesome but the service in the lounge was awful. First night very understaffed but I can wait but the rude attitude was awful. So maybe a bad night, right? Nope. Night two not as busy and had to wait 10 minutes before I could have a beer at the bar. Then I decided to have a second and jaf to ask again. The bartender complained and didn't smile once. What a shame. Great hotel and bad rude service at the bar.I have been a hotel GM for 15 years so I am very understanding of challenges and would usually just mention something like this to a manager but I don't think it would change for the guest. Like I said great hotel just awful lounge service. I guess I should add that for two nights I sat and listened to other guests complain under their breath as well. What a shame.
- Official Description (provided by the hotel):
- Nestled on 27 acres of beautiful wooded grounds with an idyllic lakefront and minutes from Princeton University, the newly opened Crowne Plaza Princeton offers first-class service and a wealth of amenities. Situated halfway between New York and Philadelphia, this Princeton, NJ, hotel is the ideal venue to enjoy a relaxing and productive business retreat or meeting and is within easy access of many Fortune 500 companies as well as a host of attractions, making this Princeton hotel a premier choice for all travelers. This smoke-free hotel boasts many amenities, including a heated indoor pool and whirlpool where guests can relax after a productive day. Those who like to stay fit have an array of options and can enjoy a workout in the expansive fitness center or a morning run on the scenic jogging paths. The Forrestal Grille offers casual dining in a comfortable environment. Flight, martini and wine lounge is Princeton's coolest lounge. Each of the 291 smoke-free guest rooms has many thoughtful features and most of the guest rooms offer beautiful views of the serene, campus-like setting. Guests can work productively at the spacious work station and benefit from complimentary Wi-Fi and when it is time to relax, enjoy the Crowne Plaza Sleep Advantage(R) program. This Plainsboro hotel features an IACC-approved conference center with 54 conference rooms and 37,000 square feet of meeting space, including a 360-seat amphitheater. ... more less
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- Also Known As:
- Wyndham Princeton Forrestal Hotel Plainsboro
- Wyndham Plainsboro
- Plainsboro Wyndham