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“not really worth the price”

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White Sands Oceanfront Resort & Spa
Conyngham, Pennsylvania
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“not really worth the price”
Reviewed 24 July 2014

thought ocean view meant on the beach. It meant at least a block away with tiny site of ocean between bldngs. balcony is extremely small. Pool was nice but had to walk a block to it. room was clean but you could hear neighbors fairly well. Location to ocean only one block

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Carrie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review, 25 July 2014
I do not believe this review was from a true guest of the White Sands. Our facility is located on Ocean Avenue, and certainly not one block away. Also, we have one indoor pool, and two outdoor pools that are right there on the Ocean. It is not a "block away". Maybe they are confusing us with another facility. Also, our prices are right in the same ball park and in some cases less than other true "Hotel's" in Ocean and Monmouth counties. We offer 3 pools plus a baby wading pool, free parking, free access to the beach, and a fitness center. On promises we have two convenience stores, the Sea Spa and Salon, Ice Cream shop Banquet facilities, a restaurant for breakfast, lunch and dinner and a full service Lounge. When you come to the White Sands you receive a quality stay and a clean safe establishment.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
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English first
West Orange, New Jersey
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 July 2014

The White Sands "Resort and Spa" has improved much since Hurricane Sandy in the room renovations. I was pleasantly surprised to see the much needed upgrades in the mattresses, decor and the cleanliness of the rooms however, the service has not changed. I asked at the front desk to deliver towels to our room at 11:30 am and only received them after calling again at 5:30 pm. The only restaurant, " The Firefly" is run by an outside restaurant by the same name which was formerly in Manasquan. the breakfast we were served was terrible. we waited a total of 1 and 1/2 hours for breakfast! after the 1st 1/2 hour i asked another waitress if she could find out where our food was or should we be re-ordering from the lundh menu, and her reply was, I not your waitress...but I'll go ask". the pancakes and waffles were cold and hard, i was served a "fresh fruit" platter that was anything but fresh, an untoasted cold dried out english muffin, and my daughter ordered a waffle with bananas that were black! the coffee and bacon were ok. don't eat there. I did get a hair cut and color at the salon that is not run by the hotel and they did a lovely job. i'd go back when in the area.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank happy01124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review, 25 July 2014
Thank you for recognizing how much we have accomplished after Sandy pretty much tore through our place. We work very hard to keep a quality place with quality amenities. We offer a lot more amenities than your average motel and are comparably priced to the other Hotels north and south of us. This is our first complaint regarding housekeeping not being attentive or our staff not being accommodating. I apologize that you had to wait for your towels. I will speak to the housekeeping manager to make sure that does not happen again. The Sea Spa and Salon is a White Sands property. I am so glad you enjoyed your spa service. I do hope to see you again!
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New Jersey, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 July 2014

My family has been going to The White Sands for years. Their facility is beautiful and well maintained, and they are very conveniently located near the boardwalk, but not so close that it is distracting or uncomfortable.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review, 25 July 2014
Thank you for taking the time to review our Hotel. It is nice to hear that we meet your expectations year after year. We will look forward to seeing you again!
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Trenton, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

We are a family of 5 and stayed for 3 nights. The children are 8, 4, and 2, and we were concerned that we would be crowded in a single room. The room was just the right size with 2 big beds and a nice pull out sofa bed. The only issue is when you used the sofa bed, you couldn't really get through to the balcony as the corner of the bed touched the corner of the sofa bed. Additionally, even though the description of the room stated the room had an ocean view, we could only really see it from the hallway outside of our room or if you leaned over the balcony - not a big deal because the resort is right on the beach anyway. The balcony was on the smaller side (room for 2 adults) and we really didn't use it. The fridge was great as we were able to store snacks and drinks. We didn't use the microwave, but that was a nice option. The maids did a nice job cleaning the room, and the bedding was clean. The option of 2 outdoor pools was great as the one pool had a bigger area that was shallow, perfect for the 2 year old. There was also a tiny pool (1 - 2 ft. deep) that I thought was a hot tub, but was actually a little baby pool. My 2 and 4-year-olds enjoyed this as well. The highlight of the resort is the Firefly restaurant. The restaurant had opened only 2 weeks before we got there, and it was obvious they were still training new people and figuring out logistics. Although the food took way too long to arrive, it was worth the wait. Having the restaurant on site is a great convenience for breakfast, lunch, and dinner as you don't have to get 3 kids in and out of the car to go out to eat. The food was expensive in our opinion. We probably averaged about $75 per meal for our family of five ($225 per day just on food!), but it was definitely worth every penny. The manager, Mark, was super awesome and accommodating and am confident that he will have that restaurant running top notch in no time. The servers were all nice and professional, and you could definitely tell the experienced servers from the newbies. Direct access to the beach was great, it was close enough that I felt comfortable allowing my oldest to run back to the room by herself to go to the BR. We were within walking distance of the boardwalk (rides, arcade, etc.), which was also super convenient as Point Pleasant pretty much rapes you with parking fees everywhere! Overall, although a bit expensive all around, the experience was very positive and we would definitely return.

Room Tip: Save your money and get the cheapest room available, it won't impact your stay at all.
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Adam Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review, 24 July 2014
Thank you so much for taking the time to review our Hotel. We try very hard to create the perfect Jersey Shore experience. We will definitely look forward to seeing you again! :)
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2014

Stayed the weekend with my family of four.. They have two locations we stayed at the hotel part across the street.. Great location,clean and staff was friendly! Beach passes included in stAy.. Indoor and outdoor Pools are nice You could walk to the boardwalk but it's a bit of a walk.. Kids had a blast and we will definetly go back!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lkomo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review, 24 July 2014
OH! I am so glad you enjoyed your stay! Please do return!!
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Union City, California
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

Room was clean. Just enough room for two queen size beds and a hide-abed. Bathroom was clean although the toilet was best made for a midget. No free wi-fi. Two pools and a childs pool. Cafe on the property. Overall a nice hotel but a little over priced I believe because of the location

Room Tip: with the price of the room you would think wi-fi was included. Not the case. Big disappointment in t...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank PDaddy1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review, 24 July 2014
We are located right along the Atlantic, just a block and a half away from the beginning of the boardwalk. You did stay in one of our more expensive room styles. This room sleeps 6 people, has a refrigerator, microwave, kitchenette with either an Ocean view or Pool view. I am glad you found my rooms clean and well appointed. We do have different room rates for different room styles that may suite your needs better. I hope you will give the White Sands another try.
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Hamilton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

We had wonderful stay at the White Sands. The private beach and multiple pools are very convenient and family oriented. The rooms were wonderful and the staff was friendly and helpful. We will likely come back! While the rates are pricey, we found it well worth the price! The boardwalk was an easy walk with an amusement park and multiple restaurants in addition to "boardwalk food".

Room Tip: The motel side is right on the beach with easy pool access. I'd recommend the motel style rooms...
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank JenKHG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review, 24 July 2014
Thank you for taking the time to write such a nice review. I am glad you enjoyed our facilities. Please DO return soon. :)
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Additional Information about White Sands Oceanfront Resort & Spa

Property: White Sands Oceanfront Resort & Spa
Address: 1205 Ocean Ave, Point Pleasant Beach, NJ 08742-3349
Phone Number:
Region: United States > New Jersey > Jersey Shore > Point Pleasant Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Point Pleasant Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — White Sands Oceanfront Resort & Spa 3*
Number of rooms: 122
Official Description (provided by the hotel):
Conveniently along the New Jersey Shore. Our Resort is set on a beautiful, private stretch on Point Pleasant Beach. Our Hotel Spa is steps away located across the street; both are just minutes away from many shore attractions. Enjoy all the comforts of home with the added amenities of a full service spa, a state-of-the-art gym, a heated indoor pool and more! Run your meeting efficiently in the comfort of our fully-equipped conference room. After a full day of meetings, any business traveler will feel at home with access to our gym, spa and swimming facilities. Our banquet facilities provide the perfect backdrop for your wedding or special occasion. ... more   less 
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Also Known As:
White Sands Oceanfront Resort And Spa
White Sands Oceanfront Hotel Point Pleasant Beach
White Sands Hotel Point Pleasant Nj

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