Hotel was flooded in the heavy August rains with the higest flood level ever: about 3 1/2 - 4 ft in the ground floor. We were there for a reunion so I did not choose the place and would have preferred someplace else. They had just reopened 2 weeks before and were still replacing carpet and making repairs on the 1st floor; no rooms were usuable on the 1st floor, only the 2nd floor. There is not an elevator for general use although you can use what appears to be a luggage elevator but it is very small: 1 person with luggage or maybe 2 people depending on your sizes; but you still have to negotiate some stairs to get to the rooms There was 1 bullb missing from a lamp and 2 others did not work in the outlets they were connected to, the refirgerator had no power, plus neither of the 2 phones worked all possibly due to the flooding. It took 3 hours for the 'maintenance' man to get it all working. Particularly troubling was he started to break off the grounding pin for a 3 pin plug so it could be put into a 2 pin outlet, before I told him "NO"-he ended up using a 2 outlet to 6 outlet adaptor. We had a suite and both LCD TV's did work as did the WiFi. The smoking rooms are at the far end of the hall but smoke odors 'filtered' into the non-smoking rooms and areas, after 2 days and nights all our clothes smelled of smoke. The towels are cleaned on site but also had a slight cigarette smoke odor, more so when dampened after use. On the plus side the beds were comfortable.
Access from NJ rte 23 is on the northbound side so if you are southbound, or returning to the hotel from the north you have to go another ~1/2 mile to a controlled turnaround point in order to access from the northbound side. Similar for leaving if you want to go southbound.
- Official Description (provided by the hotel):
- Elegant, Unique, Inviting - Experience the New Best Western Regency House. Surrounded by acres of tranquility, this full service hotel offers over 14,000 sq. Ft of meeting and banquet space providing the most modern facility and latest amenities. The hotel guestrooms with 32" flat panel TV, Micro-fridge, Alarm clock with CD player/ipod compatible, and Sealy Posturepedic pillow-top bedding in every guestroom; Swimming pool, Fitness center, Business center and Complimentary Hot and Cold breakfast are just our "Standards." ... more less
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