Was there last week and the staff could not have been nicer or more professional. There were a few problems that need addressed. First off, the breakfast does not start until 630. That is way too late for business travelers. I had a conference call at 7am and I asked for the breakfast to be delivered between 630 and 7. I was hoping it would be 630 so I would not have to be eating while on the call. The food didn't arrive until 715. When it did arrive, the nice delivery man could not get the silver cover off the plate. It was stuck on. He tried to pry it off with a knife but it was so noisy I had to ask him to leave because it was disrupting my call. The manager was very apologetic and offered me some apple slices and croissants to make up for it. I was grateful for that but it didn't solve the root problem with the breakfast only being offered after 630. The other problem with the service was the shuttle. I ordered it twice while I was there and both times it was 10 minutes late. For a hotel that caters to the business traveler ( I would assume about 95%) they should focus on the amenities that business travelers need and expect.
- Official Description (provided by the hotel):
- Located in the heart of Princeton's Carnegie Center, the Hyatt Regency Princeton is minutes away from the proud home of one of the most "prestigious universities in the world ” Princeton University, historic sites and upscale shops. Princeton itself hosts many Fortune 500 companies including Dow Jones, IBM and L’Oreal, Bristol-Myers Squibb, Dow Jones, and Siemens. Enjoy the city without the expensive hotels rates as we are five minutes away from the AMTRAK/NJ train station with service to New York and Philadelphia; just one hour away. ... more less
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- Also Known As:
- Hyatt Regency Princeton Hotel Princeton
- Princeton Hyatt Regency
- Hyatt Princeton