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“Very nice time”

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Hilton Garden Inn Ridgefield Park
Ranked #1 of 2 Hotels in Ridgefield Park
Certificate of Excellence
Fredonia, Arizona
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Very nice time”
5 of 5 bubbles Reviewed 15 November 2013

The room was clean, the bed was comfortable. The breakfast was very good and had lots of choices, including hot and cold items. We enjoyed the pool and the hot tub very much...was a great way to start the day. The staff was friendly and we would stay here again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Kristen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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578 reviews from our community

Traveller rating
    327
    142
    56
    31
    22
See reviews for
204
95
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183
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
New York City, New York
1 review
5 of 5 bubbles Reviewed 14 November 2013

The staff at this hotel were very helpful, accommodating, and friendly. The breakfast buffet was phenomenal as well as the service. Daniella was my server and was the best server I think I've ever had at a hotel restaurant. She was very professional and kind.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glassboro, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 November 2013

Very helpful and friendly staff. Accommodations are more than adequate. Hotel is conveniently located and there is a great park behind the hotel for walking/running. This was my second stay at this hotel and both stays were consistently very good.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joseph W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 November 2013

I have stayed at the HGI a few times when travelling for business. Always very clean and peaceful with a friendly staff. Location is good, about 20 min from the Newark airport. One weekend I flew in early to spend some time in NYC and caught a short bus ride on Sunday to the hotel, about 20 minutes. I found it convenient.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bala Cynwyd, United States
1 review
2 of 5 bubbles Reviewed 10 November 2013

The breakfast was great. I applaud the chef. The room was not. It was cold and warehouse like. The bed was extremely comfortable, but the room smelled dusty and there were spiders, one of which jumped on my head as I watched television. This made it hard to sleep after.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 11 November 2013
I appreciate your review of this hotel. I am sorry you were not pleased with the room decor, and that a spider was found in your room. If you have a moment please call me at 201-641-2024 to discuss your issues. I would like to remedy the things that you found, and ensure we address the items you have noted. Your 100% satisfaction is our goal. Thanks for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
81 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed 7 November 2013 via mobile

This hotel has affordable prices, very clean room and close to the office park I was visiting. However the restaurant server Denise is the rudest person I've every encountered in a hotel. This property really should reverify their customer service because it's horrible. The restaurants ran out of menu items and the buffet wasn't refurbished in a timely manner based on my group and others in the morning hours. The AM service agent at the front check in counter wasn't customer service orientated or friendly either. I'm going back to Hampton Inn in the area.

Stayed October 2013, travelled on business
Helpful?
2 Thank whytraveldotcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 11 November 2013
Thank you for your review. I am surprised by the lack of attention you received while in the restaurant. Typically the staff is very attentive and friendly, as seen in the other reviews below. When you have a moment I would like to discuss your stay, and make things "right" for you for your troubles. Please call me at 201-641-2024, I will be happy to assist you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, United States
1 review
2 of 5 bubbles Reviewed 4 November 2013

The location is very bad. There is no restuarant near the hotel. You have to pay for breakfast in the morning. The nearest nice resturants are few miles away and had to use pay tool to get to the nice places.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ravinder B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 5 November 2013
Thank you for your review of your recent stay, I respect your candor. We strive for personalized experience for each of our guests, actively looking for ways keep costs low and offer enhanced services for comfort and convenience. I appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the necessary adjustments to our offerings.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Ridgefield Park

Property: Hilton Garden Inn Ridgefield Park
Address: 70 Challenger Rd, Ridgefield Park, NJ 07660-2116
Phone Number:
Region: United States > New Jersey > Ridgefield Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ridgefield Park
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Ridgefield Park 3*
Number of rooms: 140
Official Description (provided by the hotel):
Welcome to the brand new Hilton Garden Inn Ridgefield Park located directly off of I-95 (New Jersey Turnpike) at exit 68. We are close to the places where you need to be - New York City is 5 miles away, the meadowlands, shopping, and catering halls. When you’re in town for a meeting, wedding or any special occasion, look no further stay with us, and let us exceed your expectations. ... more   less 
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Also Known As:
Hilton Garden Inn Ridgefield Park Hotel Ridgefield Park

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