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“Clean, great staff, and easy access to NYC.”

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Hilton Garden Inn Ridgefield Park
Ranked #1 of 2 Hotels in Ridgefield Park
Certificate of Excellence
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean, great staff, and easy access to NYC.”
4 of 5 bubbles Reviewed 13 July 2014

This Hilton Garden Inn is a little gem tucked away with easy access to NYC, Newark Airport and other areas of beautiful scenic New Jersey. Okay that last part is a little bit of a stretch, but that shouldn't take away from this property. The rooms are very nice, spacious and consistently clean and well-maintained.

But we've come to expect that from Hilton properties in general, so this in and of itself is unremarkable. The quality that makes this property stand out is the little bar/restaurant tucked away on the corner of the lobby. There's a chef there that makes it very hard to justify going out to the nicer restaurants in the area, and the bar, while not horribly well stocked, is staffed with courtesy and personality. You will quickly be known by name, and that's something nice to come back to after a long day.

Trust your GPS, stay to the right, and don't pass up this Garden Inn on Challenger Road.

Room Tip: Upper floors are always good on this form factor.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank DRS0118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 17 July 2014
The management and staff take great pride in our customer service. I am glad you had a great time here. Please come back soon, we appreciate your business!
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580 reviews from our community

Traveller rating
    329
    142
    56
    31
    22
See reviews for
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184
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Horseheads, United States
1 review
5 of 5 bubbles Reviewed 13 July 2014

We selected this hotel for access to NYC. There is a bus right off the parking lot that was very cost effective and convenient. The rooms we clean and comfortable and the staff was friendly and helpful. We did not eat at the restaurant (breakfast) as it was pricey for a family of 7 with small children. Would stay there again. The only downside was very limited access to local stores, it is fairly industrial.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Werner Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 17 July 2014
We are glad your stay was clean and comfortable, as our team is committed to every guest's satisfaction. Please join us again soon when in the area. Have a great summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 7 July 2014 via mobile

We picked this hotel over another hotel due to the competitors higher price and smaller room. We ended up in a very nice room, which was a handicapped room. This was nice because we have a handicapped relative and for future travel plans will work out nicely. The pool area was very nice even had the lifts for someone who is handicapped to get in the pool and the hottub!!! The room had a microwave, a small fridge. About the only thing I can say that I didnt like, was the comforters were a little small, especially when you have a bed hog in the room :)!!!

Stayed July 2014, travelled with family
Helpful?
1 Thank TravelinSalesman193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 17 July 2014
Thanks for your reply. I appreciate your time in writing this for the world to see. I am looking forward to your next stay and thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

We stayed here for my husband's business trip with our two boys. This hotel had everything we needed. The mini fridge and microwave came in handy, a real bonus in my opinion. This hotel is located next to a big public park with open walking trails. Our boys wished they had brought their frisbee! It's just a 1 min walk from the hotel. There's also a movie theatre right across the street. I only wished the workout room was a little bigger but then this hotel is not that big either. We've stayed at the Teaneck Marriott before but I prefer the Hilton Garden Inn just because it's within walking distance to the park and movie theatre. For Asian travelers, there's a huge Koreatown nearby in Palisades Park. There were at least 3-4 HMart around. We would definitely stay here again when in the area.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SoleilBL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 7 July 2014
Your review is appreciated and I am glad you chose to stay with us! We work hard to make your stay excellent and memorable, so hopefully we can take care of you again soon! Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Korea
1 review
3 of 5 bubbles Reviewed 1 July 2014

The hotel location was good, just in front of hotel there was public transportation to Manhattan. The room size was good. The breakfast was not bad but sometimes ran out of fruit and coffee. Need to keep checking the room condition. Sometimes room was not cleaned, and the bed sheet and pillows are not changed for over 3 days.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kyungin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 7 July 2014
Thanks for your review! I would like to speak to you in an effort to remedy your issues. I assure you your experience is not typical, and the rooms are typically spotless. Please contact me when time permits at 201-641-2024, Extension 4003. My goal is your 100% satisfaction. I appreciate your business, and your feedback as well. Thank you.
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Montreal, Canada
1 review
5 of 5 bubbles Reviewed 1 July 2014

Our first time visiting New York, we were guided by really friendly staff (the subway system, restaurants, ect). It was really reasuring. They also have nice clean rooms with comfy beds. We went with our 3 children and even spent a couple of minutes in the pool after a long day of walking. It was great! We wil be going back :)

Room Tip: By calling directly at the hotel, they were able to accomodate us with a room for a family of 5. On...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelley975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 7 July 2014
Thanks for the review. I appreciate you staying here with us, as I know there are other choices. Please, when in the area again, come back and let us take care of you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camden, Delaware
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 27 June 2014

This hotel is just OK. When I checked in there was a family hanging out in the lobby having drinks and snacks. Nice family; no problem. However several hours after they had left, the area was still a mess with empty and half filled drinks and plates. Very unsightly. Surprised the staff didn't clean up. Also. the hall ways smelled musky.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank mike_emig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review, 30 June 2014
We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity soon to make your stay the best it can be.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Ridgefield Park

Property: Hilton Garden Inn Ridgefield Park
Address: 70 Challenger Rd, Ridgefield Park, NJ 07660-2116
Phone Number:
Region: United States > New Jersey > Ridgefield Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ridgefield Park
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Ridgefield Park 3*
Number of rooms: 140
Official Description (provided by the hotel):
Welcome to the brand new Hilton Garden Inn Ridgefield Park located directly off of I-95 (New Jersey Turnpike) at exit 68. We are close to the places where you need to be - New York City is 5 miles away, the meadowlands, shopping, and catering halls. When you’re in town for a meeting, wedding or any special occasion, look no further stay with us, and let us exceed your expectations. ... more   less 
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Also Known As:
Hilton Garden Inn Ridgefield Park Hotel Ridgefield Park

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