My husband was having surgery at Morristown Community Hospital.....since we live over an hours drive away, I decided to look for a hotel that was within easy driving distance to the hospital. There were several hotels closer but I chose this one, for is proximity to the highway, and overall value.
The staff was very accommodating and as a first time solo traveler, I felt safe and comfortable. The room was pleasant and the breakfast was as you would expect from a Hilton.
I was negotiating around the buffet with crutches when the waitress came right over to assist me. She was very attentive and made sure that I had everything that I needed.
The only negative.....I checked with the hotel directly, to find out if the lobby was still under renovation. I was told that the renovations were to be completed the next day. When I arrived five days later, they were still in the process of placing the furnishings and accessories in the lobby and would not be finished for two more days. There was no way the breakfast could be served there so guests had to go to one of the conference rooms at the other end of the hotel (long walk). That may not be a problem for most, but walking with crutches is tricky, to say the least, especially when carrying an overnight bag. Since I always try to make things as convenient as possible, had I know this ahead of time, I would have stayed elsewhere. The hotel staff needs to be more honest when they are answering guests inquiries....and more sensitive to the fact that what seems like a non-issue to them, can be extremely important to the guest with special needs or concerns.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Rockaway is conveniently located just minutes from Parsippany, Dover, Morristown and only 35 miles from New York City in Rockaway, New Jersey. Visit our hotel and enjoy a meal at the Great American Grill®, complimentary Wi-Fi, & 4,000 sq. ft. of flexible meeting and banquet space. Whatever the reason for your visit, relax and keep in shape at our fitness center & indoor heated pool. Explore many Rockaway area attractions just steps from our centrally located hotel. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Rockaway Hotel Rockaway
- Hilton Rockaway