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Hilton Garden Inn Rockaway
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Reviews (600)
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All reviewsbuffalo wild wingsbusiness travelnice hotelwedding partylarge mallconvenient locationbreakfast buffethilton gardennew jerseybed was very comfortablerooms are cleanexcellent stayeasy accessfitness centerindoor poolhgilobby
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476 - 481 of 601 reviews
Reviewed 19 October 2013

Drove all night from Michigan to NJ and arrived in Rockaway before noon. They were vary accommodating and I was able to check-in early and freshen up before for my 3pm meeting that day. The service is all ways good and the beds are great.

Room Tip: Beds have Dual comfort adjustment
  • Stayed: August 2013, travelled on business
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Thank TomJDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this reviewResponded 29 October 2013

We appreciate the time you took to inform other travelers about your great experience with the Hilton Garden Inn Rockaway! I am delighted to hear that you were pleased with our service and accommodations! We look forward to serving you again soon!

Lorrie A. Miller, GM
Hilton Garden Inn Rockaway
937-328-0600
Lorrie.Miller@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

A nice hotel in convenient location. Decent breakfast available but expensive for what you get. Lots of eating nearby if you don't like what they have. Mall is right there. Movie theater right there as well.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Samuel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this reviewResponded 29 October 2013

Hi Samuel,

Thank you for your feedback! I am delighted to hear that you enjoyed your stay! The Hilton Garden Inn Rockaway is ideally located off of I-80, across from the beautiful Rockaway Townsquare Mall. Our guests enjoy the convenience of our onsite restaurant, the Garden Grille & Bar, as well as having over 250 shops and restaurants within walking distance. It was our pleasure to serve you and we hope to see you again soon!

Yours In Hospitality,

Lorrie Anne Miller
General Manager
Hilton Garden Inn Rockaway
375 Mt. Hope Avenue
Rockaway, NJ 07866
973-328-0600
www.rockaway.hgi.com

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Reviewed 11 October 2013

Great stay, this was our third stay at this location. Hotel and rooms our well maintained. Very pleasant and professional staff. The hotel was hosting several wedding parties and reunions that weekend however the staff worked together flawlessly to take care of everyone. This is our first choice when in the area.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank brendafaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this reviewResponded 29 October 2013

Hi! Thank you for taking time out of your busy schedule to write about your recent stay with us! We truly appreciate that you give us the opportunity to be your "home away from home" during your frequent travels. We look forward to serving you again in the near future!

Yours In Hospitality,
Lorrie Anne Miller, GM
Hilton Garden Inn Rockaway
375 Mt. Hope Avenue
Rockaway, NJ 07866
973-328-0600
www.rockaway.hgi.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

I stayed here on a recent business trip to Dover, NJ. Perfetly located for work and also great on those days off as a regular bus service (Lakeland) picks up just across the street and runs to Manhatten.. Als a great location for teh Rockaway shopping mall if you dont have much time.

The rooms are good and clean, and the restaurant offers great food. The only downsides were a very quiet restaurant atmosphere and very noisy water system in the room..

  • Stayed: October 2013, travelled on business
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Thank Pete R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this reviewResponded 29 October 2013

Thank you for your feedback! We appreciate the time you took to inform others of your great experience with our property and hope to see you again soon!

Yours In Hospitality,
Lorrie Miller
General Manager
Hilton Garden Inn Rockaway
375 Mt. Hope Avenue
Rockaway, NJ 07866
973-328-0600
www.rockaway.hgi.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

The hotel and its rooms feels old and in need to be updated. The furnishings and carpet in the rooms are worn and dated. The internet was extremely slow - I disconnected from their internet and used my mi-fi instead, which was much faster. If you're looking for someplace to just to sleep for a few hours, this is okay, but if you're looking to relax in your room or work, this is not a great place. One plus was the very friendly staff. Otherwise, not a great stay.

  • Stayed: October 2013, travelled on business
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4  Thank USAWelder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this reviewResponded 8 October 2013

Hello,

Thank you for your feedback. The Hilton Garden Inn Rockaway recently completed phase one of three planned renovations. Phase one addressed our lobby, restaurant, and bar. Guests now enjoy a modern, functional layout that is conducive to getting work done on the road or simply curling up by the fireplace with a glass of wine. Scheduling of phase two is underway, and will encompass all guestrooms and suites. The final phase will address our banquet and meeting space.

We continue to make other property improvements as well, such as upgrading our wireless Internet services to support the growing bandwidth needs of today's travelers and replacing all in-room coffee pots with Keurig machines.

I appreciate your candid feedback and hope you will grow with us as we work to take our beautiful property to the next level.

Yours in hospitality,

Lorrie Miller
General Manager
267-515-1321

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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