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Hilton Garden Inn Rockaway
Ranked #1 of 2 Hotels in Rockaway
Certificate of Excellence
Pennsylvania, United States
1 review
“Good value”
5 of 5 bubbles Reviewed 30 November 2013

I enjoy a consistent experience with each visit to this hotel. The rooms are clean and well furnished and the hotel lobby area is newly updated. For the price, one of the better values around. Very friendly staff - makes me feel very welcome here. Thanks!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this review, 8 January 2014
Hi! Thank you for your kind words about our hotel and staff! We appreciate your loyalty and hope to see you again soon!

Yours in Hospitality,

Lorrie Miller, GM
Hilton Garden Inn Rockaway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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504 reviews from our community

Traveller rating
    254
    156
    51
    22
    21
See reviews for
155
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Sarasota, United States
1 review
5 of 5 bubbles Reviewed 29 November 2013

Excellent Value. Clean, friendly, looked brand new and convenient to major highways. Food was excellent and wait staff very helpful. The desk people made us aware of HH rewards and we signed up right away. This is the 3rd time staying at a Hilton and we will continue to do so.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Beverly Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this review, 8 January 2014
Thank you so much for taking the time to write about your experience at our hotel! I am delighted to hear that we exceeded your expectations and that you joined our HHonors program! You're well on your way to earning free stays at our family of hotels! We appreciate your loyalty and hope to see you again in the near future!

Yours in Hospitality,

Lorrie Miller, GM
Hilton Garden Inn Rockaway
375 Mt. Hope Avenue
Rockaway, NJ 07866
(973) 328-0600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crystal City, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 November 2013

Registration is fast; breakfast is included and it's good quality food; decor in lobby is new and allows for easy relaxing time afte a long day outside. It's withing walking distance to the mall and the bus to New York City is across the street. Happy hour is OK. Maake sure you get voucher for breakfast or else an older lady with accent will come around asking for the breakfast voucher; specially if you are with your family.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Juan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this review, 8 January 2014
Hello! Thank you so much for taking the time to write about your experience at our hotel! I am delighted to hear that you enjoyed your stay! We appreciate your loyalty and hope to see you again in the near future!

Yours in Hospitality,

Lorrie Miller, GM
Hilton Garden Inn Rockaway
375 Mt. Hope Avenue
Rockaway, NJ 07866
(973) 328-0600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paramus, United States
1 review
5 of 5 bubbles Reviewed 5 November 2013

This hotel's level of cleanliness was outstanding, with all necessities provided on-site. The staff was very pleasant to deal with. The travel accommodations alone, made the stay worthwhile. I would definitely return for another visit.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this review, 6 November 2013
I appreciate the time you took to share your experience at our hotel with other travelers! We look forward to accommodating you again soon!

Lorrie Miller
General Manager
Hilton Garden Inn Rockaway
375 Mt. Hope Avenue
Rockaway, NJ 07866
(973) 328-0600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Brunswick, United States
1 review
4 of 5 bubbles Reviewed 4 November 2013

great breakfast selection- 2 free with each room. Had to pay for additional guests in the room. Near to many stores and restaurants. beds were really firm. could hear coughing/sneezing from the room next door. internet was easy and fast. bar was open late.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alanna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this review, 6 November 2013
Thank you for your feedback! I'm delighted to hear that you enjoyed your stay! We hope to see you again soon!

Lorrie Miller
General Manager
Hilton Garden Inn Rockaway
973-328-0600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, United States
1 review
3 of 5 bubbles Reviewed 28 October 2013

The room was spacious and well-equipped but the plumbing of other rooms wasn't soundproofed enough so one is too aware of others' use of sinks and showers. The staff was quite helpful. The overflow breakfast area in the lobby can get a bit congested.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this review, 6 November 2013
Hi Susan,

Thank you so much for taking the time to write about your experience at the Hilton Garden Inn Rockaway! I am delighted to hear that you enjoyed the comfort and amenities of your guestroom. I will certainly address the feedback about our plumbing with my maintenance team to ensure our guestrooms are as quiet as possible. We appreciate your loyalty to the Hilton Garden Inn and look forward to seeing you again soon!

Lorrie Miller
General Manager
Hilton Garden Inn Rockaway
(973) 328-0600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Stroudsburg, Pennsylvania
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 28 October 2013

I stayed at the Rockaway NJ Hilton Garden Inn overnight for a 50th high school reunion. Despite the hotel having several functions that weekend, there were no delays and the catering for our dinner and the next-day breakfast was great.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank joaness45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this review, 6 November 2013
We appreciate the time you took to review our guestrooms, ballroom, and catering! At the Hilton Garden Inn Rockaway, we pride ourselves on providing the highest level of service and quality and I am delighted to hear that we did just that for you! We hope to see you when you're in town for your next reunion!

Lorrie Miller, GM
Hilton Garden Inn Rockaway
375 Mt. Hope Avenue
Rockaway, NJ 07866
(973) 328-0600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Rockaway

Property: Hilton Garden Inn Rockaway
Address: 375 Mount Hope Ave, Rockaway, NJ 07866-1645
Phone Number:
Region: United States > New Jersey > Morris County > Rockaway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rockaway
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Rockaway 3*
Number of rooms: 162
Official Description (provided by the hotel):
The Hilton Garden Inn Rockaway is conveniently located just minutes from Parsippany, Dover, Morristown and only 35 miles from New York City in Rockaway, New Jersey. Visit our hotel and enjoy a meal at the Great American Grill®, complimentary Wi-Fi, & 4,000 sq. ft. of flexible meeting and banquet space. Whatever the reason for your visit, relax and keep in shape at our fitness center & indoor heated pool. Explore many Rockaway area attractions just steps from our centrally located hotel. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Rockaway Hotel Rockaway
Hilton Rockaway

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