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“Eh”

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Hilton Garden Inn Rockaway
Ranked #1 of 2 Hotels in Rockaway
Certificate of Excellence
Brooklyn, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Eh”
Reviewed 4 June 2014

Don't believe the hype: this is a 3 star hotel at best. Very average. Staff was nice. Bed and pillows were disappointing. Neither was very comfortable. Only one jet worked in the hot tub and it wasn't very hot. Shower was clogged. Bar was not comfortable and part of the lobby. Very tacky.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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514 reviews from our community

Traveller rating
    257
    160
    53
    23
    21
See reviews for
158
86
33
180
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Carpentersville, United States
1 review
Reviewed 30 May 2014

The staff do not understand how to welcome a customer. They are very naive or ameteurs. There is no any senior staff present at the desk. I've stayed at Hilton Garden Inn at various places. This doesn't even look even half-of the mark I've stayed earlier.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Srinidhi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodbridge, United States
1 review
Reviewed 23 May 2014

Hotel Staff was very courteous and helpful. Hotel is especially considerate of Department of Defense employees traveling on official business. Hotel's location is in close proximity to I-80. Hotel parking area is more than adequate and restaurants are close by.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Larry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2014

location of hotel was in a prime area near a mall and others stores to shop. Hilton Garden lived up to there reputation for having a very good quality hotel for the asking amount! The Keurig coffee maker in the room is a perfect touch for me. I strongly recommend a stay @ this Hilton Garden Inn.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Raymond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

staff was very friendly and eager to help in any way, after we had checked out our flight was cancelled, when we called to get rooms we asked if we could have our original rooms since we were familiar with them and the staff managed to get those rooms.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Kathleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glen Allen, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 May 2014

It's so convenient to everything you might need, the service is warm and friendly, it's super clean and has a modern flair, the food is great too! My only wish would be that they kept the pool/hot tub open later so it could be enjoyed after a long, busy day that runs into the later evening hours. If you're in the area and need a place to stay, look no further!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toms river, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 May 2014

I have stayed at a few Hiltons and this is my favorite thus far! beautiful lobby, comfortable beds! the service was wonderful and overall there was a gentleman by the name of Moe, he was our server in the dining room, and he was outstanding!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laura O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Rockaway

Property: Hilton Garden Inn Rockaway
Address: 375 Mount Hope Ave, Rockaway, NJ 07866-1645
Phone Number:
Region: United States > New Jersey > Morris County > Rockaway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rockaway
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Rockaway 3*
Number of rooms: 162
Official Description (provided by the hotel):
The Hilton Garden Inn Rockaway is conveniently located just minutes from Parsippany, Dover, Morristown and only 35 miles from New York City in Rockaway, New Jersey. Visit our hotel and enjoy a meal at the Great American Grill®, complimentary Wi-Fi, & 4,000 sq. ft. of flexible meeting and banquet space. Whatever the reason for your visit, relax and keep in shape at our fitness center & indoor heated pool. Explore many Rockaway area attractions just steps from our centrally located hotel. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Rockaway Hotel Rockaway
Hilton Rockaway

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